Deadline error after krakatoa partitioning


#1

Hello,

we are getting strange errors after partitioning over Deadline.

After submitting partitions using the Krakatoa 3dsmax UI and the job is completed,
the slaves used for the job start to throw this error (on later jobs, partitioning or standard rendering):
(Autodesk 3ds max 2019.3; Deadline 10.0.25.2; Krakatoa 2.8.6.0)

Error

Error: 3dsmax startup: Error getting connection from 3dsmax: Monitored managed process “3dsmaxProcess” has exited or been terminated.
2019/10/02 18:01:00 DBG: [05196] [05360] Starting network
2019/10/02 18:01:00 INF: [05196] [05360] Application started with secure mode state ‘OFF’
2019/10/02 18:01:00 INF: [05196] [05360] Product version: 3ds Max 2019.3 Update (21.3.0.3250)
2019/10/02 18:01:00 INF: [05196] [05360] Data collection and use is ‘ON’. Change your participation anytime in the Help menu of 3ds Max.
2019/10/02 18:01:01 DBG: [05196] [05360] Could not find the specified file in DefaultSettingsParser::parse()
2019/10/02 18:01:08 DBG: [05196] [05360] Graphics driver requested by the user : Nitrous
2019/10/02 18:01:08 DBG: [05196] [05360] Graphics driver actually created in the viewports : null driver
2019/10/02 18:01:10 ERR: [05196] [05360] An unexpected exception has occurred in the network renderer and it is terminating.

2019/10/02 18:01:00 DBG: [05196] [05360] Starting network
2019/10/02 18:01:00 INF: [05196] [05360] Application started with secure mode state ‘OFF’
2019/10/02 18:01:00 INF: [05196] [05360] Product version: 3ds Max 2019.3 Update (21.3.0.3250)
2019/10/02 18:01:00 INF: [05196] [05360] Data collection and use is ‘ON’. Change your participation anytime in the Help menu of 3ds Max.
2019/10/02 18:01:01 DBG: [05196] [05360] Could not find the specified file in DefaultSettingsParser::parse()
2019/10/02 18:01:08 DBG: [05196] [05360] Graphics driver requested by the user : Nitrous
2019/10/02 18:01:08 DBG: [05196] [05360] Graphics driver actually created in the viewports : null driver
2019/10/02 18:01:10 ERR: [05196] [05360] An unexpected exception has occurred in the network renderer and it is terminating.

at Deadline.Plugins.PluginWrapper.StartJob(String& outMessage, AbortLevel& abortLevel)

Currently we restart the slave, which solves the problem, but it is not a very elegant solution :slight_smile: