Customize.ms Verbose error

[im_thatoneguy]

The new verbosity helped uncover what the Customize.ms hang was I think:

2013-12-31 12:43:29: 0: INFO: Scene loaded successfully 2013-12-31 12:43:29: 0: INFO: Executing script: C:\Users\ggreenwalt\AppData\Local\Thinkbox\Deadline6\slave\DAEDALUS\plugins\52b8d45ab5b7e129fc71a85c\customize.ms2013-12-31 12:43:36: Scheduler Thread - Render Thread 0 threw a major error: 2013-12-31 12:43:36: >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 2013-12-31 12:43:36: Exception Details 2013-12-31 12:43:36: RenderPluginException -- Error in StartJob: ExecuteScript: Exception caught in 3ds max: simple_socket::receive: Invalid packet size (given 1165518179) 2013-12-31 12:43:36: at Deadline.Plugins.ScriptPlugin.StartJob(Job job, String& outMessage, AbortLevel& abortLevel) 2013-12-31 12:43:36: RenderPluginException.Cause: JobError (2) 2013-12-31 12:43:36: RenderPluginException.Level: Major (1) 2013-12-31 12:43:36: RenderPluginException.HasSlaveLog: True 2013-12-31 12:43:36: Exception.Data: ( ) 2013-12-31 12:43:36: Exception.TargetSite: Void StartJob(Deadline.Jobs.Job) 2013-12-31 12:43:36: Exception.Source: deadline 2013-12-31 12:43:36: Exception.HResult: -2146233088 2013-12-31 12:43:36: Exception.StackTrace: 2013-12-31 12:43:36: at Deadline.Plugins.Plugin.StartJob(Job job) 2013-12-31 12:43:36: at Deadline.Slaves.SlaveRenderThread.RenderCurrentTask(TaskLogWriter tlw) 2013-12-31 12:43:36: <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

[rrussell]

Have you had this hang occur recently, or do you see this error instead now? There were some issues with the socket communication when logging messages in maxscript using DeadlineUtil that have been fixed during the 6.1 beta. These issues could result in full buffers, which could deadlock things, which perhaps could have been the cause of this problem in the first place.

This error message means that the socket used to communicate with Max was corrupted. Typically, this is due to max crashing out, but I’m not sure if that’s the case here or not. A crash like this is better than a hang though, so that’s why I’m curious of you’ve seen the hang recently.

[im_thatoneguy]

We still get intermittent errors with customize.ms as the last entry. They always just requeue and render eventually. We aren’t still seeing the long multi-hour stalls anymore.