Hey there,
I have one WS with 3Dsmax 2025, Vray 7, TyFlow and I submitted a job to our deadline farm. all 5 farm nodes have the same versions of 3dsmax, vray, etc.
We only submitted a simple cube to test 3dsmax 2025, but we always get some strange error that links to some 3dsmax file: IdSDKPlugin.dll
The First error messager is this:
Error: 3dsmax startup: Error getting connection from 3dsmax: Monitored managed process “3dsmaxProcess” has exited or been terminated.
after scrolling down a little bit, these one comes:
2025-02-11 14:05:41: 0: INFO: Executable: “C:\Program Files\Autodesk\3ds Max 2025\3dsmax.exe”
2025-02-11 14:05:41: 0: INFO: Argument: -p “C:\Users\render\AppData\Local\Temp\dl_507415828076.ini” -q -s “C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU5\jobsData\67ab497554332e80440cbe0b\maxStartup\0\deadlineStartupMax2025.max”
2025-02-11 14:05:41: 0: INFO: Full Command: “C:\Program Files\Autodesk\3ds Max 2025\3dsmax.exe” -p “C:\Users\render\AppData\Local\Temp\dl_507415828076.ini” -q -s “C:\ProgramData\Thinkbox\Deadline10\workers\RENDER-GPU5\jobsData\67ab497554332e80440cbe0b\maxStartup\0\deadlineStartupMax2025.max”
2025-02-11 14:05:41: 0: INFO: Startup Directory: “C:\Program Files\Autodesk\3ds Max 2025”
2025-02-11 14:05:41: 0: INFO: Process Priority: BelowNormal
2025-02-11 14:05:41: 0: INFO: Process Affinity: default
2025-02-11 14:05:41: 0: INFO: Process is now running
2025-02-11 14:05:41: 0: INFO: Waiting for connection from 3dsmax
2025-02-11 14:05:42: 0: STDOUT: Binary file: unknown error: C:/Program Files/Autodesk/AdskIdentityManager/1.15.0.5/SSOPlugin/Current/IdSDKPlugin.dll
2025-02-11 14:05:42: 0: STDOUT: AdskIdentitySDK.dll module loaded (Version: 1.11.9.11 Config: x64-Release File: C:/Program Files/Autodesk/3ds Max 2025/AdskIdentitySDK.dll)
2025-02-11 14:05:42: 0: STDOUT: Searching for client config file AdskIdentitySDK.config in the following paths:
2025-02-11 14:05:42: 0: STDOUT: C:/Program Files/Autodesk/3ds Max 2025
2025-02-11 14:05:42: 0: STDOUT: Found client config file at C:/Program Files/Autodesk/3ds Max 2025/AdskIdentitySDK.config
2025-02-11 14:05:42: 0: STDOUT: Loading client config file C:/Program Files/Autodesk/3ds Max 2025/AdskIdentitySDK.config
2025-02-11 14:05:42: 0: STDOUT: Configuration to support both local and admin: No.
2025-02-11 14:05:42: 0: STDOUT: Getting latest AdskIdentityManager path from registry: C:\Program Files\Autodesk\AdskIdentityManager\1.15.0.5
2025-02-11 14:05:42: 0: STDOUT: Searching for SSO server app AdskIdentityManager.exe in the following paths:
2025-02-11 14:05:42: 0: STDOUT: C:/Program Files/Autodesk/3ds Max 2025
2025-02-11 14:05:42: 0: STDOUT: C:/Program Files/Autodesk/AdskIdentityManager/1.15.0.5
2025-02-11 14:05:42: 0: STDOUT: Found SSO server app at C:/Program Files/Autodesk/AdskIdentityManager/1.15.0.5/AdskIdentityManager.exe
2025-02-11 14:05:42: 0: STDOUT: Searching for version compatibility file IDSDKVersionCompatibility.config in the following paths:
2025-02-11 14:05:42: 0: STDOUT: C:/Program Files/Autodesk/AdskIdentityManager/1.15.0.5
2025-02-11 14:05:42: 0: STDOUT: Found version compatibility file at C:/Program Files/Autodesk/AdskIdentityManager/1.15.0.5/IDSDKVersionCompatibility.config
2025-02-11 14:05:42: 0: STDOUT: Searching for compatible client plugin version for AdskIdentitySDK version 1.11.9.11 in version compatibility file C:/Program Files/Autodesk/AdskIdentityManager/1.15.0.5/IDSDKVersionCompatibility.config
2025-02-11 14:05:42: 0: STDOUT: Found compatible client plugin for AdskIdentitySDK version 1.11.9.11 in version compatibility file: C:/Program Files/Autodesk/AdskIdentityManager/1.15.0.5/SSOPlugin/Current/IdSDKPlugin.dll
2025-02-11 14:05:42: 0: STDOUT: ******* Binary file: checking: C:/Program Files/Autodesk/AdskIdentityManager/1.15.0.5/SSOPlugin/Current/IdSDKPlugin.dll
2025-02-11 14:05:42: 0: STDOUT: Binary file: unknown error: C:/Program Files/Autodesk/AdskIdentityManager/1.15.0.5/SSOPlugin/Current/IdSDKPlugin.dll
2025-02-11 14:05:42: 0: STDOUT: Not loaded client plugin module C:/Program Files/Autodesk/AdskIdentityManager/1.15.0.5/SSOPlugin/Current/IdSDKPlugin.dll
2025-02-11 14:05:42: 0: STDOUT: CUPI.cpp:89 HRCALL Failed: Create a new DOMDocument
2025-02-11 14:05:42: 0: STDOUT: 0x8007007e = CoCreateInstance(__uuidof(DOMDocument30), NULL, CLSCTX_INPROC_SERVER, __uuidof(MSXML2::IXMLDOMDocument), (void**)&pxmldoc)
2025-02-11 14:05:46: 0: WARNING: Monitored managed process 3dsmaxProcess is no longer running
2025-02-11 14:05:46: 0: Done executing plugin command of type ‘Start Job’
someone ever had these issues ? I tried everything - reinstalles the workstation, reinstalled the nodes, submitted without plugins, all the same error…
Thanks