I’m getting the below error with some scenes I’ve submitted to deadline. I’ve tried to delete things from the offending scenes to find out why they are not rendering. It seems that if I delete tyflow from the scene, it renders just fine.
Is it something to do with the fact that the ‘worker’ is running as a service and cant see the tyflow plugin or something?
Any help or advice would be great
Many thanks
Error
Error: 3dsmax: Failed to load max file: “C:/ProgramData/Thinkbox/Deadline10/workers/ren02/jobsData/6585ac9d8f2d39a2ffd514aa/untitled.max”
at Deadline.Plugins.PluginWrapper.StartJob(String& outMessage, AbortLevel& abortLevel)
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Type
RenderPluginException
=======================================================
Stack Trace
at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage bgq, CancellationToken bgr)
at Deadline.Plugins.SandboxedPlugin.StartJob(Job job, CancellationToken cancellationToken)
at Deadline.Slaves.SlaveRenderThread.c(TaskLogWriter ajv, CancellationToken ajw)
=======================================================
Log
2023-12-22 15:37:01: 0: Loading Job’s Plugin timeout is Disabled
2023-12-22 15:37:02: 0: SandboxedPlugin: Render Job As User disabled, running as current user ‘SVC_Deadline’
2023-12-22 15:37:04: 0: Executing plugin command of type ‘Initialize Plugin’
2023-12-22 15:37:04: 0: INFO: Executing plugin script ‘C:\ProgramData\Thinkbox\Deadline10\workers\ren02\plugins\6585ac9d8f2d39a2ffd514aa\3dsmax.py’
2023-12-22 15:37:04: 0: INFO: Plugin execution sandbox using Python version 3
2023-12-22 15:37:04: 0: INFO: 3dsmax Plugin Initializing…
2023-12-22 15:37:04: 0: INFO: Worker Running as Service: True
2023-12-22 15:37:04: 0: INFO: About: 3dsmax Plugin for Deadline
2023-12-22 15:37:04: 0: INFO: The job’s environment will be merged with the current environment before rendering
2023-12-22 15:37:04: 0: Done executing plugin command of type ‘Initialize Plugin’
2023-12-22 15:37:04: 0: Start Job timeout is disabled.
2023-12-22 15:37:04: 0: Task timeout is disabled.
2023-12-22 15:37:04: 0: Loaded job: Untitled 3ds Max Job (6585ac9d8f2d39a2ffd514aa)
2023-12-22 15:37:04: 0: Executing plugin command of type ‘Start Job’
2023-12-22 15:37:04: 0: DEBUG: S3BackedCache Client is not installed.
2023-12-22 15:37:04: 0: INFO: Executing global asset transfer preload script ‘C:\ProgramData\Thinkbox\Deadline10\workers\ren02\plugins\6585ac9d8f2d39a2ffd514aa\GlobalAssetTransferPreLoad.py’
2023-12-22 15:37:04: 0: INFO: Looking for legacy (pre-10.0.26) AWS Portal File Transfer…
2023-12-22 15:37:04: 0: INFO: Looking for legacy (pre-10.0.26) File Transfer controller in C:/Program Files/Thinkbox/S3BackedCache/bin/task.py…
2023-12-22 15:37:04: 0: INFO: Could not find legacy (pre-10.0.26) AWS Portal File Transfer.
2023-12-22 15:37:04: 0: INFO: Legacy (pre-10.0.26) AWS Portal File Transfer is not installed on the system.
2023-12-22 15:37:04: 0: INFO: Start Job called - starting up 3dsmax plugin
2023-12-22 15:37:04: 0: INFO: Rendering with 3ds Max Version: 2024
2023-12-22 15:37:04: 0: INFO: Not forcing a build of 3ds Max because version 2014 and later is 64 bit only
2023-12-22 15:37:04: 0: INFO: Rendering with executable: C:\Program Files\Autodesk\3ds Max 2024\3dsmax.exe
2023-12-22 15:37:04: 0: INFO: Worker 3ds Max Version: 26.2.0.22013
2023-12-22 15:37:04: 0: INFO: Submitted from 3ds Max Version: 26.2.0.22013
2023-12-22 15:37:04: 0: INFO: Submitted using Renderer Name: V_Ray_6__update_2:V_Ray_6__update_2
2023-12-22 15:37:04: 0: INFO: Submitted using Renderer Class Id: #(1941615238L, 2012806412L)
2023-12-22 15:37:04: 0: INFO: Checking registry for 3ds Max language code
2023-12-22 15:37:04: 0: INFO: Language code string: ENU
2023-12-22 15:37:04: 0: INFO: Language sub directory: en-US
2023-12-22 15:37:04: 0: INFO: Fail on existing 3dsmax process: 0
2023-12-22 15:37:04: 0: INFO: Run render sanity check timeout: 60 seconds
2023-12-22 15:37:04: 0: INFO: Load 3dsmax timeout: 1000 seconds
2023-12-22 15:37:04: 0: INFO: Start 3dsmax job timeout: 1000 seconds
2023-12-22 15:37:04: 0: INFO: Execute customize.ms script timeout: 1000 seconds
2023-12-22 15:37:04: 0: INFO: Progress update timeout: 8000 seconds
2023-12-22 15:37:04: 0: INFO: Progress update timeout disabled: False
2023-12-22 15:37:04: 0: INFO: Worker mode enabled: True
2023-12-22 15:37:04: 0: INFO: Silent mode enabled: False
2023-12-22 15:37:04: 0: INFO: Secure mode enabled: False
2023-12-22 15:37:04: 0: INFO: Local rendering enabled: True
2023-12-22 15:37:04: 0: INFO: 3dsmax start up file: C:\Users\SVC_Deadline\AppData\Local\Thinkbox\Deadline10\cache\FpWkbKhJs45RMduEi4vuko8kvEs\maxStartup\2024\deadlineStartupMax2024.max
2023-12-22 15:37:04: 0: INFO: Using user profiles: 1
2023-12-22 15:37:04: 0: INFO: 3dsmax user profile path: C:\Users\SVC_Deadline\AppData\Local\Autodesk\3dsMax\2024 - 64bit\ENU
2023-12-22 15:37:04: 0: INFO: 3dsmax plugcfg directory: C:\Users\SVC_Deadline\AppData\Local\Autodesk\3dsMax\2024 - 64bit\ENU\en-US\plugcfg
2023-12-22 15:37:04: 0: INFO: 3dsmax network directory: C:\Users\SVC_Deadline\AppData\Local\Autodesk\3dsMax\2024 - 64bit\ENU\Network
2023-12-22 15:37:04: 0: INFO: 3dsmax usermacros directory: C:\Users\SVC_Deadline\AppData\Local\Autodesk\3dsMax\2024 - 64bit\ENU\usermacros
2023-12-22 15:37:04: 0: INFO: Scripts Startup Directory: C:\Users\SVC_Deadline\AppData\Local\Autodesk\3dsMax\2024 - 64bit\ENU\scripts\startup
2023-12-22 15:37:04: 0: INFO: Kill ADSK WSCommCntr*.exe process: False
2023-12-22 15:37:04: 0: INFO: Workspace Directory: C:\Users\SVC_Deadline\AppData\Local\Autodesk\3dsMax\2024 - 64bit\ENU\en-US\UI\Workspaces
2023-12-22 15:37:04: 0: INFO: Workspace ini file: C:\Users\SVC_Deadline\AppData\Local\Autodesk\3dsMax\2024 - 64bit\ENU\en-US\UI\Workspaces\Workspace1.se.ini [Scene Explorer] set to [Visible=False]
2023-12-22 15:37:04: 0: INFO: 3dsmax data path: C:\Users\SVC_Deadline\AppData\Local\Autodesk\3dsMax\2024 - 64bit\ENU
2023-12-22 15:37:04: 0: INFO: 3dsmax ini file: C:\Users\SVC_Deadline\AppData\Local\Autodesk\3dsMax\2024 - 64bit\ENU\3dsmax.ini
2023-12-22 15:37:04: 0: INFO: Network log file: C:\Users\SVC_Deadline\AppData\Local\Autodesk\3dsMax\2024 - 64bit\ENU\Network\Max.log
2023-12-22 15:37:04: 0: INFO: Creating output directories if necessary…
2023-12-22 15:37:04: 0: INFO: Plugin ini file: C:\Program Files\Autodesk\3ds Max 2024\en-US\plugin.ini
2023-12-22 15:37:04: 0: INFO: Not including user profile plugin ini because it does not exist: C:\Users\SVC_Deadline\AppData\Local\Autodesk\3dsMax\2024 - 64bit\ENU\Plugin.UserSettings.ini
2023-12-22 15:37:04: 0: INFO: Lightning connection plugin: C:\Users\SVC_Deadline\AppData\Local\Thinkbox\Deadline10\cache\FpWkbKhJs45RMduEi4vuko8kvEs\maxStartup\2024\lightning64Max2024.dlx
2023-12-22 15:37:04: 0: INFO: Temp folder: C:\ProgramData\Thinkbox\Deadline10\workers\ren02\jobsData\6585ac9d8f2d39a2ffd514aa\0_tempgenaF0
2023-12-22 15:37:04: 0: INFO: 3dsmax socket connection port: 53472
2023-12-22 15:37:04: 0: INFO: Setting up startup environment
2023-12-22 15:37:04: 0: INFO: Setting Process Environment Variable DEADLINE_MAX_PORT to 53472
2023-12-22 15:37:04: 0: INFO: Setting Process Environment Variable DEADLINE_MAX_TOKEN to 562246532999
2023-12-22 15:37:04: 0: INFO: Setting NW_ROOT_PATH to ‘C:\ProgramData\Thinkbox\Deadline10\workers\ren02\jobsData\6585ac9d8f2d39a2ffd514aa\0_tempgenaF0’ for this session
2023-12-22 15:37:04: 0: INFO: Setting Process Environment Variable NW_ROOT_PATH to C:\ProgramData\Thinkbox\Deadline10\workers\ren02\jobsData\6585ac9d8f2d39a2ffd514aa\0_tempgenaF0
2023-12-22 15:37:04: 0: INFO: Setting DEADLINE_JOB_TEMP_FOLDER to ‘C:\ProgramData\Thinkbox\Deadline10\workers\ren02\jobsData\6585ac9d8f2d39a2ffd514aa\0_tempgenaF0’ for this session
2023-12-22 15:37:04: 0: INFO: Setting Process Environment Variable DEADLINE_JOB_TEMP_FOLDER to C:\ProgramData\Thinkbox\Deadline10\workers\ren02\jobsData\6585ac9d8f2d39a2ffd514aa\0_tempgenaF0
2023-12-22 15:37:04: 0: INFO: Copying C:\Users\SVC_Deadline\AppData\Local\Thinkbox\Deadline10\cache\FpWkbKhJs45RMduEi4vuko8kvEs\maxStartup\2024\lightning64Max2024.dlx to C:\ProgramData\Thinkbox\Deadline10\workers\ren02\jobsData\6585ac9d8f2d39a2ffd514aa\0_tempgenaF0\lightning\lightning.dlx
2023-12-22 15:37:04: 0: INFO: Created temporary plugin ini file: C:\Users\SVC_DE~1\AppData\Local\Temp\dl_562246532999.ini
2023-12-22 15:37:04: 0: INFO: Temporary plugin ini contains:
2023-12-22 15:37:04: 0: [Include]
2023-12-22 15:37:04: 0: Original=C:\Program Files\Autodesk\3ds Max 2024\en-US\plugin.ini
2023-12-22 15:37:04: 0: Deadline Lightning=C:\Users\SVC_Deadline\AppData\Local\Temp\lightningplugin_562246532999.ini
2023-12-22 15:37:04: 0: INFO: Setting Process Environment Variable ABORT_ON_ARNOLD_LICENSE_FAIL to Always Fail
2023-12-22 15:37:04: 0: INFO: Starting monitored managed process 3dsmaxProcess
2023-12-22 15:37:04: 0: INFO: Stdout Redirection Enabled: True
2023-12-22 15:37:04: 0: INFO: Stdout Handling Enabled: True
2023-12-22 15:37:04: 0: INFO: Popup Handling Enabled: True
2023-12-22 15:37:04: 0: INFO: QT Popup Handling Enabled: True
2023-12-22 15:37:04: 0: INFO: WindowsForms10.Window.8.app.* Popup Handling Enabled: True
2023-12-22 15:37:04: 0: INFO: Using Process Tree: True
2023-12-22 15:37:04: 0: INFO: Hiding DOS Window: True
2023-12-22 15:37:04: 0: INFO: Creating New Console: False
2023-12-22 15:37:04: 0: INFO: Running as user: SVC_Deadline
2023-12-22 15:37:04: 0: INFO: Executable: “C:\Program Files\Autodesk\3ds Max 2024\3dsmax.exe”
2023-12-22 15:37:04: 0: INFO: Argument: -p “C:\Users\SVC_DE~1\AppData\Local\Temp\dl_562246532999.ini” -q -s “C:\Users\SVC_Deadline\AppData\Local\Thinkbox\Deadline10\cache\FpWkbKhJs45RMduEi4vuko8kvEs\maxStartup\2024\deadlineStartupMax2024.max”
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