change user require Deadline restart

Deadline
1

Hi, we just found out that login as a new user in the monitor requires a monitor restart for the change to take effect.



Thanks



Sylvain Berger | Technical Director | Alpha Vision


2

Hi Sylvain,



I think the Monitor just needs a full refresh (Refresh All) before the

change will take effect, although I may be mistaken. This issue has

already resolved in our working copy of Deadline 3.0.



Cheers,

3

Hi,



We just finished a production and installed Deadline 2.7.29178.



The monitor is freezing when we change of user from the dropdown list. It’s on each computer and we re-installed a client manualy to see if the auto update was for something and it’s not solving anything.



Any idea?



Patrick Piché

3D TD at Hybride

4

That’s strange… I don’t recall hearing of this problem before. Is

there anything in the monitor logs (in c:\deadline\logs) that might

explain anything?



Cheers,

5

DeadlineMonitor [3D26] - 2007-12-14 - 0008.log



2007-12-14 11-49-27: BEGIN - 3D26\patrick

2007-12-14 11-49-27: Start-up

2007-12-14 11-49-27: Deadline Monitor 2.7 [v2.7.29178 R]

2007-12-14 11-49-27: 2007-12-14 11:49:27

2007-12-14 11-49-31: DeadlineMonitor.MainWindow.RepopulateUserNames {

2007-12-14 11-49-31: } [ 31.25 ms 8.192 KB ]

2007-12-14 11-49-36: DeadlineMonitor.MainWindow.RepopulateUserNames {

2007-12-14 11-49-36: }

2007-12-14 11-49-37: DeadlineMonitor.DeadlineMonitorApp.Main {

2007-12-14 11-49-39: DeadlineMonitor.MainWindow.RepopulateUserNames {

2007-12-14 11-49-39: }

2007-12-14 11-49-40: Deadline.UI.Controls.JobListView.QuickRefresh {

2007-12-14 11-49-40: } [ 0 s 16.384 KB ]

2007-12-14 11-49-40: Deadline.UI.Controls.SlaveListView.QuickRefresh {

2007-12-14 11-49-50: reporting ‘Deadline Monitor 2.7 [v2.7.29178 R] - NullReferenceException: Object reference not set to an instance of an object.’ via email…





This is the last log before freeze…





Patrick Piché

3D TD at Hybride

6

Hmm, I can’t seem to reproduce this here. Maybe try closing the monitor,

moving c:\Deadline\monitorOptions.xml somewhere else, and then

restarting the monitor. This resets all the monitor UI customizations.



Cheers,

7

Mmmm… Strange… I thinks it’s a network problem. I was out for a meeting, tested it on another computer and worked well and on the other stations too. A little long to change the user but working.



Patrick Piché

3D TD at Hybride