Deadline Slave Error Max Start and End. Error.

Hello
I am trying Deadline for the first time on free mode. I installed Repository on one computer and I installed Deadline Client on 2 computers. I start Deadline Slave on my Server and start Monitor on my workstation. I communicate with Repository that works. When I ready to send a Krakatoa Partitioning to the slave my slave receives all the information and max start and open and close open close and it start over again open close until I cancel it. I tried a simple animation and I get the same result as before open close.
Here is the error.
Thank you.

LICENSE-FREE MODE: Repository has two slaves including this one - no license required.
Purging limit groups
Scheduler Thread - Synchronizing job files
Scheduler Thread - Synchronization time for job files: 10 ms
Scheduler Thread - Synchronizing plugin files
Scheduler Thread - Synchronization time for plugin files: 720 ms
Constructor: 3dsmax
0: Task timeout is disabled.
0: Loaded job: test (000_050_000_5db40696)
0: INFO: StartJob: initializing script plugin 3dsmax
0: INFO: About: 3dsmax Plugin for Deadline
0: INFO: Start Job called - starting up 3dsmax plugin
0: INFO: Rendering with 3dsmax version: 2010
0: INFO: Build of 3dsmax to force: 64bit
0: INFO: Rendering with executable: C:\Program Files\Autodesk\3ds Max 2010\3dsmax.exe
0: INFO: Checking registry for 3dsmax language code
0: INFO: Found language code: 409
0: INFO: Language code string: enu
0: INFO: Fail on existing 3dsmax process: 0
0: INFO: Load 3dsmax timeout: 1000 seconds
0: INFO: Start job timeout: 1000 seconds
0: INFO: Progress update timeout: 8000 seconds
0: INFO: Progress update timout disabled: 0
0: INFO: Slave mode enabled: 1
0: INFO: Silent mode enabled: 0
0: INFO: Local rendering enabled: 1
0: INFO: Strict 3dsmax check enabled: 1
0: INFO: Verifying installation of 3dsmax 2010 at C:\Program Files\Autodesk\3ds Max 2010
0: INFO: Version of core.dll: 12.1.9.216
0: INFO: Ensuring 3dsmax install is valid
0: INFO: Running 3dsmaxcmd workaround
0: INFO: 3dsmaxcmd.exe returned: P8/8/2010 23:37:23 PM; Error opening scene file: "C:\Program Files\Autodesk\3ds Max 2010"
0: INFO: 3dsmax start up file: C:\Users\System2\AppData\Local\Prime Focus\Deadline\slave\plugins\deadlineStartupMax2010.max
0: INFO: Using user profiles: 1
0: INFO: Using 3dsmax ini file: C:\Users\System2\AppData\Local\Autodesk\3dsmax\2010 - 64bit\enu\3dsmax.ini
0: INFO: Network log file: C:\Users\System2\AppData\Local\Autodesk\3dsmax\2010 - 64bit\enu\Network\Max.log
0: INFO: Plugin ini file: C:\Program Files\Autodesk\3ds Max 2010\plugin.ini
0: INFO: Including user profile plugin ini: C:\Users\System2\AppData\Local\Autodesk\3dsmax\2010 - 64bit\enu\Plugin.UserSettings.ini
0: INFO: Lightning connection plugin: C:\Users\System2\AppData\Local\Prime Focus\Deadline\slave\plugins\lightning64Max2010.dlx
0: INFO: 3dsmax socket connection port: 49294
0: INFO: Creating startup script: C:\Users\System2\AppData\Local\Temp\lightning_startup.ms
0: INFO: Copying C:\Users\System2\AppData\Local\Prime Focus\Deadline\slave\plugins\lightning64Max2010.dlx to C:\Users\System2\AppData\Local\Prime Focus\Deadline\temp\lightning\lightning.dlx
0: INFO: Copying dl.ini to C:\Users\System2\AppData\Local\Autodesk\3dsmax\2010 - 64bit\enu to workaround a problem with version 2010
0: INFO: If this fails, make sure that the necessary permissions are set on this folder to allow for this copy to take place
0: INFO: Starting monitored managed process 3dsmaxProcess
0: INFO: Any popup windows with titles matching the regular expression “.Brazil Console.” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “.MSP Acceleration.” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “.FumeFX:.” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “.FumeFX Dynamics:.” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “.Maxwell Translation Window.” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “.New updates are available - Craft Director Tools.” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “Hair Farm” will be ignored
0: INFO: Any popup windows with titles matching the regular expression “.VRay authorization.” will be handled by pressing “Cancel”
0: INFO: Any popup windows with titles matching the regular expression “.V-Ray warning.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.File Load: Units Mismatch.” will be handled by pressing “Adopt the File’s Unit Scale?;OK”
0: INFO: Any popup windows with titles matching the regular expression “.File Load: Gamma & LUT Settings Mismatch.” will be handled by pressing “Adopt the File’s Gamma and LUT Settings?;OK”
0: INFO: Any popup windows with titles matching the regular expression “.3ds Max.” will be handled by pressing “Yes”
0: INFO: Any popup windows with titles matching the regular expression “.Frame Rate Change.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.MAXScript Auto-load Script Error.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Render history settings.” will be handled by pressing “OK;No”
0: INFO: Any popup windows with titles matching the regular expression “.Warning - the software has encountered a problem.” will be handled by pressing “Don’t show me this error again;Continue”
0: INFO: Any popup windows with titles matching the regular expression “.Frantic Films FPS Watchdog.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Missing Dlls.” will be handled by pressing “Cancel”
0: INFO: Any popup windows with titles matching the regular expression “Brazil r/s Rio Warning” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “3D Studio MAX” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.New updates are available - Craft Director Tools.” will be handled by pressing “Cancel”
0: INFO: Any popup windows with titles matching the regular expression “.Pop-up Note.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Tablet Version Mismatch.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Tablet Driver.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Gather error.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Image I/O Error.” will be handled by pressing “Retry”
0: INFO: Any popup windows with titles matching the regular expression “.Important nPower Plug-in Messages.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.glu3D.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.glu3D Warning!.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Bitmap Filter Error.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Maxwell Plug-in Update Notification.” will be handled by pressing “Don’t notify me about this version automatically;Close”
0: INFO: Any popup windows with titles matching the regular expression “.RealFlow Plug-in Update Notification.” will be handled by pressing “Don’t notify me about this version automatically;Close”
0: INFO: Any popup windows with titles matching the regular expression “.Learning Movies.” will be handled by pressing “Show this dialog at startup;Close”
0: INFO: Any popup windows with titles matching the regular expression “.Obsolete File.” will be handled by pressing “Don’t display this message.;OK”
0: INFO: Any popup windows with titles matching the regular expression “.Error Loading.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.IO Error.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Error.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Loading of custom driver failed.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “Warning” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.Welcome To Vue 8 xStream!.” will be handled by pressing “Don’t show this dialog again;Close”
0: INFO: Any popup windows with titles matching the regular expression “.Vue 8 xStream.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.3ds Max Performance Driver.” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.* Autodesk Customer Involvement Program.*” will be handled by pressing “OK”
0: INFO: Any popup windows with titles matching the regular expression “.nPower Software Plugin Product Selection Dialog.” will be handled by pressing “Solids Bundle (Solids + Translators);OK”
0: INFO: Stdout Handling Enabled: False
0: INFO: Popup Handling Enabled: True
0: INFO: Using Process Tree: True
0: INFO: Hiding DOS Window: False
0: INFO: Creating New Console: False
0: INFO: Render Executable: “C:\Program Files\Autodesk\3ds Max 2010\3dsmax.exe”
0: INFO: Render Argument: -p “dl.ini” -q -s “C:\Users\System2\AppData\Local\Prime Focus\Deadline\slave\plugins\deadlineStartupMax2010.max”
0: INFO: Startup Directory: “C:\Program Files\Autodesk\3ds Max 2010”
0: INFO: Process Priority: BelowNormal
0: INFO: Process is now running
0: INFO: Waiting for connection from 3dsmax
---- August 08 2010 – 11:38 PM ----
0: STDOUT: ---------------------------
0: STDOUT: Havok - Build (0)
0: STDOUT: Base system initialized.
0: STDOUT: ----------------------------
0: STDOUT: ---------------------------
0: STDOUT: Havok - Build (0)
0: STDOUT: Base system initialized.
0: STDOUT: ----------------------------
0: STDOUT: ---------------------------
0: STDOUT: Havok - Build (0)
0: STDOUT: Base system initialized.
0: STDOUT: ----------------------------
0: STDOUT: ---------------------------
0: STDOUT: Havok - Build (0)
0: STDOUT: Base system initialized.
0: STDOUT: ----------------------------
0: STDOUT: ---------------------------
0: STDOUT: Havok - Build (0)
0: STDOUT: Base system initialized.
0: STDOUT: ----------------------------
0: STDOUT: ---------------------------
0: STDOUT: Havok - Build (0)
0: STDOUT: Base system initialized.
0: STDOUT: ----------------------------
0: STDOUT: ---------------------------
0: STDOUT: Havok - Build (0)
0: STDOUT: Base system initialized.
0: STDOUT: ----------------------------
0: WARNING: Monitored managed process 3dsmaxProcess is no longer running
Scheduler Thread - Render Thread 0 threw an error:
Scheduler Thread - An error occurred in StartJob(): 3dsmax startup: Error getting connection from 3dsmax: Monitored managed process “3dsmaxProcess” has exited or been terminated.
2010/08/08 23:37:58 DBG: Starting network

2010/08/08 23:37:58 ERR: Error loading *.max file

2010/08/08 23:37:58 DBG: Stop network

Have you recently installed this hotfix for 3dsmax 2010?
usa.autodesk.com/adsk/servlet/ps … ID=9241178

We’ve recently discovered that this patch breaks Deadline + 3dsmax 2010 support. If you can confirm that you have this patch installed, we can send you the appropriate patch, which another client has already confirmed to fix the problem.

Cheers,

  • Ryan

Hello Ryan.

Yes your right. I did install the Hotfix. Can you send me the patch please. Thank you.

Cheers,
Norm

Hi Norm,

Thanks for confirming. I’ve attached the patch here. It includes 2 updated XML files (one for Max 2009 and one for Max 2010). To install the patch:

  1. First, backup deadlineStartupMax2009.xml and deadlineStartupMax2010.xml in the 3dsmax plugin folder in the repository (\your\repository\plugins\3dsmax), just to be safe.

  2. Unzip the attached file to the same folder. Then submit a new 3dsmax 2010 job and let us know if it fixes the problem.

Cheers,

Hello Ryan

Thank you!! Its working I can render and most important I can partition with Krakatoa. Sweet.

Cheers,
Norm

Thanks for confirming! We’ve now uploaded this patch to the Uploads section of our forum:
viewforum.php?f=57

Cheers,

  • Ryan