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Deadline connection from different network

Hi!

We have a deadline repository installed in the 192.168.168.X machine.

We can successfully render with no errors from the network 192.168.0.X network machines

However, we have a different network 10.1.1.X the machines in this network are getting failed multiple times, after 4 to 5 fails it renders fine, each machine in this network is getting the issue

We checked the Firewall logs and everything is fine,(We also have docker running in the repository machine the program is also working fine with port 5000)

We tried all the possible ways and couldn’t resolve it for several days, here is the clue we found in the MongoDB log pasted below as a text, the errors we getting through failed tasks I’m attaching a image snapshot

{"t":{"$date":"2024-07-06T16:32:29.902+05:30"},"s":"I",  "c":"NETWORK",  "id":22989,   "ctx":"conn96663","msg":"Error sending response to client. Ending connection from remote","attr":{"error":{"code":6,"codeName":"HostUnreachable","errmsg":"Connection reset by peer"},"remote":"10.1.1.52:14539","connectionId":96663}}
{"t":{"$date":"2024-07-06T16:32:30.095+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96717","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:30.095+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96717","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"10.1.1.6:2740","connectionId":96717}}
{"t":{"$date":"2024-07-06T16:32:30.095+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96718","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:30.095+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96718","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"10.1.1.6:2742","connectionId":96718}}
{"t":{"$date":"2024-07-06T16:32:30.101+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96720","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:30.101+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96720","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"10.1.1.6:2741","connectionId":96720}}
{"t":{"$date":"2024-07-06T16:32:30.102+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96719","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:30.102+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96719","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"10.1.1.6:2739","connectionId":96719}}
{"t":{"$date":"2024-07-06T16:32:30.113+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96722","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:30.113+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96722","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"10.1.1.6:2744","connectionId":96722}}
{"t":{"$date":"2024-07-06T16:32:30.219+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96721","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:30.219+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96721","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"10.1.1.6:2743","connectionId":96721}}
{"t":{"$date":"2024-07-06T16:32:30.421+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96723","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:30.421+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96723","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"10.1.1.10:3749","connectionId":96723}}
{"t":{"$date":"2024-07-06T16:32:30.426+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96724","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:30.426+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96724","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"10.1.1.10:3750","connectionId":96724}}
{"t":{"$date":"2024-07-06T16:32:30.453+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96725","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:30.453+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96725","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"10.1.1.36:2791","connectionId":96725}}
{"t":{"$date":"2024-07-06T16:32:30.467+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96726","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:30.467+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96726","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"10.1.1.36:2792","connectionId":96726}}
{"t":{"$date":"2024-07-06T16:32:31.048+05:30"},"s":"W",  "c":"NETWORK",  "id":4615610, "ctx":"conn43210","msg":"Failed to check socket connectivity","attr":{"error":"The operation completed successfully."}}
{"t":{"$date":"2024-07-06T16:32:31.049+05:30"},"s":"I",  "c":"-",        "id":20883,   "ctx":"conn43210","msg":"Interrupted operation as its client disconnected","attr":{"opId":4790897}}
{"t":{"$date":"2024-07-06T16:32:31.049+05:30"},"s":"W",  "c":"NETWORK",  "id":4615610, "ctx":"conn43211","msg":"Failed to check socket connectivity","attr":{"error":"The operation completed successfully."}}
{"t":{"$date":"2024-07-06T16:32:31.049+05:30"},"s":"I",  "c":"-",        "id":20883,   "ctx":"conn43211","msg":"Interrupted operation as its client disconnected","attr":{"opId":4790896}}
{"t":{"$date":"2024-07-06T16:32:31.049+05:30"},"s":"I",  "c":"NETWORK",  "id":22989,   "ctx":"conn43210","msg":"Error sending response to client. Ending connection from remote","attr":{"error":{"code":6,"codeName":"HostUnreachable","errmsg":"Connection reset by peer"},"remote":"192.168.50.10:60923","connectionId":43210}}
{"t":{"$date":"2024-07-06T16:32:31.050+05:30"},"s":"I",  "c":"NETWORK",  "id":22989,   "ctx":"conn43211","msg":"Error sending response to client. Ending connection from remote","attr":{"error":{"code":6,"codeName":"HostUnreachable","errmsg":"Connection reset by peer"},"remote":"192.168.50.10:60924","connectionId":43211}}
{"t":{"$date":"2024-07-06T16:32:31.334+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96727","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:31.334+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96727","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"10.1.1.20:10595","connectionId":96727}}
{"t":{"$date":"2024-07-06T16:32:31.348+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96728","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:31.348+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96728","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"10.1.1.20:10596","connectionId":96728}}
{"t":{"$date":"2024-07-06T16:32:31.534+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96729","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:31.534+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96729","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"192.168.50.10:56734","connectionId":96729}}
{"t":{"$date":"2024-07-06T16:32:31.546+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96730","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:31.546+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96730","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"192.168.50.10:56735","connectionId":96730}}
{"t":{"$date":"2024-07-06T16:32:31.576+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96731","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:31.576+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96731","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"10.1.1.51:12420","connectionId":96731}}
{"t":{"$date":"2024-07-06T16:32:31.587+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96732","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:31.587+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96732","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"10.1.1.51:12421","connectionId":96732}}
{"t":{"$date":"2024-07-06T16:32:31.609+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96733","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:31.609+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96733","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"10.1.1.36:2793","connectionId":96733}}
{"t":{"$date":"2024-07-06T16:32:31.611+05:30"},"s":"E",  "c":"NETWORK",  "id":23280,   "ctx":"conn96734","msg":"No SSL certificate provided by peer; connection rejected"}
{"t":{"$date":"2024-07-06T16:32:31.611+05:30"},"s":"I",  "c":"NETWORK",  "id":22988,   "ctx":"conn96734","msg":"Error receiving request from client. Ending connection from remote","attr":{"error":{"code":141,"codeName":"SSLHandshakeFailed","errmsg":"no SSL certificate provided by peer; connection rejected"},"remote":"10.1.1.36:2794","connectionId":96734}}
{"t":{"$date":"2024-07-06T16:32:32.975+05:30"},"s":"W",  "c":"NETWORK",  "id":4615610, "ctx":"conn43201","msg":"Failed to check socket connectivity","attr":{"error":"The operation completed successfully."}}
{"t":{"$date":"2024-07-06T16:32:32.975+05:30"},"s":"I",  "c":"-",        "id":20883,   "ctx":"conn43201","msg":"Interrupted operation as its client disconnected","attr":{"opId":4790510}}
{"t":{"$date":"2024-07-06T16:32:32.975+05:30"},"s":"I",  "c":"NETWORK",  "id":22989,   "ctx":"conn43201","msg":"Error sending response to client. Ending connection from remote","attr":{"error":{"code":6,"codeName":"HostUnreachable","errmsg":"Connection reset by peer"},"remote":"192.168.50.10:60915","connectionId":43201}}
{"t":{"$date":"2024-07-06T16:32:32.994+05:30"},"s":"W",  "c":"NETWORK",  "id":4615610, "ctx":"conn43203","msg":"Failed to check socket connectivity","attr":{"error":"The operation completed successfully."}}
{"t":{"$date":"2024-07-06T16:32:32.995+05:30"},"s":"I",  "c":"-",        "id":20883,   "ctx":"conn43203","msg":"Interrupted operation as its client disconnected","attr":{"opId":4790530}}
{"t":{"$date":"2024-07-06T16:32:32.995+05:30"},"s":"I",  "c":"NETWORK",  "id":22989,   "ctx":"conn43203","msg":"Error sending response to client. Ending connection from remote","attr":{"error":{"code":6,"codeName":"HostUnreachable","errmsg":"Connection reset by peer"},"remote":"192.168.50.10:60916","connectionId":43203}}```

Hey Team, Any resolution on this please…

we managed to solve it by below changes in settings


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