We’re having an issue where Deadline will finish rendering a job, but won’t move on to the next without being manually set to “Complete”. We’re running 10.3 along with C4D 2024 and Redshift. We’ve tried reaching out to Maxon support regarding the Maxon App possibly causing issues but haven’t come to any resolution. It doesn’t seem like that is the source of the problem. As you can see from the log below, everything concludes normally. Deadline just doesn’t go to pick up a new job and shows as “Rendering” indefinitely. Appreciate any help!
Interesting that it is on Octane. I’m not sure what licensing you’re using but could you try opening the Maxon App the next time this happens? It’s sometimes frozen/looping for me. Curious if it does for you
We have less than 10 nodes so we are also not using Thinkbox license. I didn’t purchase the C4D license but it’s designated as Cinema + Redshift (Teams) in the online assignment.
I recently did install the GUI-less Maxon One shown below but I haven’t edited my config with user and password.
Could you share where you’re getting these error logs? And did this issue come up after a certain update/release for you?
That error was in a bugreport - (I don’t remember if it was C4D or Octane bug report)
But – under the appdata/roaming/maxon/c4d2024/bugreports
I submitted a scene without octane (just using standard renderer), and it went through just fine on all of the computers…
Not saying it’s necessarily Octane, could be a conflict with the GPU driver… (in my case)
I’ll report back if I figure anything out.
I forget exactly when it was that I started having issues…
My problem stemmed from a Maxon update near the beginning of the year that required me to do a big leap in versions with Octane. – well, then that required a gpu driver update, and octane wasn’t happy with that driver version… which led me into a Ménage à trois of a deathspiral of never-ending 3 points of failure that don’t work together.
Not to mention the maxon app integration with licensing has been a disaster for the last few years. It trips over itself trying to re-license and un-license in between each grouping of frames submitted, which causes problems with license cooldown times.
Gotcha. This sounds a lot like the rabbit hole I went down. Maxon App appears to refresh connection each time license is grabbed and released when between and after tasks. Occasionally I’d see the Deadline log report the Maxon App can’t be reached and need to be restarted or something.