AWS Thinkbox Discussion Forums

DL 10.1.19.4 Houdini 18.5.633 Redshift3.0.57 - RenderPluginException -- PermissionError : [Errno 13]

Hi,

Some of our nodes have suddenly began to throw a permissions error relating to six.py -

Here is the error from the log

2021-10-27 12:42:37: Exception Details
2021-10-27 12:42:37: RenderPluginException – PermissionError : [Errno 13] Permission denied: ‘C:\Users\dan\AppData\Local\Thinkbox\Deadline10\pythonAPIs\SMzpAUoJQyLqYOKF7n6GUA==\six.py’
2021-10-27 12:42:37: RenderPluginException.Cause: JobError (2)
2021-10-27 12:42:37: RenderPluginException.Level: Major (1)
2021-10-27 12:42:37: RenderPluginException.HasSlaveLog: True
2021-10-27 12:42:37: RenderPluginException.SlaveLogFileName: C:\ProgramData\Thinkbox\Deadline10\logs\deadlineslave_renderthread_0-PROD4-0000.log
2021-10-27 12:42:37: Exception.TargetSite: Deadline.Slaves.Messaging.PluginResponseMemento d(Deadline.Net.DeadlineMessage, System.Threading.CancellationToken)
2021-10-27 12:42:37: Exception.Data: ( )
2021-10-27 12:42:37: Exception.Source: deadline
2021-10-27 12:42:37: Exception.HResult: -2146233088
2021-10-27 12:42:37: Exception.StackTrace:
2021-10-27 12:42:37: at Deadline.Plugins.SandboxedPlugin.d(DeadlineMessage bgi, CancellationToken bgj)
2021-10-27 12:42:37: at Deadline.Plugins.SandboxedPlugin.Initialize(Job job, CancellationToken cancellationToken)
2021-10-27 12:42:37: at Deadline.Slaves.SlaveRenderThread.e(String ajs, Job ajt, CancellationToken aju)
2021-10-27 12:42:37: at Deadline.Slaves.SlaveRenderThread.b(TaskLogWriter ajo, CancellationToken ajp)

Does anyone understand what the issue may be? Any help greatly appreciated!

D

The issue has been solved, all be it via the nuclear option!
After unistalling DL on the client, I also deleted the [user]\AppData\Local\Thinkbox folder. This doesnt get removed during uninstall.

Then a clean reinstall of the client has fixed each node that had the issue.

1 Like

Thanks Dan!
Had the exact same error and got it resolved by uninstalling and deleting all folders from appdata

Thanks; this worked for me too.

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