3dsmax Dialog popup detected crashed render

Recently experienced an error in several 3dsmax jobs that crashed the render.
It seems there was a popup for “Targa Image Control” just before the image began rendering right after all the IR map calculation has finished.
Usually that popup only appears when you save a file interactively.

What I ended up doing was going into 3dsmax.py and adding the popup to the handler as a temporary solution. But I would still like to know what the error actually was.
here is the job log.


=======================================================
Error
=======================================================
Error in RenderTasks: RenderTask: Unexpected exception (Dialog popup detected: Title "Targa Image Control", Message "Additional Information")
   at Deadline.Plugins.ScriptPlugin.RenderTasks(String taskId, Int32 startFrame, Int32 endFrame, String& outMessage, AbortLevel& abortLevel)

=======================================================
Type
=======================================================
RenderPluginException

=======================================================
Stack Trace
=======================================================
   at Deadline.Plugins.Plugin.RenderTask(String taskId, Int32 startFrame, Int32 endFrame)
   at Deadline.Slaves.SlaveRenderThread.RenderCurrentTask(TaskLogWriter tlw)

=======================================================
Full Log
=======================================================
0: Task timeout is disabled.
0: Loaded job: vw02 east02  (5346d48b3cc7d3858c795a38)
0: INFO: Executing plugin script C:\Users\render\AppData\Local\Thinkbox\Deadline6\slave\SM1520A\plugins\5346d48b3cc7d3858c795a38\3dsmax.py
0: INFO: About: 3dsmax Plugin for Deadline
0: INFO: The current environment will be used for rendering
0: INFO: Start Job called - starting up 3dsmax plugin
0: INFO: Sys Env Var PATH: C:\Program Files\Thinkbox\Deadline6\bin\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Common Files\Autodesk Shared\;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files (x86)\Autodesk\Backburner\
0: INFO: Sys Env Var PATH length: 274
0: INFO: Backburner Path(s) Found in PATH: 'C:\Program Files (x86)\Autodesk\Backburner\'
0: INFO: Backburner server.exe version: 2014.0.0.1635
0: INFO: Rendering with 3dsmax Design version: 2012
0: INFO: Build of 3dsmax to force: 64bit
0: INFO: Rendering with executable: C:\Program Files\Autodesk\3ds Max Design 2012\3dsmax.exe
0: INFO: Slave 3dsmax.exe version: 14.12.508.0
0: INFO: Slave 3dsmax.exe description: 3dsMax 2012 + productupdate_pu12/advantage_pack_extension
0: INFO: Submitted from 3dsmax.exe version: 14.2.0.375
0: INFO: Submitted from 3dsmax.exe description: 3dsMax 2012 + servicepack_sp2
0: WARNING: Slave's 3dsmax version is NOT the same as the 3dsmax version that was used to submit this job! Unexpected results may occur!
0: INFO: Checking registry for 3dsmax language code
0: WARNING: Language code could not be found. Defaulting to 409 (English)
0: INFO: Language code string: enu
0: INFO: Fail on existing 3dsmax process: 0
0: INFO: Load 3dsmax timeout: 1000 seconds
0: INFO: Start job timeout: 1000 seconds
0: INFO: Progress update timeout: 8000 seconds
0: INFO: Progress update timeout disabled: 0
0: INFO: Kill ADSK WSCommCntr*.exe process: False
0: INFO: Slave mode enabled: 1
0: INFO: Silent mode enabled: 0
0: INFO: Local rendering enabled: 1
0: INFO: Running render sanity check using 3dsmaxcmd.exe
0: INFO: 3dsmaxcmd.exe returned: P10/04/2014 13:27:44 PM;  Error opening scene file: "C:\Program Files\Autodesk\3ds Max Design 2012\"
0: INFO: Render sanity check using 3dsmaxcmd.exe completed successfully. Please ignore the 'Error opening...' message thrown by 3dsmaxcmd.exe above.
0: INFO: 3dsmax start up file: C:\Users\render\AppData\Local\Thinkbox\Deadline6\slave\SM1520A\plugins\5346d48b3cc7d3858c795a38\deadlineStartupMax2012.max
0: INFO: Using user profiles: 1
0: INFO: 3dsmax user profile path: C:\Users\render\AppData\Local\Autodesk\3dsMaxDesign\2012 - 64bit\enu
0: INFO: 3dsmax data path: C:\Users\render\AppData\Local\Autodesk\3dsMaxDesign\2012 - 64bit\enu\
0: INFO: 3dsmax ini file: C:\Users\render\AppData\Local\Autodesk\3dsMaxDesign\2012 - 64bit\enu\3dsmax.ini
0: INFO: Network log file: C:\Users\render\AppData\Local\Autodesk\3dsMaxDesign\2012 - 64bit\enu\Network\Max.log
0: INFO: Plugin ini file: C:\Program Files\Autodesk\3ds Max Design 2012\plugin.ini
0: INFO: Including user profile plugin ini: C:\Users\render\AppData\Local\Autodesk\3dsMaxDesign\2012 - 64bit\enu\Plugin.UserSettings.ini
0: INFO: Lightning connection plugin: C:\Users\render\AppData\Local\Thinkbox\Deadline6\slave\SM1520A\plugins\5346d48b3cc7d3858c795a38\lightning64Max2012.dlx
0: INFO: 3dsmax socket connection port: 50871
0: INFO: Setting up startup environment
0: INFO: Copying C:\Users\render\AppData\Local\Thinkbox\Deadline6\slave\SM1520A\plugins\5346d48b3cc7d3858c795a38\lightning64Max2012.dlx to C:\Users\render\AppData\Local\Thinkbox\Deadline6\temp\lightning\lightning.dlx
0: INFO: Copying dl.ini to 3dsmax data path: C:\Users\render\AppData\Local\Autodesk\3dsMaxDesign\2012 - 64bit\enu\
0: INFO: If this fails, make sure that the necessary permissions are set on this folder to allow for this copy to take place
0: INFO: Starting monitored managed process 3dsmaxProcess
0: INFO: Stdout Handling Enabled: True
0: INFO: Popup Handling Enabled: True
0: INFO: Using Process Tree: True
0: INFO: Hiding DOS Window: False
0: INFO: Creating New Console: False
0: INFO: Executable: "C:\Program Files\Autodesk\3ds Max Design 2012\3dsmax.exe"
0: INFO: Argument:  -p "dl.ini" -q -s "C:\Users\render\AppData\Local\Thinkbox\Deadline6\slave\SM1520A\plugins\5346d48b3cc7d3858c795a38\deadlineStartupMax2012.max"
0: INFO: Startup Directory: "C:\Program Files\Autodesk\3ds Max Design 2012"
0: INFO: Process Priority: BelowNormal
0: INFO: Process Affinity: default
0: INFO: Process is now running
0: INFO: Waiting for connection from 3dsmax
0: STDOUT: Dark
0: INFO: Connected to 3dsmax plugin version Lightning 6.1.0.54665 Jan 27 2014 08:15:32 R
0: INFO: Scene file to render: "C:\Users\render\AppData\Local\Thinkbox\Deadline6\slave\SM1520A\jobsData\5346d48b3cc7d3858c795a38\vw02 east.max"
0: INFO: Camera: "Cam_02_d"
0: INFO: Restarting renderer after each frame: 1
0: INFO: Showing frame buffer: 0
0: INFO: Overriding save file option: False
0: INFO: Frame number base: 0
0: INFO: Remove padding from output filename: 0
0: INFO: Ignore missing external file errors: 1
0: INFO: Ignore missing UVW errors: 1
0: INFO: Ignore missing XREF errors: 1
0: INFO: Ignore missing DLL errors: 0
0: INFO: Disabling Multipass: 0
0: INFO: Loading 3dsmax scene file
0: INFO: Scene loaded successfully
0: INFO: Executing script: C:\Users\render\AppData\Local\Thinkbox\Deadline6\slave\SM1520A\plugins\5346d48b3cc7d3858c795a38\customize.ms
0: INFO: >Version Information:
0: INFO:   +OS version: Microsoft Windows NT 6.1.7601 Service Pack 1
0: INFO:   +3dsMAX, API, SDK version: #(14000, 38, 0)
0: INFO:   +3dsmax.exe version: 14.12.508.0
0: INFO:   +Assigned renderer: V_Ray_Adv_3_00_03:V_Ray_Adv_3_00_03
0: INFO: Applying customizations to max file...
0: INFO: >Adding scene path 'C:\Users\render\AppData\Local\Thinkbox\Deadline6\slave\SM1520A\jobsData\5346d48b3cc7d3858c795a38' to session paths
0: INFO: >General Renderer Settings:
0: INFO:   +Render Width set to 5400
0: INFO:   +Render Height set to 3046
0: INFO:   +Pixel Aspect set to 1.0
0: INFO:   +Atmospherics set to true
0: INFO:   +Effects set to true
0: INFO:   +Displacements set to true
0: INFO:   +Area Lights/Shadows As Points set to false
0: INFO:   +Force 2-Sided set to false
0: INFO:   +Render Hidden Geometry set to false
0: INFO:   +Video Color Check set to false
0: INFO:   +Super Black set to false
0: INFO:   +Render To Fields set to false
0: INFO:   +Skip Existing Frames set to false
0: INFO: >Bitmap Pager Settings:
0: INFO:   +Not overriding Bitmap Pager setting
0: INFO: >Render Environment Settings:
0: INFO:   +Background Color set to (color 0 0 0)
0: INFO:   +Use Environment Map set to true
0: INFO:   +Ambient Color set to (color 0 0 0)
0: INFO:   +Global Light Tint Color set to (color 255 255 255)
0: INFO:   +Global Light Level set to 1.0
0: INFO: >Tile Rendering With Render Elements Requested:
0: INFO: >V-Ray detected as current renderer.
0: INFO: >V-Ray version, build: #("3.00.03", "")
0: INFO:   +Enabled VRay silent mode
0: INFO:   +filter_on set to true
0: INFO:   +filter_size set to 3.0
0: INFO:   +imageSampler_shadingRate set to 1
0: INFO:   +imageSampler_renderMask_type set to 0
0: INFO:   +dmc_balance_subdivs (dmc_balanceSubdivs) set to true
0: INFO:   +fixedRate_subdivs set to 1
0: INFO:   +twoLevel_baseSubdivs set to 1
0: INFO:   +twoLevel_fineSubdivs set to 4
0: INFO:   +twoLevel_showSamples set to false
0: INFO:   +twoLevel_useDMCSamplerThresh (twoLevel_useMCSamplerThresh) set to true
0: INFO:   +twoLevel_threshold set to 0.01
0: INFO:   +adaptiveSubdivision_minRate set to -1
0: INFO:   +adaptiveSubdivision_maxRate set to 2
0: INFO:   +adaptiveSubdivision_threshold set to 0.1
0: INFO:   +adaptiveSubdivision_rand set to true
0: INFO:   +adaptiveSubdivision_showSamples set to false
0: INFO:   +adaptiveSubdivision_dofMoblurSubdivs (adaptiveSubdivision_dofMoblur_subdivs) set to 6
0: INFO:   +imageSampler_outline set to false
0: INFO:   +imageSampler_normal set to false
0: INFO:   +imageSamper_normal_threshold set to 0.05
0: INFO:   +progressive_minSamples set to 1
0: INFO:   +progressive_maxSamples set to 100
0: INFO:   +progressive_noise_threshold set to 0.0
0: INFO:   +progressive_max_render_time set to 1.0
0: INFO:   +progressive_ray_bundle_size set to 128
0: INFO:   +progressive_show_mask set to false
0: INFO:   +gi_ui_view set to 0
0: INFO:   +gi_on set to true
0: INFO:   +gi_reflectCaustics set to false
0: INFO:   +gi_refractCaustics set to true
0: INFO:   +gi_saturation set to 1.0
0: INFO:   +gi_contrast set to 1.0
0: INFO:   +gi_contrast_base set to 0.5
0: INFO:   +gi_saveMapsPerFrame set to true
0: INFO:   +gi_ao_on set to false
0: INFO:   +gi_ao_amount set to 0.8
0: INFO:   +gi_ao_radius set to 10.0
0: INFO:   +gi_ao_subdivs set to 8
0: INFO:   +gi_rayDistanceOn set to false
0: INFO:   +gi_rayDistance set to 100.0
0: INFO:   +irradmap_ui_view set to 0
0: INFO:   +gi_irradmap_minRate set to -4
0: INFO:   +gi_irradmap_maxRate set to -1
0: INFO:   +gi_irradmap_subdivs set to 50
0: INFO:   +gi_irradmap_interpSamples set to 20
0: INFO:   +gi_irradmap_colorThreshold set to 0.3
0: INFO:   +gi_irradmap_normalThreshold set to 0.1
0: INFO:   +gi_irradmap_distThreshold set to 0.1
0: INFO:   +gi_irradmap_showSamples set to false
0: INFO:   +gi_irradmap_showCalcPhase set to false
0: INFO:   +gi_irradmap_showDirectLight set to false
0: INFO:   +adv_irradmap_dontDelete set to true
0: INFO:   +adv_irradmap_calcInterpSamples set to 10
0: INFO:   +adv_irradmap_useCurrentPassSamples set to true
0: INFO:   +adv_irradmap_autoSave set to false
0: INFO:   +adv_irradmap_switchToSavedMap set to false
0: INFO:   +adv_irradmap_randomize set to true
0: INFO:   +adv_irradmap_checkSampleVisibility set to false
0: INFO:   +gi_irradmap_multipleViews set to false
0: INFO:   +gi_irradmap_blurGI set to 0.0
0: INFO:   +gi_irradmap_detail_on (irradmap_detail_on) set to false
0: INFO:   +gi_irradmap_detail_radius (irradmap_detail_radius) set to 60.0
0: INFO:   +gi_irradmap_detail_subdivsMult (irradmap_detail_subdivsMult) set to 0.3
0: INFO:   +gi_irradmap_interpFrames set to 2
0: INFO:   +caustics_ui_view set to 0
0: INFO:   +caustics_on set to false
0: INFO:   +caustics_searchDist set to 5.0
0: INFO:   +caustics_maxPhotons set to 60
0: INFO:   +caustics_multiplier set to 1.0
0: INFO:   +caustics_dontDelete set to true
0: INFO:   +caustics_autoSave set to false
0: INFO:   +caustics_switchToSavedMap set to false
0: INFO:   +caustics_maxDensity (caustics_maxDens) set to 0.0
0: INFO:   +caustics_showCalcPhase (caustics_directVisualization) set to false
0: INFO:   +environment_gi_on set to true
0: INFO:   +environment_gi_color set to (color 204 229.5 255)
0: INFO:   +environment_gi_color_multiplier set to 1.0
0: INFO:   +environment_gi_map_on set to true
0: INFO:   +environment_rr_on set to false
0: INFO:   +environment_rr_color set to (color 0 0 0)
0: INFO:   +environment_rr_color_multiplier set to 1.0
0: INFO:   +environment_rr_map_on set to true
0: INFO:   +environment_refract_on set to true
0: INFO:   +environment_refract_color set to (color 0 0 0)
0: INFO:   +environment_refract_color_multiplier set to 1.0
0: INFO:   +environment_refract_map_on set to true
0: INFO:   +colormapping_ui_view set to 0
0: INFO:   +colorMapping_type set to 0
0: INFO:   +colorMapping_darkMult set to 1.0
0: INFO:   +colorMapping_brightMult set to 1.0
0: INFO:   +colorMapping_gamma set to 1.0
0: INFO:   +colorMapping_affectBackground set to true
0: INFO:   +colorMapping_clampOutput set to true
0: INFO:   +colorMapping_clampLevel set to 1.0
0: INFO:   +colorMapping_subpixel set to true
0: INFO:   +colorMapping_linearWorkflow set to false
0: INFO:   +camera_overrideFOV set to false
0: INFO:   +camera_fov set to 45.0
0: INFO:   +camera_cyl_height set to 400.0
0: INFO:   +camera_fish_autoDistance set to true
0: INFO:   +camera_fish_distance set to 2.0
0: INFO:   +camera_fish_curve set to 1.0
0: INFO:   +dof_on set to false
0: INFO:   +dof_distance set to 200.0
0: INFO:   +dof_getFromCamera set to false
0: INFO:   +dof_shutter set to 5.0
0: INFO:   +dof_subdivs set to 1
0: INFO:   +dof_bias set to 0.0
0: INFO:   +dof_sides_on set to false
0: INFO:   +dof_sides_num set to 5
0: INFO:   +dof_sides_rotation set to 0.0
0: INFO:   +dof_anisotropy set to 0.0
0: INFO:   +moblur_on set to false
0: INFO:   +camera_motion_blur set to true
0: INFO:   +moblur_duration set to 1.0
0: INFO:   +moblur_intervalCenter set to 0.5
0: INFO:   +moblur_geomSamples set to 2
0: INFO:   +moblur_prepassSamples set to 1
0: INFO:   +moblur_dmc_minSamples (moblur_minSamples) set to 1
0: INFO:   +moblur_geometryParticles set to false
0: INFO:   +moblur_bias set to 0.0
0: INFO:   +moblur_shutterEfficiency set to 1.0
0: INFO:   +system_ui_view set to 0
0: INFO:   +system_raycaster_maxLevels set to 80
0: INFO:   +system_raycaster_minLeafSize set to 0.0
0: INFO:   +system_raycaster_faceLevelCoeff set to 1.0
0: INFO:   +system_raycaster_memLimit set to 0
0: INFO:   +system_raycaster_optLevel set to 0
0: INFO:   +system_region_x set to 64
0: INFO:   +system_region_y set to 64
0: INFO:   +system_region_allow_dynamic_buckets (Allow_dynamic_buckets_splitting) set to 1
0: INFO:   +system_region_sequence_reverse set to 0
0: INFO:   +system_region_lockSize set to true
0: INFO:   +system_frameStamp_on set to false
0: INFO:   +system_frameStamp_string set to V-Ray %vrayversion | file: %filename | frame: %frame | primitives: %primitives | render time: %rendertime
0: INFO:   +system_frameStamp_fullWidth set to true
0: INFO:   +system_workInCameraSpace set to true
0: INFO:   +system_checkForMissingFiles set to false
0: INFO:   +system_optimizedAtmospherics set to false
0: INFO:   +system_lowThreadPriority set to false
0: INFO:   +system_vrayLog_show set to true
0: INFO:   +system_vrayLog_level set to 3
0: INFO:   +system_vrayLog_file set to %TEMP%\VRayLog.txt
0: INFO:   +system_embree_on set to false
0: INFO:   +system_embree_moblur set to false
0: INFO:   +system_embree_highPrecision set to false
0: INFO:   +system_embree_conserveMemory set to false
0: INFO:   +dmc_timeDependent (mc_lockToPixels) set to true
0: INFO:   +dmc_importanceSampling (mc_importanceSampling) set to 1.0
0: INFO:   +dmc_earlyTermination_amount (mc_earlyTermination_amount) set to 0.9
0: INFO:   +dmc_earlyTermination_threshold (mc_earlyTermination_threshold) set to 0.015
0: INFO:   +dmc_earlyTermination_minSamples (mc_earlyTermination_minSamples) set to 8
0: INFO:   +dmc_subdivs_mult (mc_subdivs_mult) set to 1.0
0: INFO:   +dmc_pathSampler_type (mc_pathSampler_type) set to 2
0: INFO:   +photonMap_bounces set to 10
0: INFO:   +photonMap_searchDist set to 20.0
0: INFO:   +photonMap_autoDist set to true
0: INFO:   +photonMap_maxPhotons set to 30
0: INFO:   +photonMap_convert set to false
0: INFO:   +photonMap_interpSamples set to 10
0: INFO:   +photonMap_multiplier set to 1.0
0: INFO:   +photonMap_convexHullEstimate set to false
0: INFO:   +photonMap_storeDirectLight set to true
0: INFO:   +photonMap_retraceCorners set to 0.0
0: INFO:   +photonMap_retraceBounces set to 10
0: INFO:   +photonMap_maxDensity set to 0.0
0: INFO:   +photonMap_dontDelete set to true
0: INFO:   +photonMap_autoSave set to false
0: INFO:   +photonMap_switchToSavedMap set to false
0: INFO:   +photonMap_showCalcPhase set to false
0: INFO:   +options_ui_view set to 0
0: INFO:   +options_displacement set to true
0: INFO:   +options_lights set to true
0: INFO:   +options_hiddenLights set to true
0: INFO:   +options_shadows set to true
0: INFO:   +options_reflectionRefraction set to true
0: INFO:   +options_overrideDepth_on set to false
0: INFO:   +options_overrideDepth set to 2
0: INFO:   +options_maps set to true
0: INFO:   +options_filterMaps set to true
0: INFO:   +options_transpMaxLevels set to 50
0: INFO:   +options_transpCutoff set to 0.001
0: INFO:   +options_dontRenderImage set to false
0: INFO:   +options_overrideMtl_on set to false
0: INFO:   +options_showGIOnly set to false
0: INFO:   +options_ray_bias set to 0.0
0: INFO:   +options_glossyEffects set to true
0: INFO:   +options_geom_backfaceCull set to false
0: INFO:   +options_mtl_filterMaps_indirect set to true
0: INFO:   +options_useLegacyModels set to false
0: INFO:   +options_use3dsMaxPhotometricUnits set to true
0: INFO:   +options_maxRayIntensity_on (options_clampRayIntensity) set to false
0: INFO:   +options_maxRayIntensity set to 20.0
0: INFO:   +options_probabilisticLights set to false
0: INFO:   +options_probabilisticLightsCount set to 8
0: INFO:   +output_on set to true
0: INFO:   +output_aspectlock (Lock_aspect) set to false
0: INFO:   +output_imageaspect (Image_aspect) set to 1.33333
0: INFO:   +output_width set to 640
0: INFO:   +output_height set to 480
0: INFO:   +output_aspect set to 1.0
0: INFO:   +output_fileOnly set to false
0: INFO:   +output_saveFile set to false
0: INFO:   +output_saveRawFile set to false
0: INFO:   +output_useram set to true
0: INFO:   +output_genpreview (output_genrpeview) set to false
0: INFO:   +output_splitgbuffer set to true
0: INFO:   +output_splitfilename set to X:\14-1030_LibertyVillage-II\07_Production\02_RawImageRender\vw02\14-04-10\02\vw02.tga
0: INFO:   +output_getsetsfrommax set to true
0: INFO:   +output_splitRGB set to true
0: INFO:   +output_splitAlpha set to true
0: INFO:   +output_force32bit_3dsmax_vfb set to false
0: INFO:   +output_rawExrUseHalf set to true
0: INFO:   +output_rawExrDeep set to false
0: INFO:   +displacement_overrideMax set to true
0: INFO:   +displacement_edgeLength set to 4.0
0: INFO:   +displacement_viewDependent set to true
0: INFO:   +displacement_maxSubdivs set to 256
0: INFO:   +displacement_tightBounds set to true
0: INFO:   +displacement_amount set to 1.0
0: INFO:   +displacement_relative set to true
0: INFO:   +qmcgi_subdivs (mcgi_subdivs) set to 8
0: INFO:   +qmcgi_depth (mcgi_depth) set to 3
0: INFO:   +lightcache_ui_view set to 0
0: INFO:   +lightcache_subdivs set to 1000
0: INFO:   +lightcache_sampleSize set to 0.02
0: INFO:   +lightcache_filter_size set to 0.04
0: INFO:   +lightcache_bounces set to 100
0: INFO:   +lightcache_showCalcPhase set to 0
0: INFO:   +lightcache_storeDirectLight set to 1
0: INFO:   +lightcache_multipleViews set to false
0: INFO:   +lightcache_retrace_on set to false
0: INFO:   +lightcache_retrace_threshold set to 1.0
0: INFO:   +lightcache_interpSamples set to 10
0: INFO:   +lightcache_prefilter_on set to false
0: INFO:   +lightcache_prefilter_samples set to 10
0: INFO:   +lightcache_dontDelete set to true
0: INFO:   +lightcache_switchToSavedMap set to false
0: INFO:   +lightcache_useForGlossyRays set to false
0: INFO:   +lightcache_numPasses set to 16
0: INFO:   +lightcache_adaptiveTracing set to false
0: INFO:   +lightcache_adaptiveTracing_dirsOnly (lightcahe_adaptiveTracing_dirsOnly) set to false
0: INFO:   +lightcache_minPathsPerSample set to 16
0: INFO:   +Color Mapping Adaptation Only set to Color mapping and gamma
0: INFO:   +Image Sampler set to Adaptive
0: INFO:   +Camera Type set to Default
0: INFO:   +GI Irradiance Map Preview Mode set to Full preview
0: INFO:   +GI Irradiance Map Detail Scale set to Screen
0: INFO:   +Primary Bounces GI Engine set to Irradiance map
0: INFO:   +Primary Secondary GI Engine set to Light cache
0: INFO:   +Adv.Irradiance Map Interpolation Type set to Least squares fit (good/smooth)
0: INFO:   +Adv.Irradiance Map Sample Lookup set to Density-based (best)
0: INFO:   +Adv.Irradiance Map Mode set to Single frame
0: INFO:   +Light Cache Scale set to Screen
0: INFO:   +Light Cache Filter Type set to Nearest
0: INFO:   +Light Cache Mode set to Single frame
0: INFO:   +Region Sequence set to Triangulation
0: INFO:   +Division Method set to Size
0: INFO:   +Previous Render set to Unchanged
0: INFO:   +Instanced Objetcs set to Auto
0: INFO:   +Frame Stamp Justify set to Left
0: INFO: >Performing XREF workaround...
0: INFO: >Scanning Renderer Paths...
0: INFO: >Done Scanning Renderer Paths.
0: Plugin rendering frame(s): 0
0: INFO: Render Tasks called
0: INFO: STARTED
0: INFO: Lightning: Render frame 0
0: INFO: Lightning: Overriding save file option to 0
0: INFO: Lightning: Rendering frame C:\ProgramData\Thinkbox\deadline\temp\temp_filename77190000.bmp
0: INFO: Lightning: Rendering 0 render elements
0: INFO: Lightning: Setting up render parameters
0: INFO: Lightning: Rendering camera node Cam_02_d
0: INFO: Lightning: Checking multipass info for frame 0
0: INFO: Lightning: Opening renderer
0: INFO: Lightning: Multipass disabled
0: INFO: Lightning: Rendering 1 passes
0: INFO: Lightning: Checking output paths
0: INFO: Lightning: Checking default actions
0: INFO: Lightning:   TYPE_MISSING_EXTERNAL_FILES = IGNORE
0: INFO: Lightning:   TYPE_MISSING_UVWS = IGNORE
0: INFO: Lightning:   TYPE_MISSING_DLL_FILES = FAIL
0: INFO: Lightning:   TYPE_MISSING_XREF_FILES = IGNORE
0: INFO: Lightning: Calling renderer
0: INFO: Preparing tone operator.
0: INFO: Preparing camera sampler...
0: INFO: Preparing objects
0: INFO: Loading bitmaps...
0: INFO: Updating objects
0: INFO: Updating instances
0: INFO: Preparing lights
0: INFO: Preparing lights
0: INFO: Preparing lights (Sky002)
0: INFO: Preparing lights (VRaySun001)
0: INFO: Preparing lights (VRayLight001)
0: INFO: Preparing lights (VRayLight002)
0: INFO: Preparing lights (VRayLight003)
0: INFO: Preparing lights (VRayLight004)
0: INFO: Preparing lights (VRayLight004): done [00:00:00.0]
0: INFO: Preparing atmospherics
0: INFO: Preparing render effects
0: INFO: Compiling scene geometry
0: INFO: Preparing ray server...
0: INFO: Building static raycast accelerator...
0: INFO: Building static raycast accelerator... [00:00:00.2] [00:00:26.5 est]
...
0: INFO: Building static raycast accelerator... [00:00:07.7] [00:00:07.7 est]
0: INFO: Building static raycast accelerator...: done [00:00:08.1]
0: INFO: Building motion blur raycast accelerator...
0: INFO: Building static hair raycast accelerator...
0: INFO: Building motion blur hair raycast accelerator...
0: INFO: Preparing direct light manager...
0: STDOUT: [OpenColorIO Info]: Color management disabled. (Specify the $OCIO environment variable to enable.)
0: INFO: Ignoring popup "Render history settings"
0: INFO: Preparing global light manager...
0: INFO: Building light cache...
0: INFO: Building light cache... [00:00:00.2] [22:00:48.5 est]
0: INFO: Building light cache... [00:00:00.3] [44:01:36.9 est]
...
0: INFO: Building light cache... [00:01:46.5] [00:01:46.7 est]
0: INFO: Building light cache...: done [00:01:46.6]
0: INFO: Merging light cache passes...
0: INFO: Merging light cache passes... [00:00:00.2] [00:00:04.0 est]
0: INFO: Merging light cache passes... [00:00:00.3] [00:00:04.0 est]
0: INFO: Merging light cache passes... [00:00:00.5] [00:00:04.0 est]
0: INFO: Merging light cache passes... [00:00:00.6] [00:00:04.0 est]
0: INFO: Merging light cache passes... [00:00:00.8] [00:00:04.0 est]
0: INFO: Merging light cache passes... [00:00:00.9] [00:00:04.0 est]
0: INFO: Merging light cache passes... [00:00:01.1] [00:00:04.0 est]
0: INFO: Merging light cache passes... [00:00:01.2] [00:00:04.0 est]
0: INFO: Merging light cache passes... [00:00:01.4] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:01.5] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:01.7] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:01.8] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:02.0] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:02.1] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:02.3] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:02.4] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:02.6] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:02.7] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:02.9] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:03.0] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:03.2] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:03.3] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:03.5] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:03.6] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:03.8] [00:00:03.9 est]
0: INFO: Merging light cache passes... [00:00:03.9] [00:00:03.9 est]
0: INFO: Merging light cache passes...: done [00:00:03.9]
0: INFO: Prefiltering light cache...
0: INFO: Prefiltering light cache...: done [00:00:00.0]
0: INFO: Prepass 1 of 5...
0: INFO: Prepass 1 of 5... [00:00:00.2] [00:01:10.0 est]
...
0: INFO: Prepass 1 of 5...: done [00:00:39.3]
0: INFO: Prepass 2 of 5...
0: INFO: Prepass 2 of 5... [00:00:00.2] [00:01:07.3 est]
...
0: INFO: Prepass 2 of 5...: done [00:00:51.8]
0: INFO: Prepass 3 of 5...
0: INFO: Prepass 3 of 5... [00:00:00.2] [00:01:25.9 est]
...
0: INFO: Prepass 3 of 5...: done [00:02:55.9]
0: INFO: Prepass 4 of 5...
0: INFO: Prepass 4 of 5... [00:00:00.2] [00:01:57.5 est]
...
0: INFO: Prepass 4 of 5...: done [00:04:02.9]
0: INFO: Prepass 5 of 5...
0: INFO: Prepass 5 of 5... [00:00:00.2] [00:04:29.0 est]
...
0: INFO: Prepass 5 of 5...: done [00:01:00.4]
0: INFO: Presampling displacement... [00:08:49.7] [00:22:43.9 est]
0: WARNING: Detected popup dialog "Targa Image Control".
0: WARNING: ---- dump of dialog ----
0: WARNING: Button: OK
0: WARNING: Button: Cancel
0: WARNING: Button: Image Attributes
0: WARNING: Button: 16
0: WARNING: Button: 24
0: WARNING: Button: Compress
0: WARNING: Button: 32
0: WARNING: Button: Additional Information
0: WARNING: Edit: 
0: WARNING: Static: Author Name:
0: WARNING: Static: Comments:
0: WARNING: Static: Job Name/ID:
0: WARNING: Edit: 
0: WARNING: Edit: 
0: WARNING: Static: Bits-Per-Pixel:
0: WARNING: Edit: 
0: WARNING: Edit: 
0: WARNING: Edit: 
0: WARNING: Button: Alpha Split
0: WARNING: Button: Pre-Multiplied Alpha
0: WARNING: ---- end dump of dialog ----


=======================================================
Details
=======================================================
Date: 04/10/2014 13:55:57
Frames: 0
Elapsed Time: 00:00:28:14
Job Submit Date: 04/10/2014 13:27:40
Job User: xliu
Average RAM Usage: 18553911296 (28%)
Peak RAM Usage: 21351505920 (32%)
Average CPU Usage: 81%
Peak CPU Usage: 100%

=======================================================
Slave Information
=======================================================
Slave Name: SM1520A
Version: v6.1.0.54665 R
Operating System: Windows 7 Professional (SP1)
Machine User: render
IP Address: fe80::9559:5406:f250:b200%11
MAC Address: 00:25:90:4F:E8:C2
CPU Architecture: x64
CPUs: 32
CPU Usage: 96%
Memory Usage: 19.7 GB / 64.0 GB (30%)
Free Disk Space: 539.390 GB 
Video Card: Standard VGA Graphics Adapter


Interesting, not seen this one before! Thanks for reporting this issue. Yeah, Pop-up handlers are a life-saver :slight_smile:

Could you send us an empty Max file but with the VRay settings still in place. ie: delete all the lights, geo, cameras, etc out of the scene. The issue should still be repeatable in this state and I’ll throw a trusty teapot in for some geo to render. You’re right, the TGA options dialog should only appear upon browsing to and choosing the file format, which is typically done in 3dsMax GUI mode. Makes me think, somehow, the TGA bitmap plugin wasn’t initialised correctly at point of creation. No idea how that happens! Let’s see if I can re-produce with your test file, if possible?

Also, as a side note, I would recommend bringing all your machines inline with exactly the same version of 3dsMax. All kinds of strange things can happen otherwise…maybe like the issue above…?

In fact, you could try updating your machines to the latest SP/PU across your pipeline and re-render some of those known ‘bad’ jobs to see if that helps?

Let us know!
Mike

Yeah,
the version mismatch is an issue we need to fix eventually, its a bit cumbersome to deal with as you have to uninstall the previous Product Update and install the new Service Pack. We are running SP2 on all the machines the only difference is this Subscription Advantage Pack that only the workstations have. Maybe I will try to render the file on the workstation through Deadline to see if the error comes up.

We have also switched to the new version of vray 3.0 from the old 2.4 and there seem to be some minor glitches, so it could be that as well. Anyway let me know if you can reproduce the error.
TargaErrorFile.max (11.1 MB)

Sorry, I’m unable to open your Max file. On trying to open it, it hangs Max2012, 2013, 2014 indefinitely. ~probably a load of file texture paths, which I can’t see causing it to lock.
I don’t need to see any geometry, lights, camera, helpers. I would test on your local machine which is the same machine that you submit on and if there is no issue, then you will know that your nodes need to be updated to be inline with your workstations.

Hmm,
I couldn’t reproduce the error either on my end. I relaunched the error jobs on my own workstation and the servers and the error didn’t come up. So I don’t think its related to the max file itself.
In fact the only way I could reproduce it is to launch the render then once vray buffer window comes up, go to save the image as a targa, upon which it promptly crashes the render job and reports an error.

Not sure if I should leave the handler for the targa popup in the py file just in case.