Hi guys,
in the middle of production with multiple people submitting to Deadline it suddenly no longer accepts new jobs. Until now it’s been running all day every day for six months.
We receive this error message (attached).
We think think this is purely a mongoDB problem, as the repository is otherwise running. Existing jobs are rendering fine.
Anyone have any ideas?
Thanks in advance,
Mark
The forum doesn’t seem to like that jpeg. The text reads:
[code]Deadline Monitor 6.1 [v6.1.0.54665 R]
Submitting to Repository: \192.168.10.132\DeadlineRepository6
Submission Contains No Auxiliary Files.
Error: Failed to Save Tasks for Job with ID ‘53ecd017f1ecf825807e0104’ to the Database, see application log for details. (FranticX.Database.DocumentException)
at Deadline.StorageDB.MongoDB.MongoJobStorage.SaveJobTasks(Job job, TaskCollection tasks, SaveJobTasksMode mode, Boolean autoUpdateJob)
at Deadline.Controllers.DataController.SubmitJob(Job job, StringCollection2 auxiliarySubmissionFileNames, Boolean resetJobDefaults, TaskCollection taskCollectionOverride)
at Deadline.Submission.SubmissionUtils.SubmitNewJob(DataController dataController, IDictionary2 htInfo, IDictionary2 pluginInformation, StringCollection2 auxillarySubmissionFileNames)
at Deadline.Submission.SubmissionUtils.SubmitNewJob(DataController dataController, IDictionary`2 htInfo, StringCollection2 auxillarySubmissionFileNames)
at Deadline.Submission.SubmissionUtils.SubmitNewJob(DataController dataController, String[] args)
at Deadline.Submission.Submit.Perform(String[] args)[/code]
Hello,
This looks like the same issue, on the same repo as we saw in a ticket, I wanted to verify this was indeed resolved via setting up log rotation…
It is the same issue from the support ticket, yeah! Thanks Dwight, log rotation in mongoDB took care of it.
Mark