Connecting to remote EC2 repository

[kim]

Hello,

Version of Deadline (including build number)
Deadline 8.0.0.67

Operating System
ubuntu-trusty-14.04

We are having some difficulties connecting a remote repository with the Deadline Clients.

We have a running instance in EC2 with an elastic IP, a Deadline 8 Repository, Deadline 8 Database and Deadline 8 clients fresh-installed.

This is what we are doing (via ssh)

ubuntu@ip-172-31-33-189:~$ deadlineproxyserver
Deadline Proxy Server 8.0 [v8.0.0.55 Beta (691026406)]
Connecting to: /opt/Thinkbox/DeadlineRepository8
Initializing Proxy Server Info thread.
Listener opened on http://0.0.0.0:8080

If we try to connect via Deadline Monitor 8 without the certificates, this is what Monitor returns:

The Monitor was unable to connect to the Proxy Server listed at “XX.XX.XX.XX:8080”. Please select a valid Repository or Proxy Server to use.

Full error:
Proxy Server error: The remote server returned an error: (500) Uknown exception…. (System.Net.WebException)
at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) <0x1130f02d0 + 0x0020d> in <filename unknown>:0
at System.Net.HttpWebRequest.GetResponse () <0x1130e9a90 + 0x0005a> in <filename unknown>:0
 
at Deadline.StorageDB.Proxy.Utils.Handlers.Bases.HttpHanderBase.GetResponse (System.Net.HttpWebRequest request) <0x1130e95f0 + 0x00072> in <filename unknown>:0 

If we try to connect with the certificates (made via Deadline-8.0.0.55-User-Manual page 319) this is the returned message:

The Monitor was unable to connect to the Proxy Server listed at "XX.XX.XX.XX:8080 (client.crt)". Please select a valid Repository or Proxy Server to use.

Full error:
XX.XX.XX.XX is not reachable on port 8080. Please check your proxy settings.

Oddly, if we try to connect with chrome to the IP and Port we have a succesful message:

"Deadline Proxy Server 8.0 [v8.0.0.55 Beta (691026406)]"

Also, everything works if we do it locally (Local Repo + Local Client + Local deadlineproxyserver + Local Monitor connecting via proxyserver)

It’s there something we are missing?

Thanks.

[jgaudet]

Hey there,

Based on the output you’re getting from Chrome, it looks like you’re trying to connect to an older proxy server (8.0.0.55) with a newer client (8.0.0.67). Can you try upgrading the proxy server and seeing if that fixes the issues you’re seeing?

We’ve made a few changes to the proxy interface that broke the backwards compatibility recently, which is likely why you’re seeing this.

We definitely should have a more intelligible error message in place for this case, however, and not the generic message you’re getting – we’ll look into fixing that.

Cheers,
Jon

[kim]

I reinstalled all the clients, repos and dbs to the Deadline 8.0.0.67 version and the connections between the slaves and repos seems to be working.