Deadline, 3DSMax and FStorm

Deadline
1

Hi, I am having trouble with some of the scene files:

  • Some scenes render fine across all computers
  • All have permissions according to the instructed network setup (unless we made some mistakes)
  • We even tried turning off firewalls temporarily to see if we could overcome the issue

This is the Log file Output for the failing Workers:

Form_streamedlog.zip (14.1 KB)

Thank you for your time, this is probably a detail that is fast to solve, but we’ve been at this for a couple of days trying to figure it out.
Our computer that is sending the renders is managing fine, renders all without a hitch. In some scenes we manage to have all workers rendering without issue, and they’re very similar, using the same assets many times.
Ask me if you need more information or seeing more files!
Thanks Again,
DR

2

Hello!

Looking at the logs, the error you are running into is a generic error Deadline returns when it loses to the 3dsmaxProcess with no any error reported.

2024-04-29 05:34:21:  >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
2024-04-29 05:34:21:  Exception Details
2024-04-29 05:34:21:  RenderPluginException -- Error: Monitored managed process "3dsmaxProcess" has exited or been terminated.
2024-04-29 05:34:21:     at Deadline.Plugins.PluginWrapper.StartJob(String& outMessage, AbortLevel& abortLevel)
2024-04-29 05:34:21:  RenderPluginException.Cause: JobError (2)
2024-04-29 05:34:21:  RenderPluginException.Level: Major (1)
2024-04-29 05:34:21:  RenderPluginException.HasSlaveLog: True
2024-04-29 05:34:21:  RenderPluginException.SlaveLogFileName: C:\ProgramData\Thinkbox\Deadline10\logs\deadlineslave_renderthread_0-manicure-0000.log
2024-04-29 05:34:21:  Exception.TargetSite: Deadline.Slaves.Messaging.PluginResponseMemento d(Deadline.Net.DeadlineMessage, System.Threading.CancellationToken)
2024-04-29 05:34:21:  Exception.Data: ( )
2024-04-29 05:34:21:  Exception.Source: deadline
2024-04-29 05:34:21:  Exception.HResult: -2146233088
2024-04-29 05:34:21:    Exception.StackTrace: 
2024-04-29 05:34:21:     at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage bgu, CancellationToken bgv)
2024-04-29 05:34:21:     at Deadline.Plugins.SandboxedPlugin.StartJob(Job job, CancellationToken cancellationToken)
2024-04-29 05:34:21:     at Deadline.Slaves.SlaveRenderThread.c(TaskLogWriter ajz, CancellationToken aka)
2024-04-29 05:34:21:  <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

The background of this varies, but it often is related to a plugin which is not loading correctly. Detail for these errors are shown at the top of the log for Max where others would typically be at the bottom.

Troubleshooting of this problem is best done by opening Max and the scene on the machine(s) having this error, then attempting to render. You can follow this documentation on troubleshooting 3ds Max render problems: 3ds Max — Deadline 10.3.2.1 documentation

1 Like
3

Thanks a lot! I will have a look into the documentation, I figured as well that having ignore missing DLLs helps a lot with maintaining scene integrity across machines, despite of not having things properly rendered on occasion if slaves are not fully equipped with all plugins!
All is working now though! :slight_smile: Thanks!

1 Like