Deadline Monitor Missing Information


#1

Hey there, we have a strange issue with our render farm this morning. In Deadline Monitor some of our jobs were just appearing with mostly blank fields, like this:

image

We had lots of these appearing as we looked. Where the line is mostly blank, with only one or two values visible. When you right click the line you are able to interact with the job. You can open “Modify Job Properties” and see all the information is there even if it’s not being displayed correctly. We also found a temporary fix was to choose “Resubmit Job” which would create a new job that displayed fine, leaving us to delete the old malfunctioning one.

We also had a handful of jobs that we couldn’t find. When we searched their name in Deadline Monitor we got no results (presumably because the names appeared blank). However when using the command line, I could search the for the information.

Here’s an example I can lay out:
I was looking for a job named DIP-DTC_ww002_sc005. I couldn’t find it by searching that text in Deadline Monitor.
When I ran this command:
deadlinecommand GetJobIdsFilterAnd JobName=DIP-DTC_ww002_sc005
I got a job ID in response: 5cffc8f3786ec4041ccf1e9d

I then ran this command:
deadlinecommand -SetJobSetting 5cffc8f3786ec4041ccf1e9d JobName REVIVED_DIP-DTC_ww002_sc005

And it successfully updated the job, at which point it did appear in deadline monitor now with this new name.

From looking at the Console Panel, we can see there are some error messages appearing (included below). There’s one overflow error related to TimeSpan, and then recurring problems with Anaconda3. I tried looking into that, but I can’t find any trace of the Anaconda3 file it’s referencing.

We’re not sure what’s caused this, we’re not aware of anything that should have changed or updated. Do you have any ideas what the source of this could be, or what we should be looking into?

Here’s the version info:

Deadline Monitor 10.0

A queue and network monitoring tool for the Deadline Render Management System

Deadline Client Version: 10.0.23.4 Release (e0d42871d)
FranticX Client Version: 2.4.0.0 Release (89425a6fb)

License Mode: Standard
License Server:

Repository Version: 10.0.23.4 (e0d42871d)
Integration Version: 10.0.23.4 (e0d42871d)
3PL Settings Version: 15/11/2018

And here’s the error logs:

2019-06-12 10:02:12: Time to initialize: 78.000 ms
2019-06-12 10:02:16: Auto Configuration: No auto configuration for Repository Path could be detected, using local configuration
2019-06-12 10:02:17: Auto Configuration: Picking configuration based on: CS-Comp-120 / 192.168.3.52
2019-06-12 10:02:17: Auto Configuration: No auto configuration could be detected, using local configuration
2019-06-12 10:02:17: Time to connect to Repository: 1.342 s
2019-06-12 10:02:17: Time to check user account: 16.000 ms
2019-06-12 10:02:17: Time to purge old logs and temp files: 0.000 s
2019-06-12 10:02:18: Time to synchronize plugin icons: 577.000 ms
2019-06-12 10:02:19: Time to initialize main window: 686.000 ms
2019-06-12 10:02:19: Main Window shown
2019-06-12 10:02:19: Time to show main window: 62.000 ms
2019-06-12 10:02:19: Error occurred while updating job cache: TimeSpan overflowed because the duration is too long. (System.OverflowException)
2019-06-12 10:02:19: at System.TimeSpan.Interval(Double value, Int32 scale)
2019-06-12 10:02:19: at Deadline.Importers.JobListImporter.BuildDataRow(Job job)
2019-06-12 10:02:19: at Deadline.Importers.PythonImporter`1.UpdateData(T[] modifiedData, String[] deletedIDs)
2019-06-12 10:02:19: at Deadline.Importers.JobListImporter.a(Job[] blw, String[] blx)
2019-06-12 10:02:19: at Deadline.Controllers.JobQueueController.c(Job[] bsx, String[] bsy)
2019-06-12 10:02:19: at Deadline.StorageDB.JobStorage.b(Object ip)
2019-06-12 10:02:20: WARNING: disabling profiling because of error begin profiling section twice without ending the first one (Job Importer).
2019-06-12 10:04:25: Traceback (most recent call last):
2019-06-12 10:04:25: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:04:25: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:04:58: Traceback (most recent call last):
2019-06-12 10:04:58: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:04:58: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:04:58: Traceback (most recent call last):
2019-06-12 10:04:58: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:04:58: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:05:08: Traceback (most recent call last):
2019-06-12 10:05:08: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:05:08: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:05:16: Traceback (most recent call last):
2019-06-12 10:05:16: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:05:16: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:05:20: Traceback (most recent call last):
2019-06-12 10:05:20: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:05:20: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:05:29: Traceback (most recent call last):
2019-06-12 10:05:29: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:05:29: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:05:29: Traceback (most recent call last):
2019-06-12 10:05:29: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:05:29: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:05:29: Traceback (most recent call last):
2019-06-12 10:05:29: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:05:29: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:05:29: Traceback (most recent call last):
2019-06-12 10:05:29: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:05:29: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:05:40: Traceback (most recent call last):
2019-06-12 10:05:40: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:05:40: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:05:40: Traceback (most recent call last):
2019-06-12 10:05:40: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:05:40: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:06:32: Traceback (most recent call last):
2019-06-12 10:06:32: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:06:32: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:06:32: Traceback (most recent call last):
2019-06-12 10:06:32: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:06:32: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:06:43: Traceback (most recent call last):
2019-06-12 10:06:43: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:06:43: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:15:51: Traceback (most recent call last):
2019-06-12 10:15:51: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:15:51: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:16:32: Traceback (most recent call last):
2019-06-12 10:16:32: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 96, in filterAcceptsRow
2019-06-12 10:16:32: TypeError: 'NoneType' object has no attribute '__getitem__'
2019-06-12 10:16:45: Traceback (most recent call last):
2019-06-12 10:16:45: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListModel.py", line 333, in onItemRemoved
2019-06-12 10:16:45: KeyError: u'5cffc8f3786ec4041ccf1e9d'
2019-06-12 10:17:34: Traceback (most recent call last):
2019-06-12 10:17:34: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:17:34: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:17:34: Traceback (most recent call last):
2019-06-12 10:17:34: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:17:34: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:22:56: Traceback (most recent call last):
2019-06-12 10:22:56: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:22:56: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:23:39: Traceback (most recent call last):
2019-06-12 10:23:39: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:23:39: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:23:39: Traceback (most recent call last):
2019-06-12 10:23:39: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:23:39: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:24:02: Traceback (most recent call last):
2019-06-12 10:24:02: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListModel.py", line 333, in onItemRemoved
2019-06-12 10:24:02: KeyError: u'5cffcc00786ec4041ccf1e9e'
2019-06-12 10:33:48: Traceback (most recent call last):
2019-06-12 10:33:48: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:33:48: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:33:49: Traceback (most recent call last):
2019-06-12 10:33:49: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:33:49: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:33:51: Traceback (most recent call last):
2019-06-12 10:33:51: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:33:51: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:34:30: Traceback (most recent call last):
2019-06-12 10:34:30: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListModel.py", line 333, in onItemRemoved
2019-06-12 10:34:30: KeyError: u'5ce56c6916412e2548d2612e'
2019-06-12 10:43:49: Traceback (most recent call last):
2019-06-12 10:43:49: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 96, in filterAcceptsRow
2019-06-12 10:43:49: TypeError: 'NoneType' object has no attribute '__getitem__'
2019-06-12 10:43:59: Traceback (most recent call last):
2019-06-12 10:43:59: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:43:59: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:44:09: Traceback (most recent call last):
2019-06-12 10:44:09: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:44:09: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:47:18: Traceback (most recent call last):
2019-06-12 10:47:18: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:47:18: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:47:18: Traceback (most recent call last):
2019-06-12 10:47:18: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:47:18: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:49:55: Traceback (most recent call last):
2019-06-12 10:49:55: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:49:55: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:49:55: Traceback (most recent call last):
2019-06-12 10:49:55: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:49:55: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:50:17: Traceback (most recent call last):
2019-06-12 10:50:17: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:50:17: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:50:17: Traceback (most recent call last):
2019-06-12 10:50:17: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:50:17: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:50:27: Traceback (most recent call last):
2019-06-12 10:50:27: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:50:27: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 10:58:34: Traceback (most recent call last):
2019-06-12 10:58:34: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListProxyModel.py", line 116, in filterAcceptsRow
2019-06-12 10:58:34: AttributeError: 'NoneType' object has no attribute 'lower'
2019-06-12 11:01:24: Traceback (most recent call last):
2019-06-12 11:01:24: File "C:\Anaconda3\conda-bld\deadline_1543452711876\work\DeadlineProject\DeadlineUI\Models\JobListModel.py", line 333, in onItemRemoved
2019-06-12 11:01:24: KeyError: u'5cb7182f590f392088ace886'