Deadline Monitor Support for Apple M1

[goetzmoritz]

Hi there,

I’d like to use Deadline Monitor on mc MacBook Pro (13-inch, M1, 2020) running Monterey.
However it seems that the current Build of Deadline Monitor for Mac is not compatible with M1 as I get a bunch of python errors when trying to launch the Monitor.
On my PC I dont get any error message connecting to the same Repo.

Here is the error message that I get on my M1 Mac:

Time to initialize: 659.000 ms
Auto Configuration: No auto configuration for Repository Path could be detected, using local configuration
ERROR: DataController threw a configuration exception during initialization: The specified repository path (/Users/goetzmoritz/deadline) does not contain the necessary database connection settings file.

There may be a network issue, or a valid repository has not been installed at this location. If one has not yet setup a repository, it is possible to do so using the repository installer included in the installation files. (Deadline.Configuration.DeadlineConfigException)
Traceback (most recent call last):
  File "UI/Forms/MainWindowStartup.py", line 147, in Startup
  File "C:\thinkbox-conda\conda-bld\deadline_1634169462354\work\DeadlineProject\DeadlineUI\Forms\RepositoryConnectionForm.py", line 68, in __init__
ApplicationException: Error encountered when trying to open or create config file '/Users/Shared/Thinkbox/Deadline10/dconf.bin':
Access to the path '/Users/Shared/Thinkbox/Deadline10/dconf.bin' is denied.
   at FranticX.Security.ProtectedConfig.RefreshConfig(Nullable`1 timeout)
   at FranticX.Security.ProtectedConfig..ctor(String configFilePath, Boolean isUserScope)
   at Deadline.Configuration.DeadlineConfig.b(Boolean dec)
   at Deadline.Configuration.DeadlineConfig.RefreshProtectedSettings(ConfigLevel level)
   at Deadline.Configuration.DeadlineConfig.RefreshProtectedSettings()

Listener Thread - OnConnect: Listener Socket has been closed.

Thanks for checking out!

goetzmoritz

[mois.moshev]

Seems to me that the cause is not having permissions to write to /Users/Shared/Thinkbox/Deadline10/dconf.bin and/or the repo is not configured to connect to the database. So not sure it’s caused by the particular platform.

[goetzmoritz]

Your observation is correct, actually it is due to the weird way my Mac is setup (company restrictions). This topic is closed, thank you @mois.moshev

[FD_Tech]

hey guys,

Just coming upon this now.

I’ve opened up this directories permissions
/Users/Shared/Thinkbox/Deadline10/dconf.bin

but no joy - was there something else you did to solve it?

Cheers,
Will

[anthonygelatka]

Hi Will,

Do you still get the same permissions error after changing dconf.bin?

not sure which version this is and whether you still need to allow disk permissions to /bin/sh on a mac

[FD_Tech]

Hey Ant,

I actually just opened up permissions on the whole folder /Users/Shared/Thinkbox - seems I don’t have a dconf.bin in there

Also where would that bin/sh be?

Thanks alot man

[anthonygelatka]

OSX Catlina issues

yup permissions are fine, I can change connection.ini in Finder I can launch the app in terminal as standard user no problem I believe it maybe due to the application calling another application. I found out this was upgraded to Catalina, I tried using AppZapper and CCleaner to remove any leftover files after uninstalling Deadline, then re-installing rebooting but still same issue. As a workaround the user opens terminal and runs DeadlineMonitor this way… There used to be a great OSX app fo…

• Open the Security & Privacy Preferences pane and select the Privacy tab
• Select Full Disk Access from the list of services
• Click the lock icon in the bottom left corner to unlock the interface

I had to drag and drop it rather than add it

[FD_Tech]

Hey man,

hmmm tried adding DeadlineMonitor10 app into the allowed list but no joy, then tried the whole Deadline folder with still no dice. Anything else i’m missing??

Thanks alot,

[anthonygelatka]

add /bin/sh

best way is to add the mac to the bin
funnily enough I found a macbook in a bin, fixed the boot errors it had so I can check this myself.

System Preferences > Security & Privacy > Privacy

Scroll the left menu till you see ‘Full disk access’
Click padlock to unlock settings
Press Shift +Cmd +. to show hidden files
Choose your root drive (Macintosh HD) , then bin then sh

mail me direct if you’re still having issues

[FD_Ed]

Will at FD posted that question for me. It turns out that, after reading the error log, my issue was that the version that I installed on my M1 was too new. I installed an older version of Deadline Monitor, 10.1.17.4, and all is working now.
Cheers all!
Ed