Error Arnold Render - Black Screen

conspiracao · August 26, 2024, 5:15pm

All renders made by this specific computer shows a completed render, but it’s a completely blank screen.

Windows 10
Intel Core i9 12900K
64GB DDR4
RTX 4070 Ti

2024-08-26 13:03:00: 0: STDOUT: 00:00:22 7373MB 2024-08-26 13:03:00: 0: STDOUT: 00:00:22 7373MB ERROR 2024-08-26 13:03:00: 0: STDOUT: 00:00:22 7426MB 2024-08-26 13:03:00: 0: STDOUT: 00:00:22 7426MB 2024-08-26 13:03:00: 0: STDOUT: 00:00:22 7426MB 2024-08-26 13:03:00: 0: STDOUT: 00:00:22 7426MB 2024-08-26 13:03:00: 0: STDOUT: 00:00:22 7426MB 2024-08-26 13:03:00: 0: STDOUT: 00:00:22 7426MB 2024-08-26 13:03:00: 0: STDOUT: 00:00:22 7426MB 2024-08-26 13:03:00: 0: STDOUT: 00:00:22 7426MB 2024-08-26 13:03:00: 0: STDOUT: 00:00:22 7426MB 2024-08-26 13:03:00: 0: STDOUT: 00:00:22 7426MB 2024-08-26 13:03:00: 0: STDOUT: 00:00:22 7426MB 2024-08-26 13:03:00: 0: STDOUT: 00:00:22 7426MB 2024-08-26 13:03:00: 0: STDOUT: 00:00:22 7426MB 2024-08-26 13:03:00: 0: STDOUT: 00:00:22 7426MB 2024-08-26 13:03:00: 0: STDOUT: 00:00:22 2024-08-26 13:03:00: 0: WARNING: Strict 2024-08-26 13:03:00: 0: STDOUT: Error: 2024-08-26 13:03:00: 0: WARNING: Strict 2024-08-26 13:03:00: 0: STDOUT: Warning: | [color_manager] using color manager defaultColorMgtGlobals of type “color_manager_ocio”
| [color_manager_ocio] could not read ‘<MAYA_RESOURCES>/OCIO-configs/Maya2022-default/config.ocio’ OCIO profile.
|
| rendering image at 1920 x 1080, 10 AA samples
| AA samples max 12
| AA adaptive threshold 0.015
| AA sample clamp
| diffuse samples 2 / depth 1
| specular samples 2 / depth 1
| transmission samples 2 / depth 16
| volume indirect
| total depth 10
| bssrdf samples 2
| light
| transparency depth 16
| Full scene init/update requested for final render pass
7426MB WARNING | Aborted by user: received abort signal
error checking off, ignoring the following error or warning:
line 1: RuntimeError: [mtoa] Failed batch render
error checking off, ignoring the following error or warning:
file: C:/Program Files/Autodesk/Maya2024/scripts/others/mayaBatchRenderProcedure.mel line 654: Renderer returned an error while rendering ‘rs_Crypto_Layer’, please verify the output image.

Can someone help us? If any information is needed, I’m glad to provide.

Derek_E_Zavada · August 26, 2024, 8:37pm

Can you send the full output log including one of the systems that works logs as well?

conspiracao · August 26, 2024, 9:57pm

Hi Derek,

Here are the 2 full output log. The computer named SRV-RAZOR could do the render with no errors, and the other, PCRS-804, finish the render, show as completed on Deadline Monitor, but no files are generated in the output folder.

JobsRender.zip (22.1 KB)

anthonygelatka · August 27, 2024, 7:19am

they’re rendering with different versions of Arnold

SRV-RAZOR
2024-08-26 18:46:19: 0: STDOUT: 00:00:00 1377MB | Arnold 7.3.3.1 [616229cb]
PCRS-804
2024-08-26 18:35:09: 0: STDOUT: 00:00:00 1456MB | Arnold 7.2.1.1 [ec8a2acc]

Derek_E_Zavada · August 27, 2024, 1:50pm

Yes, you are running two different versions of Arnold
RAZOR system
2024-08-26 18:35:12: 0: STDOUT: 00:00:03 1765MB | alembic_proc.dll: alembic uses Arnold 7.2.1.1
2024-08-26 18:35:12: 0: STDOUT: 00:00:03 1765MB | cryptomatte.dll: cryptomatte uses Arnold 7.2.1.1
2024-08-26 18:35:12: 0: STDOUT: 00:00:03 1765MB | cryptomatte.dll: cryptomatte_filter uses Arnold 7.2.1.1
2024-08-26 18:35:12: 0: STDOUT: 00:00:03 1765MB | cryptomatte.dll: cryptomatte_manifest_driver uses Arnold 7.2.1.1
2024-08-26 18:35:12: 0: STDOUT: 00:00:03 1765MB | [metadata] loading metadata file: C:\Program Files\Autodesk\Arnold\maya2024\bin…\plugins\cryptomatte.mtd
2024-08-26 18:35:12: 0: STDOUT: 00:00:03 1855MB | usd_proc.dll: usd uses Arnold 7.2.1.1
2024-08-26 18:35:12: 0: STDOUT: 00:00:03 1856MB | loaded 5 plugins from 3 lib(s) in 0:00.17

PCRS_804 system

2024-08-26 18:46:20: 0: STDOUT: 00:00:01 1686MB | alembic_proc.dll: alembic uses Arnold 7.3.3.1
2024-08-26 18:46:20: 0: STDOUT: 00:00:01 1686MB | cryptomatte.dll: cryptomatte uses Arnold 7.3.3.1
2024-08-26 18:46:20: 0: STDOUT: 00:00:01 1686MB | cryptomatte.dll: cryptomatte_filter uses Arnold 7.3.3.1
2024-08-26 18:46:20: 0: STDOUT: 00:00:01 1686MB | cryptomatte.dll: cryptomatte_manifest_driver uses Arnold 7.3.3.1
2024-08-26 18:46:20: 0: STDOUT: 00:00:01 1686MB | [metadata] loading metadata file: C:\Program Files\Autodesk\Arnold\maya2024\bin…\plugins\cryptomatte.mtd
2024-08-26 18:46:20: 0: STDOUT: 00:00:01 1734MB | usd_proc.dll: usd uses Arnold 7.3.3.1
2024-08-26 18:46:20: 0: STDOUT: 00:00:01 1734MB | loaded 5 plugins from 3 lib(s) in 0:00.09
2024-08-26 18:46:21: 0: STDOUT: 00:00:01 1764MB WARNING | arnold_bifrost.dll was compiled against non-compatible Arnold 7.2.0.0
2024-08-26 18:46:21: 0: STDOUT: 00:00:01 1764MB WARNING | arnold_bifrost.dll was compiled against non-compatible Arnold 7.2.0.0

conspiracao · August 27, 2024, 3:37pm

Hi everyone,

I’ve updated the MtoA and the graphics card, but the problem persists.

JobPCRS_804_2.zip (5.2 KB)

jarak · August 27, 2024, 10:53pm

I think a better test would be to downgrade MtoA on PCRS-804 to match the successful render node RAZOR.

for example:

MtoA 5.3.1.1 (Arnold 7.2.1.1)
bifrost (2.7.0.1 or whatever version you have on the “good” node).

and then fix the OCIO env var to point to a valid config.ocio file – the “black frame” render node is pointing to a missing/corrupt/incorrect path to maya ocio config file.

ERROR | [color_manager_ocio] could not read '<MAYA_RESOURCES>/OCIO-configs/Maya2022-default/config.ocio' OCIO profile

conspiracao · August 29, 2024, 5:53pm

Hi guys,

Thanks for the help. After downgrade MtoA to 5.3.1.1, the PCRS-804 was able to complete the render.