Error Message at startup

hello,
after installing the latest krakatoa-beta3 i got this error-message at start-up:
Clipboard02.jpg
and the strange thing is: another plugin is not any longer accessible in the plugin-Menue ( in my case “supervoxels” from remotion)
thanks in advance!

Try deleting that tbb.dll (and maybe malloc as well) in the C4Ds root folder, reinstall BETA 3 again?

it seems there is a conflict between these two plugins. both uses a tbb.dll ( see screenshot)

thats what I meant, maybe try to copy one to the root of Cinema 4D, and delete the other.

Don’t do that, they are obviously different versions of the DLL, and the error message shows that one of the plugins cannot use the other’s TBB.DLL.
I will log this and our developers will have to deal with it.

useruser, can you right-click each of the TBB.DLLs and look under the Details tab for the File Version? Krakatoa’s file appears to be the older one, v2.1.2008.605. Can you tell us what the SuperVoxels’ version number is?

hi bobo
it is version 4.12013.116
Clipboard04.jpg
tbb.rar (160 KB)

I think I have two solutions that should work. Can you test them to see if they work?

Solution 1:
Overwrite Krakatoa’s tbb.dll / tbbmalloc.dll (located in [c4droot]\plugins\Krakatoa) with supervoxels’ newer TBB 4.1 dlls that you have found.

Details:
-Krakatoa ships with TBB 2.1
-This other plugin you are using is using TBB 4.1
-Krakatoa should be able to also use TBB 4.1 since TBB tries to be backwards compatible.

Solution 2:
Change the order of plugin loads, and ensure that supervoxels loads first. I’m not sure how that would work in C4D.

We are also working on a solution internally.

hi conrad,
solution1 works . no errormessage at startup and supervoxels-plugin is working again.
so both plugins are using now the same tbb.dll 4.1
thank you

Thanks for testing that! I’m glad it worked for you.

thats what I meant by suggesting to overwrite one of the tbb dlls with the other one;)