AWS Thinkbox Discussion Forums

Email Notification issue

Hi guys,

I was just setting up the Email Notification. When trying to send a test mail to myself i got the following error message:

Error occurred while trying to send email: System.FormatException - The specified string is not in the form required for an e-mail address.

my mail address is holger@celluloid-vfx.com so i don’t see how above error message relates to that.
This happened on Deadline 7.0.0.36 on Windows 7.

cheers,
Holger

Please ignore this. It was caused by a typo in the ‘Sender Account’ field.
It basically works now - but only when switching SSL off. When i try to use it with SSL switched on i get the following error message

Attempting to send test email... Error occurred while trying to send email: System.Security.Authentication.AuthenticationException - A call to SSPI failed, see inner exception. System.ComponentModel.Win32Exception - The message received was unexpected or badly formatted

Without activating SSL everything works fine. This is not a big deal right now but was wondering what the reason could be.

Strange that SSL isn’t working. Is the port number correct? Are you specifying a username and password to authenticate?

Cheers,
Ryan

Yes, i’m specifiying username and password. I’m using the default port 25 which is working fine in our mail clients (Mozilla Thunderbird).
I see one difference, though: the security option in Thunderbird is set to ‘STARTTLS’. Maybe that makes a difference?

cheers,
Holger

Hmm… based on what I’ve read about the SmtpClient class that we use for sending email, it should already be issuing the STARTTLS command:
msdn.microsoft.com/en-us/library … l(v=vs.110.aspx

What I’ve typically found though is that the port number needs to be changed when Use SSL is enabled (ie: port 465 is a common one).

hmm… tried that and a few other common SSL ports without any success. I guess i should ask our mail server admin about this. I will do so and report back.

cheers,
Holger

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