Access Violation error

Deadline
1

Hy Ryan,

What this mean access violation error, today I have very problems because of this error.

In attach I send you a log e printscreen from error reports

Regards

André Bolinhas
log.zip (3.96 KB)

2

Access violation errors usually mean that Max’s memory has become corrupted. According to the error message, this crash is occurring in mnmath.dll. I googled problems related to this library, and some suggestions I found were that is was due to a bad material or mesh being applied to an object.

Whenever an Access Violation error occurs, we always suggest trying to strip things out of the scene until the problem goes away. That should help diagnose what exactly is causing the problem.

Cheers,

  • Ryan
3

When I render this Max on my local machine, no problem.

But when I try render on our render farm the access violation error appear

I remove all object, mesh and XREF from my Max file, but the error continues.

Also I tried to send the job to the network with deadlinecmd, but new erro appear (see attch)

"
Exception during render: An error occurred in RenderTasks(): Error in CheckExitCode(): Renderer returned non-zero error code, 3 (FranticX.Processes.ManagedProcessAbort) (Deadline.Plugins.RenderPluginException)
at Deadline.Plugins.ScriptPlugin.RenderTasks(Int32 startFrame, Int32 endFrame, String& outMessage)
"

Regards

André Bolinhas
St23_00000_20090521181543.errorReport (3.52 KB)

4

Max is running under a different context in net rendering mode, so the way memory is handled is likely different then when running Max in workstation mode. The fact that the command line renderer can’t even render the scene is a good indication that there is a real problem with the scene. You might just have to recreate the scene if the original scene file can’t be salvaged.

5

Have you tried sending it to one of your render farm nodes, but with “force workstation” checked, so your render node pulls a full GUI licence of 3dsMax, to see if anything crops up on this slave node? (run it in 30day eval, if your not floating your max lic’s)
Try forcing 32bit instead of x64bit to see again if that makes any difference (need to have both bit build versions installed for this to work…)
If you have removed all geometry and xrefs in the scene, the Max file must be very small…?
You can post it hear and I’ll have a look if you like :slight_smile: