AWS Thinkbox Discussion Forums

Deadline 10.4.0.8 Web Service Error

Hi everyone,
I’m updating Deadline to 10.4.0.8 from 10.3.2.1 (On Windows Server 2016),
everything’s good except for the Web Service.
I installed it and the .exe does not show errors when opened, but when I try to access it from
Chrome both localhost:8082 and remote PC I get a

localhost is currently unable to handle this request.
HTTP ERROR 500

On the console, I get the following error:

System.IO.FileNotFoundException: Could not load file or assembly 'System.Diagnostics.EventLog, Version=8.0.0.0, Culture=neutral, PublicKeyToken=ccXXXX'. Could not find the file.

I tried re-installing the previous version -without changes- and I can access the Web Service without errors.
Re-upgrading gets me the same error.

I tried the installer on a Win11 Pro machine as well, but same result.

I tried looking online for this error but I only found info about packages for NuGet?
That I don’t know much about…

What should I change or correct?
Python3.12.4 is installed, if that matters.

Thank you in advance for any help.
Cheers.

How do you have it configured in the Repo options? I’m having issues connecting to the webservice running on Rocky 9.4 linux, I think this maybe to missing security options but haven’t investigated much

https://docs.thinkboxsoftware.com/products/deadline/10.4/1_User%20Manual/manual/web-service.html

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