AWS Thinkbox Discussion Forums

"3dsmaxProcess" has exited or been terminated error

Hi, I’m not sure why we’re getting this error on our virtual slave, but I thought I’d ask if you’ve seen this type of an error.

[code]=======================================================
Error

Error in StartJob: 3dsmax startup: Error getting connection from 3dsmax: Monitored managed process “3dsmaxProcess” has exited or been terminated. See the Max log below for more information:
2013/03/01 01:31:01 DBG: Starting network
2013/03/01 01:31:01 DBG: Calling NetRenderPreLoad
2013/03/01 01:31:01 DBG: in NetWorkerPreLoad. jobFile: ; jobname: C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\slave\WIN-AM8G1R69FU8\plugins\deadlineStartupMax2013.max
2013/03/01 01:31:01 DBG: in Init. jobFile: ; jobname: C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\slave\WIN-AM8G1R69FU8\plugins\deadlineStartupMax2013.max
2013/03/01 01:31:01 DBG: in Init. calling nrGetIface. jobToSend: C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\slave\WIN-AM8G1R69FU8\plugins\deadlineStartupMax2013.max
2013/03/01 01:31:01 DBG: in Init. nrGetIface() failed
2013/03/01 01:31:01 DBG: Error initializing System Path Manager
2013/03/01 01:31:01 DBG: in NetWorkerPreLoad. Init() failed
2013/03/01 01:31:01 DBG: NetRenderPreLoad failed
2013/03/01 01:31:01 ERR: Error loading *.max file
2013/03/01 01:31:39 INF: SYSTEM: Production renderer is changed to Default Scanline Renderer. Previous messages are cleared.
2013/03/01 01:31:39 DBG: Stop network

at Deadline.Plugins.ScriptPlugin.StartJob(Job job, String& outMessage, AbortLevel& abortLevel)

=======================================================
Log

0: Task timeout is disabled.
0: Loaded job: 14fc3ec9-8252-11e2-913e-d8d385a1bb29 (5130743fcc4a8235bb989c9d)
0: INFO: Executing plugin script C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\slave\WIN-AM8G1R69FU8\plugins\3dsmax.py
0: INFO: About: 3dsmax Plugin for Deadline
0: INFO: The current environment will be used for rendering
0: INFO: Start Job called - starting up 3dsmax plugin
0: INFO: Rendering with 3dsmax version: 2013
0: INFO: Build of 3dsmax to force: none
0: INFO: Rendering with executable: C:\Program Files\Autodesk\3ds Max 2013\3dsmax.exe
0: INFO: Checking registry for 3dsmax language code
0: INFO: Language code string: ENU
0: INFO: Language sub directory: en-US
0: INFO: Fail on existing 3dsmax process: 0
0: INFO: Load 3dsmax timeout: 1000 seconds
0: INFO: Start job timeout: 1000 seconds
0: INFO: Progress update timeout: 8000 seconds
0: INFO: Progress update timout disabled: 0
0: INFO: Slave mode enabled: 1
0: INFO: Silent mode enabled: 0
0: INFO: Local rendering enabled: 1
0: INFO: Running render sanity check using 3dsmaxcmd.exe
0: INFO: 3dsmaxcmd.exe returned: 3/1/2013 1:30:43 AM; Error opening scene file: “C:\Program Files\Autodesk\3ds Max 2013”
0: INFO: 3dsmax start up file: C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\slave\WIN-AM8G1R69FU8\plugins\deadlineStartupMax2013.max
0: INFO: Using user profiles: 1
0: INFO: 3dsmax user profile path: C:\Users\Administrator\AppData\Local\Autodesk\3dsmax\2013 - 64bit\ENU
0: INFO: 3dsmax data path: C:\Users\Administrator\AppData\Local\Autodesk\3dsMax\2013 - 64bit\ENU
0: INFO: 3dsmax ini file: C:\Users\Administrator\AppData\Local\Autodesk\3dsmax\2013 - 64bit\ENU\3dsmax.ini
0: INFO: Network log file: C:\Users\Administrator\AppData\Local\Autodesk\3dsmax\2013 - 64bit\ENU\Network\Max.log
0: INFO: Plugin ini file: C:\Program Files\Autodesk\3ds Max 2013\en-US\plugin.ini
0: INFO: Including user profile plugin ini: C:\Users\Administrator\AppData\Local\Autodesk\3dsMax\2013 - 64bit\ENU\Plugin.UserSettings.ini
0: INFO: Lightning connection plugin: C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\slave\WIN-AM8G1R69FU8\plugins\lightning64Max2013.dlx
0: INFO: 3dsmax socket connection port: 57245
0: INFO: Setting up startup environment
0: INFO: Copying C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\slave\WIN-AM8G1R69FU8\plugins\lightning64Max2013.dlx to C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\temp\lightning\lightning.dlx
0: INFO: Starting monitored managed process 3dsmaxProcess
0: INFO: Stdout Handling Enabled: False
0: INFO: Popup Handling Enabled: True
0: INFO: Using Process Tree: True
0: INFO: Hiding DOS Window: False
0: INFO: Creating New Console: False
0: INFO: Render Executable: “C:\Program Files\Autodesk\3ds Max 2013\3dsmax.exe”
0: INFO: Render Argument: -p “C:\Users\ADMINI~1\AppData\Local\Temp\1\dl.ini” -q -s “C:\Users\Administrator\AppData\Local\Thinkbox\Deadline6\slave\WIN-AM8G1R69FU8\plugins\deadlineStartupMax2013.max”
0: INFO: Startup Directory: “C:\Program Files\Autodesk\3ds Max 2013”
0: INFO: Process Priority: BelowNormal
0: INFO: Process Affinity: default
0: INFO: Process is now running
0: INFO: Waiting for connection from 3dsmax
0: STDOUT: - 01:30:45.000 INFO: Begin setting up global configuration
0: STDOUT: - 01:30:45.047 INFO: Begin resolve assembly 'Autodesk.Max.Wrappers.XmlSerializers, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null- 01:30:45.047 INFO: Cannot resolve assembly
0: STDOUT: - 01:30:45.047 INFO: Begin resolve assembly 'Autodesk.Max.Wrappers.XmlSerializers- 01:30:45.047 INFO: Cannot resolve assembly
0: STDOUT: - 01:30:45.063 INFO: End setting up global configuration
0: STDOUT: - 01:30:45.063 INFO: Begin initialize system watcher to detect file changes
0: STDOUT: - 01:30:45.063 INFO: End initialize system watcher to detect file changes
0: STDOUT: - 01:30:45.063 INFO: Begin loading assemblies
0: STDOUT: - 01:30:45.063 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\Autodesk.Max.StateSets.dll- 01:30:45.078 INFO: Begin loading assembly file
0: STDOUT: - 01:30:45.078 INFO: End loading assembly file
0: STDOUT: - 01:30:45.078 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 01:30:45.125 INFO: Retrieved a list of types, processing
0: STDOUT: - 01:30:45.125 INFO: Discovered IPlugin-derived type 'Plugin- 01:30:45.125 INFO: Begin resolve assembly 'Autodesk.Max.StateSets.XmlSerializers, Version=15.2.0.25787, Culture=neutral, PublicKeyToken=null- 01:30:46.328 INFO: Cannot resolve assembly
0: STDOUT: - 01:30:46.328 INFO: Begin resolve assembly 'Autodesk.Max.StateSets.XmlSerializers- 01:30:46.328 INFO: Cannot resolve assembly
0: STDOUT: - 01:30:49.500 INFO: Created instance of type
0: STDOUT: - 01:30:49.500 INFO: Adding as startup/static plugin
0: STDOUT: - 01:30:49.500 INFO: Discovered IPlugin-derived type 'Plugin- 01:30:49.500 INFO: Created instance of type
0: STDOUT: - 01:30:49.500 INFO: Adding as startup/static plugin
0: STDOUT: - 01:30:49.500 INFO: End discovering pluggable types in assembly
0: STDOUT: - 01:30:49.516 INFO: End loading assembly
0: STDOUT: - 01:30:49.516 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\Autodesk.Max.Wrappers.dll- 01:30:49.516 INFO: Begin loading assembly file
0: STDOUT: - 01:30:49.516 INFO: End loading assembly file
0: STDOUT: - 01:30:49.516 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 01:30:49.547 INFO: Retrieved a list of types, processing
0: STDOUT: - 01:30:49.547 INFO: End discovering pluggable types in assembly
0: STDOUT: - 01:30:49.547 INFO: End loading assembly
0: STDOUT: - 01:30:49.547 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\DaylightSimulation.dll- 01:30:49.547 INFO: Begin loading assembly file
0: STDOUT: - 01:30:49.547 INFO: End loading assembly file
0: STDOUT: - 01:30:49.547 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 01:30:49.563 INFO: Retrieved a list of types, processing
0: STDOUT: - 01:30:49.563 INFO: End discovering pluggable types in assembly
0: STDOUT: - 01:30:49.563 INFO: End loading assembly
0: STDOUT: - 01:30:49.563 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\FPMaxWpfContent.dll- 01:30:49.563 INFO: Begin loading assembly file
0: STDOUT: - 01:30:49.563 INFO: End loading assembly file
0: STDOUT: - 01:30:49.563 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 01:30:49.563 INFO: Retrieved a list of types, processing
0: STDOUT: - 01:30:49.563 INFO: End discovering pluggable types in assembly
0: STDOUT: - 01:30:49.563 INFO: End loading assembly
0: STDOUT: - 01:30:49.563 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\ManagedBootstrap.dll- 01:30:49.563 INFO: Begin loading assembly file
0: STDOUT: - 01:30:49.563 INFO: End loading assembly file
0: STDOUT: - 01:30:49.563 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 01:30:49.563 INFO: Retrieved a list of types, processing
0: STDOUT: - 01:30:49.563 INFO: End discovering pluggable types in assembly
0: STDOUT: - 01:30:49.563 INFO: End loading assembly
0: STDOUT: - 01:30:49.563 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\ManagedNetworkUtilities.dll- 01:30:49.563 INFO: Begin loading assembly file
0: STDOUT: - 01:30:49.563 INFO: End loading assembly file
0: STDOUT: - 01:30:49.563 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 01:30:49.563 INFO: Retrieved a list of types, processing
0: STDOUT: - 01:30:49.563 INFO: End discovering pluggable types in assembly
0: STDOUT: - 01:30:49.563 INFO: End loading assembly
0: STDOUT: - 01:30:49.563 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\MaterialExplorerView.dll- 01:30:49.563 INFO: Begin loading assembly file
0: STDOUT: - 01:30:49.563 INFO: End loading assembly file
0: STDOUT: - 01:30:49.563 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 01:30:49.563 INFO: Retrieved a list of types, processing
0: STDOUT: - 01:30:49.563 INFO: End discovering pluggable types in assembly
0: STDOUT: - 01:30:49.563 INFO: End loading assembly
0: STDOUT: - 01:30:49.563 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\MaxWpfContent.dll- 01:30:49.563 INFO: Begin loading assembly file
0: STDOUT: - 01:30:49.563 INFO: End loading assembly file
0: STDOUT: - 01:30:49.563 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 01:30:49.578 INFO: Retrieved a list of types, processing
0: STDOUT: - 01:30:49.578 INFO: End discovering pluggable types in assembly
0: STDOUT: - 01:30:49.578 INFO: End loading assembly
0: STDOUT: - 01:30:49.578 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\nunit.framework.dll- 01:30:49.578 INFO: Begin loading assembly file
0: STDOUT: - 01:30:49.578 INFO: End loading assembly file
0: STDOUT: - 01:30:49.578 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 01:30:49.578 INFO: Retrieved a list of types, processing
0: STDOUT: - 01:30:49.578 INFO: End discovering pluggable types in assembly
0: STDOUT: - 01:30:49.578 INFO: End loading assembly
0: STDOUT: - 01:30:49.578 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\SceneExplorerView.dll- 01:30:49.578 INFO: Begin loading assembly file
0: STDOUT: - 01:30:49.578 INFO: End loading assembly file
0: STDOUT: - 01:30:49.578 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 01:30:49.578 INFO: Retrieved a list of types, processing
0: STDOUT: - 01:30:49.578 INFO: End discovering pluggable types in assembly
0: STDOUT: - 01:30:49.578 INFO: End loading assembly
0: STDOUT: - 01:30:49.578 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2013\bin\assemblies\Sunlight.dll- 01:30:49.578 INFO: Begin loading assembly file
0: STDOUT: - 01:30:49.578 INFO: End loading assembly file
0: STDOUT: - 01:30:49.578 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 01:30:49.578 INFO: Retrieved a list of types, processing
0: STDOUT: - 01:30:49.578 INFO: End discovering pluggable types in assembly
0: STDOUT: - 01:30:49.578 INFO: End loading assembly
0: STDOUT: - 01:30:49.578 INFO: End loading assemblies
0: STDOUT: - 01:30:49.578 INFO: Begin registering loaded plugins
0: STDOUT: - 01:30:49.610 INFO: End registering loaded plugins
0: STDOUT: Qt: Untested Windows version 6.2 detected!
0: STDOUT: - 01:30:58.828 INFO: Begin resolve assembly 'PresentationUI.AeroLite, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35- 01:30:58.828 INFO: Cannot resolve assembly
0: STDOUT: ERR: Unable to open C:\Program Files\Autodesk\3ds Max 2013\lan\ENG\nrres_ENG.dat: The system cannot find the path specified. (0x3).
0: STDOUT: DBG: Looking for plugins in C:\Program Files\Autodesk\3ds Max 2013*.task.
0: STDOUT: DBG: Looking for Adapters in C:\Program Files\Autodesk\3ds Max 2013*.adp.exe.
0: STDOUT: DBG:
0: STDOUT: DBG: Autodesk 3ds Max 2013 (64-bit)
0: STDOUT: DBG: 300
0: STDOUT: DBG: Autodesk 3ds Max 2013 (64-bit) Renderer Adapter
0: STDOUT: DBG:
0: STDOUT: DBG: C:\Program Files\Autodesk\3ds Max 2013\maxadapter.adp.exe id xml:
0: STDOUT: Autodesk 3ds Max 2013 (64-bit)
0: STDOUT: 300
0: STDOUT: Autodesk 3ds Max 2013 (64-bit) Renderer Adapter
0: STDOUT:
0: STDOUT: DBG: Looking for Adapters in C:\Program Files\Autodesk\3ds Max 2013\Adapters*.
0: WARNING: Monitored managed process 3dsmaxProcess is no longer running

=======================================================
Type

RenderPluginException

=======================================================
Stack Trace

at Deadline.Plugins.Plugin.StartJob(Job job)
at Deadline.Slaves.SlaveRenderThread.a(TaskLogWriter A_0)

=======================================================
Details

Date: 2013/03/01 01:31:47
Frames: 1
Elapsed Time: 00:00:00:00
Slave Name: WIN-AM8G1R69FU8

[/code]

Thank you.

I think this is the same error as this one:
viewtopic.php?f=86&t=8993&p=38198&hilit=2013#p38198

Updating backburner should hopefully fix the problem.

Cheers,

  • Ryan

Well, since it’s another one of my threads, I already updated Backburner on the machine I’m running the tests on. :slight_smile: I don’t have any newer versions to update to, unfortunately.

EDIT: although, let me double check that first. I’ll see if we didn’t use an older VM snapshot. Then I’ll apologise to the database gods for wasting your precious bytes on this thread and ritually sacrifice my current desktop background to the rendering spirits, if it works :smiley:

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