3dsmax2017: Failed to load max file

vitaly · July 27, 2016, 9:22pm

Getting a really strange error message with 3ds max 2017. It’s working fine on some systems and not rendering at all on others. Has anyone else had this issue?

3ds max 2017 sp2.
Job_2016-07-27_17-10-45_57992354ead79e36c03c8ba2.txt (57.2 KB)

MikeOwen · July 28, 2016, 8:34am

Hi,

Looks like you have a Mental Ray scene file, which requires Mental Ray renderer or at least, there is still 1 or more references by assets in your scene file which require the MR renderer to be present.

	SYSTEM: Production renderer is changed to NA. Previous messages are cleared.

	Missing dll: mrmaterialattribs.gup - mental ray: material custom attribute
	Missing dll: mrarchmaterial.dlm - Arch & Design
	Missing dll: mentalray.dlz - Ambient/Reflective Occlusion
	Missing dll: mentalray.dlz - Bump
	Missing dll: mentalray.dlz - Subsurface Scattering Fast Skin
	Missing dll: mrmaterialattribs.gup - mental ray: Displacement Custom Attributes
	Missing dll: mentalray.dlz - Multi/Sub-Map
	Missing dll: mrmaterial.dlt - mental ray
	Missing dll: mentalray.dlz - Matte/Shadow/Reflection
	Missing dll: mrmaterialattribs.gup - mental ray: Indirect Illumination custom attribute
	Missing dll: mrmaterialattribs.gup - mental ray: light shader custom attribute
	Missing dll: Scripted Plugin - mr Area Omni
	Missing dll: Scripted Plugin - mr Area Spot
	Missing dll: mentalray.dlz - Contour Contrast Function Levels
	Missing dll: mentalray.dlz - Contour Store Function
	Missing dll: mentalray.dlz - Contour Composite
	Missing dll: mentalray.dlz - Glare
	Missing dll: mentalray.dlz - mrOptions
	Missing dll: mentalray.dlz - NVIDIA mental ray

vitaly · July 28, 2016, 2:06pm

well I mean, you can’t exactly install 3ds max without also installing Mental ray, and there’s no licensing issues like there are with Maya so there shouldn’t really be a problem loading those dlls.

MikeOwen · July 28, 2016, 2:20pm

As of 3dsMax 2017, the install of Mental Ray & iRay is an optional checkbox in 3dsMax so it is possible to NOT install it, which as I understand it, is enabled by default currently (this might change in later versions of 3dsMax…2018?). Did you install with the checkbox enabled? What happens if you open up 3dsMax on this machine and try to switch renderers to Mental Ray? Does it work?