AWS Thinkbox Discussion Forums

Deadline nodes errors (3ds max + corona)

Hello,
I had to switch to 3ds 2024 recently and now deadline is not working once i submit a project to render (3ds + corona 10)

here the log:

=======================================================
Error

Error: FailRenderException : Deadline was unable to find the plugin configuration option ‘RenderExecutable2024’ for the selected version of 3ds Max 2024.

If this version of 3ds Max 2024 is listed in the Supported Software page in the Deadline documentation, please consider updating to the latest version to get access to this feature.

To test manually adding support for the new version to the 3dsmax plugin you can follow the Application Configuration page of the Deadline Documentation, though this is not guaranteed to work if the client application’s API has changed.
To request the feature be added for the new version of 3ds Max 2024 please contact Thinkbox Support either by forum or by ticket.
at Deadline.Plugins.DeadlinePlugin.FailRender(String message)
at Deadline.Plugins.DeadlinePlugin.GetRenderExecutable(String key, String prettyName) (Python.Runtime.PythonException)
File “C:\ProgramData\Thinkbox\Deadline10\workers\vs06\plugins\653934e5241d330bf0b1f2ef\3dsmax.py”, line 166, in StartJob
self.MyMaxController.Initialize()
File “C:\ProgramData\Thinkbox\Deadline10\workers\vs06\plugins\653934e5241d330bf0b1f2ef\3dsmax.py”, line 735, in Initialize
self.MaxRenderExecutable = self.Plugin.GetRenderExecutable(renderExecutableKey, prettyName)
at Python.Runtime.Dispatcher.Dispatch(ArrayList args)
at __FranticX_GenericDelegate0Dispatcher.Invoke()
at Deadline.Plugins.DeadlinePlugin.StartJob()
at Deadline.Plugins.DeadlinePlugin.DoStartJob()
at Deadline.Plugins.PluginWrapper.StartJob(String& outMessage, AbortLevel& abortLevel)
at Deadline.Plugins.PluginWrapper.StartJob(String& outMessage, AbortLevel& abortLevel)

=======================================================
Type

RenderPluginException

=======================================================
Stack Trace

at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage bgj, CancellationToken bgk)
at Deadline.Plugins.SandboxedPlugin.StartJob(Job job, CancellationToken cancellationToken)
at Deadline.Slaves.SlaveRenderThread.c(TaskLogWriter ajq, CancellationToken ajr)

=======================================================
Log

2023-10-25 16:32:35: 0: Loading Job’s Plugin timeout is Disabled
2023-10-25 16:32:35: 0: SandboxedPlugin: Render Job As User disabled, running as current user ‘abigail.mills’
2023-10-25 16:32:38: 0: Executing plugin command of type ‘Initialize Plugin’
2023-10-25 16:32:38: 0: INFO: Executing plugin script ‘C:\ProgramData\Thinkbox\Deadline10\workers\vs06\plugins\653934e5241d330bf0b1f2ef\3dsmax.py’
2023-10-25 16:32:38: 0: INFO: Plugin execution sandbox using Python version 3
2023-10-25 16:32:38: 0: INFO: 3dsmax Plugin Initializing…
2023-10-25 16:32:38: 0: INFO: Worker Running as Service: False
2023-10-25 16:32:38: 0: INFO: About: 3dsmax Plugin for Deadline
2023-10-25 16:32:38: 0: INFO: The job’s environment will be merged with the current environment before rendering
2023-10-25 16:32:38: 0: Done executing plugin command of type ‘Initialize Plugin’
2023-10-25 16:32:38: 0: Start Job timeout is disabled.
2023-10-25 16:32:38: 0: Task timeout is disabled.
2023-10-25 16:32:38: 0: Loaded job: Untitled 3ds Max Job (653934e5241d330bf0b1f2ef)
2023-10-25 16:32:38: 0: Executing plugin command of type ‘Start Job’
2023-10-25 16:32:38: 0: DEBUG: S3BackedCache Client is not installed.
2023-10-25 16:32:38: 0: INFO: Executing global asset transfer preload script ‘C:\ProgramData\Thinkbox\Deadline10\workers\vs06\plugins\653934e5241d330bf0b1f2ef\GlobalAssetTransferPreLoad.py’
2023-10-25 16:32:38: 0: INFO: Looking for legacy (pre-10.0.26) AWS Portal File Transfer…
2023-10-25 16:32:38: 0: INFO: Looking for legacy (pre-10.0.26) File Transfer controller in C:/Program Files/Thinkbox/S3BackedCache/bin/task.py…
2023-10-25 16:32:38: 0: INFO: Could not find legacy (pre-10.0.26) AWS Portal File Transfer.
2023-10-25 16:32:38: 0: INFO: Legacy (pre-10.0.26) AWS Portal File Transfer is not installed on the system.
2023-10-25 16:32:38: 0: INFO: Start Job called - starting up 3dsmax plugin
2023-10-25 16:32:38: 0: INFO: Rendering with 3ds Max Version: 2024
2023-10-25 16:32:38: 0: INFO: Not forcing a build of 3ds Max because version 2014 and later is 64 bit only
2023-10-25 16:32:38: 0: Done executing plugin command of type ‘Start Job’

Hello @Marcop1987

From the error it seems like Deadline is unable to find 3dsMax 2024 in the plugin configuration. Which means that you have submitted a Max 2024 job but Deadline does not support it. What version of Deadline are you using on the render node in question? Does it support 3dsMax 2024? Check here: Release History — Deadline 10.3.0.13 documentation

If it the version is less than 10.3.0.9, please upgrade. If you cannot upgrade, follow here: 3dsmax 2024 Support - #4 by zainali

Thanks for your quick reply.

Here is the current version of deadline used:

Deadline Monitor 10.1

A queue and network monitoring tool for the Deadline Render Management System

Deadline Client Version: 10.1.23.6 Release (773a6289d)

FranticX Client Version: 2.4.0.0 Release (14916bbc6)

License Mode:

Repository Version: 10.1.23.6 (773a6289d)

Integration Version: 10.1.23.6 (773a6289d)

3PL Settings Version: 22/07/2022

© 2002-2022 Thinkbox Software Inc

The version Deadline you are using (10.1.23.6) does not support 3dsMax2024, please upgrade or follow the instructions in my last response.

Thanks!
all working fine in the repository machine now!

Now I have some issues with the first “WORKER” machine but I will need time to test a bit more, I will keep you posted!

Thanks again!

1 Like

Very welcome! Sure let us know.

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