Error submitting job in 3ds max 2009

Hello everyone

I’m giving Deadline a chance, I find it very interesting. However, when I want to submit a job in 3ds max, I get two errors when looking for network root:

  • 1004 - Failed to get Repository Root from Deadline Command
  • 1010 - Could not load Repository Root from Deadline Command
    I guess it is a simple problem since I haven’t found anything about it neither in the documentation nor on this forum. I assume it has something to do with folder paths but I’m no maxscript specialist so I can’t get it working. What am I forgetting about?
    I’ve configured repository and one slave as it is said in the documentation. Monitor shows that slave is connected and awaiting for a job so everything seems to be ok.
    My repository and slave are NOT on C: drive. Can this be a problem?

Thanks for any help:)

Best regards

A couple of things to check:

  1. Did you install the Deadline client software on your workstation?
  2. If you did install the client software, was Max running during the installation? The installer adds the Deadline bin folder to the PATH environment variable, and if max was running during the install, it needs to be restarted so that it can recognize the change.

If the client has been installed, and max has been restarted, then it may be possible that the installer failed to add Deadline to the PATH. To fix this, first make sure that max isn’t running, then open a command prompt and change the directory to the Deadline bin folder (ie: C:\program files\frantic films\deadline\bin), then run the following command:

deadlinecommand.exe -UpdatePathVariable

Now try opening max and submitting the job again.

Cheers,

  • Ryan

Indeed, Max was running while installing. I used your advice and now it runs great! It’s time for some heavy testing now :smiling_imp:

Thank you for your help :smiley: