Hi,
We’re having a problem very similar to a post from 2018:
Likewise the submission keeps running forever, the bar stays yellow and the log info stops updating. Network connection is running and the problem does not affects all machines in the pool.
Within a very simple testfile in 3ds Max the log stops at the same spot like in the original post:
[ ……… ]
[14:04:28] : Command Line Arguments: [-outputfiles
C:\Users\xxxxxx.xxxxxxxx\AppData\Local\Thinkbox\Deadline10\temp\13.01.2022_14_04_22\submitOutput.txt
C:\Users\xxxxxx.xxxxxxxx\AppData\Local\Thinkbox\Deadline10\temp\13.01.2022_14_04_22\submitExitCode.txt
C:\Users\xxxxxx.xxxxxxxx\AppData\Local\Thinkbox\Deadline10\temp\13.01.2022_14_04_22\max_submit_info.job
C:\Users\xxxxxx.xxxxxxxx\AppData\Local\Thinkbox\Deadline10\temp\13.01.2022_14_04_22\max_job_info.job
C:\Users\xxxxxx.xxxxxxxx\AppData\Local\Thinkbox\Deadline10\temp\13.01.2022_14_04_22\xxx_xxxx_RenderPassesSandbox.max
C:\Users\ xxxxxx.xxxxxxxx\AppData\Local\Autodesk\3dsMax\2020 - 64bit\ENU\temp\PreRenderScript_15899.ms
C:\Users\ xxxxxx.xxxxxxxx\AppData\Local\Autodesk\3dsMax\2020 - 64bit\ENU\temp\PostRenderScript_55935.ms
I’ll attach the entire log file after forcing timeout via “Job submission timeout” (60sec)
We’ve also checked for the DEADLINE_PATH environment variable just in case, which is set correctly.
In the original solution by “Bobo” there where invalid characters in the file system, which isn’t the case here.
Looking into the temporary submission folder however we realized that there is no “submitExitCode.txt” but also the “submitOutput.txt” is still a TMP-file (in this case “submitOutput.txt_OQep.tmp”). The file is also completely empty (0 KB).
Looking forward to your feedback…