Fail on render whit 3ds max 2019


#1

Hi people, have some farms here working fine but 2 or 3 farms have this error log

=======================================================

Error

=======================================================

Error: 3dsmax startup: Error getting connection from 3dsmax: Monitored managed process "3dsmaxProcess" has exited or been terminated.

2019/05/08 19:00:04 DBG: [04400] [08308] Starting network

2019/05/08 19:00:04 INF: [04400] [08308] Application started with secure mode state ‘OFF’

2019/05/08 19:00:04 INF: [04400] [08308] Product version: 3ds Max 2019 (21.0.0.845)

2019/05/08 19:00:04 INF: [04400] [08308] Data collection and use is ‘ON’. Change your participation anytime in the Help menu of 3ds Max.

2019/05/08 19:00:04 ERR: [04400] [08308] An unexpected exception has occurred in the network renderer and it is terminating.

2019/05/08 19:00:04 DBG: [04400] [08308] Starting network

2019/05/08 19:00:04 INF: [04400] [08308] Application started with secure mode state ‘OFF’

2019/05/08 19:00:04 INF: [04400] [08308] Product version: 3ds Max 2019 (21.0.0.845)

2019/05/08 19:00:04 INF: [04400] [08308] Data collection and use is ‘ON’. Change your participation anytime in the Help menu of 3ds Max.

2019/05/08 19:00:04 ERR: [04400] [08308] An unexpected exception has occurred in the network renderer and it is terminating.

em Deadline.Plugins.PluginWrapper.StartJob(String& outMessage, AbortLevel& abortLevel)

=======================================================

Type

=======================================================

RenderPluginException

=======================================================

Stack Trace

=======================================================

em Deadline.Plugins.SandboxedPlugin.SendMessageToSandbox(DeadlineMessage messageToSend)

em Deadline.Plugins.SandboxedPlugin.StartJob(Job job)

em Deadline.Slaves.SlaveRenderThread.RenderCurrentTask(TaskLogWriter tlw)

=======================================================

Log

=======================================================

2019-05-08 18:59:59: 0: Loading Job’s Plugin timeout is Disabled

2019-05-08 19:00:01: 0: Executing plugin command of type ‘Sync Files for Job’

2019-05-08 19:00:01: 0: Synchronization time for job files: 531.231 ms

2019-05-08 19:00:02: 0: Synchronizing Plugin 3dsmax from \server\deadline10\plugins\3dsmax took: 0 seconds

2019-05-08 19:00:02: 0: Done executing plugin command of type ‘Sync Files for Job’

2019-05-08 19:00:02: 0: Executing plugin command of type ‘Initialize Plugin’

2019-05-08 19:00:03: 0: INFO: Executing plugin script ‘C:\Users\renderfarm06\AppData\Local\Thinkbox\Deadline10\slave\renderfarm06\plugins\5cd345ca76d14531e44a9850\3dsmax.py’

2019-05-08 19:00:03: 0: INFO: 3dsmax Plugin Initializing…

2019-05-08 19:00:03: 0: INFO: Slave Running as Service: False

2019-05-08 19:00:03: 0: INFO: Creating local Max Startup directory…

2019-05-08 19:00:03: 0: INFO: Max Startup upgrade detected

2019-05-08 19:00:03: 0: INFO: Copying updated files…

2019-05-08 19:00:03: 0: INFO: Copying ‘deadlineStartupMax2019.max’…

2019-05-08 19:00:03: 0: INFO: Copying ‘deadlineStartupMax2019.xml’…

2019-05-08 19:00:03: 0: INFO: Copying ‘lightning64Max2019.dlx’…

2019-05-08 19:00:03: 0: INFO: Max startup files update completed!

2019-05-08 19:00:03: 0: INFO: About: 3dsmax Plugin for Deadline

2019-05-08 19:00:03: 0: INFO: Render Job As User disabled, running as current user ‘renderfarm06’

2019-05-08 19:00:03: 0: INFO: The job’s environment will be merged with the current environment before rendering

2019-05-08 19:00:03: 0: Done executing plugin command of type ‘Initialize Plugin’

2019-05-08 19:00:03: 0: Start Job timeout is disabled.

2019-05-08 19:00:03: 0: Task timeout is disabled.

2019-05-08 19:00:03: 0: Loaded job: S015_Anima (5cd345ca76d14531e44a9850)

2019-05-08 19:00:03: 0: Skipping R: because it is already mapped

2019-05-08 19:00:03: 0: Skipping B: because it is already mapped

2019-05-08 19:00:03: 0: Skipping K: because it is already mapped

2019-05-08 19:00:03: 0: Skipping Z: because it is already mapped

2019-05-08 19:00:03: 0: Skipping T: because it is already mapped

2019-05-08 19:00:03: 0: Skipping L: because it is already mapped

2019-05-08 19:00:03: 0: Executing plugin command of type ‘Start Job’

2019-05-08 19:00:03: 0: INFO: Start Job called - starting up 3dsmax plugin

2019-05-08 19:00:03: 0: INFO: Rendering with 3ds Max Version: 2019

2019-05-08 19:00:03: 0: INFO: Not forcing a build of 3ds Max because version 2014 and later is 64 bit only

2019-05-08 19:00:03: 0: INFO: Rendering with executable: C:\Program Files\Autodesk\3ds Max 2019\3dsmax.exe

2019-05-08 19:00:03: 0: INFO: Slave 3ds Max Version: 21.0.0.845

2019-05-08 19:00:03: 0: INFO: Slave 3ds Max Description: 3ds Max 2019 base install

2019-05-08 19:00:03: 0: INFO: Submitted from 3ds Max Version: 21.0.0.845

2019-05-08 19:00:03: 0: INFO: Submitted from 3ds Max Description: 3ds Max 2019 base install

2019-05-08 19:00:03: 0: INFO: Submitted using Renderer Name: CoronaRenderer:CoronaRenderer

2019-05-08 19:00:03: 0: INFO: Submitted using Renderer Class Id: #(1655201228L, 1379677700L)

2019-05-08 19:00:03: 0: INFO: Checking registry for 3ds Max language code

2019-05-08 19:00:03: 0: INFO: Language code string: ENU

2019-05-08 19:00:03: 0: INFO: Language sub directory: en-US

2019-05-08 19:00:03: 0: INFO: Fail on existing 3dsmax process: 0

2019-05-08 19:00:03: 0: INFO: Run render sanity check timeout: 60 seconds

2019-05-08 19:00:03: 0: INFO: Load 3dsmax timeout: 1000 seconds

2019-05-08 19:00:03: 0: INFO: Start 3dsmax job timeout: 1000 seconds

2019-05-08 19:00:03: 0: INFO: Execute customize.ms script timeout: 1000 seconds

2019-05-08 19:00:03: 0: INFO: Progress update timeout: 8000 seconds

2019-05-08 19:00:03: 0: INFO: Progress update timeout disabled: False

2019-05-08 19:00:03: 0: INFO: Slave mode enabled: True

2019-05-08 19:00:03: 0: INFO: Silent mode enabled: False

2019-05-08 19:00:03: 0: INFO: Secure mode enabled: False

2019-05-08 19:00:03: 0: INFO: Local rendering enabled: True

2019-05-08 19:00:03: 0: INFO: 3dsmax start up file: C:\Users\renderfarm06\AppData\Local\Thinkbox\Deadline10\slave\renderfarm06\jobsData\5cd345ca76d14531e44a9850\maxStartup\0\deadlineStartupMax2019.max

2019-05-08 19:00:03: 0: INFO: Using user profiles: 1

2019-05-08 19:00:03: 0: INFO: 3dsmax user profile path: C:\Users\renderfarm06\AppData\Local\Autodesk\3dsMax\2019 - 64bit\ENU

2019-05-08 19:00:03: 0: INFO: 3dsmax plugcfg directory: C:\Users\renderfarm06\AppData\Local\Autodesk\3dsMax\2019 - 64bit\ENU\en-US\plugcfg

2019-05-08 19:00:03: 0: INFO: 3dsmax network directory: C:\Users\renderfarm06\AppData\Local\Autodesk\3dsMax\2019 - 64bit\ENU\Network

2019-05-08 19:00:03: 0: INFO: 3dsmax usermacros directory: C:\Users\renderfarm06\AppData\Local\Autodesk\3dsMax\2019 - 64bit\ENU\usermacros

2019-05-08 19:00:03: 0: INFO: Scripts Startup Directory: C:\Users\renderfarm06\AppData\Local\Autodesk\3dsMax\2019 - 64bit\ENU\scripts\startup

2019-05-08 19:00:03: 0: INFO: Kill ADSK WSCommCntr*.exe process: False

2019-05-08 19:00:03: 0: INFO: Workspace Directory: C:\Users\renderfarm06\AppData\Local\Autodesk\3dsMax\2019 - 64bit\ENU\en-US\UI\Workspaces

2019-05-08 19:00:03: 0: INFO: Workspace ini file: C:\Users\renderfarm06\AppData\Local\Autodesk\3dsMax\2019 - 64bit\ENU\en-US\UI\Workspaces\Workspace1.se.ini [Scene Explorer] set to [Visible=False]

2019-05-08 19:00:03: 0: INFO: 3dsmax data path: C:\Users\renderfarm06\AppData\Local\Autodesk\3dsMax\2019 - 64bit\ENU

2019-05-08 19:00:03: 0: INFO: 3dsmax ini file: C:\Users\renderfarm06\AppData\Local\Autodesk\3dsMax\2019 - 64bit\ENU\3dsmax.ini

2019-05-08 19:00:03: 0: INFO: Network log file: C:\Users\renderfarm06\AppData\Local\Autodesk\3dsMax\2019 - 64bit\ENU\Network\Max.log

2019-05-08 19:00:03: 0: INFO: Creating output directories if necessary…

2019-05-08 19:00:03: 0: INFO: Plugin ini file: C:\Program Files\Autodesk\3ds Max 2019\en-US\plugin.ini

2019-05-08 19:00:03: 0: INFO: Including user profile plugin ini: C:\Users\renderfarm06\AppData\Local\Autodesk\3dsMax\2019 - 64bit\ENU\Plugin.UserSettings.ini

2019-05-08 19:00:03: 0: INFO: Lightning connection plugin: C:\Users\renderfarm06\AppData\Local\Thinkbox\Deadline10\slave\renderfarm06\jobsData\5cd345ca76d14531e44a9850\maxStartup\0\lightning64Max2019.dlx

2019-05-08 19:00:03: 0: INFO: Temp folder: C:\Users\renderfarm06\AppData\Local\Thinkbox\Deadline10\slave\renderfarm06\jobsData\5cd345ca76d14531e44a9850\0_tempnJz6I0

2019-05-08 19:00:03: 0: INFO: 3dsmax socket connection port: 57037

2019-05-08 19:00:03: 0: INFO: Setting up startup environment

2019-05-08 19:00:03: 0: INFO: Setting NW_ROOT_PATH to ‘C:\Users\renderfarm06\AppData\Local\Thinkbox\Deadline10\slave\renderfarm06\jobsData\5cd345ca76d14531e44a9850\0_tempnJz6I0’ for this session

2019-05-08 19:00:03: 0: INFO: Copying C:\Users\renderfarm06\AppData\Local\Thinkbox\Deadline10\slave\renderfarm06\jobsData\5cd345ca76d14531e44a9850\maxStartup\0\lightning64Max2019.dlx to C:\Users\renderfarm06\AppData\Local\Thinkbox\Deadline10\slave\renderfarm06\jobsData\5cd345ca76d14531e44a9850\0_tempnJz6I0\lightning\lightning.dlx

2019-05-08 19:00:03: 0: INFO: Created temporary plugin ini file: C:\Users\RENDER~1\AppData\Local\Temp\dl_684038139669.ini

2019-05-08 19:00:03: 0: INFO: Temporary plugin ini contains:

2019-05-08 19:00:03: 0: [Include]

2019-05-08 19:00:03: 0: Original=C:\Program Files\Autodesk\3ds Max 2019\en-US\plugin.ini

2019-05-08 19:00:03: 0: UserProfile=C:\Users\renderfarm06\AppData\Local\Autodesk\3dsMax\2019 - 64bit\ENU\Plugin.UserSettings.ini

2019-05-08 19:00:03: 0: Deadline Lightning=C:\Users\renderfarm06\AppData\Local\Temp\lightningplugin_684038139669.ini

2019-05-08 19:00:03: 0: INFO: Starting monitored managed process 3dsmaxProcess

2019-05-08 19:00:03: 0: INFO: Stdout Redirection Enabled: True

2019-05-08 19:00:03: 0: INFO: Stdout Handling Enabled: True

2019-05-08 19:00:03: 0: INFO: Popup Handling Enabled: True

2019-05-08 19:00:03: 0: INFO: QT Popup Handling Enabled: True

2019-05-08 19:00:03: 0: INFO: WindowsForms10.Window.8.app.* Popup Handling Enabled: True

2019-05-08 19:00:03: 0: INFO: Using Process Tree: True

2019-05-08 19:00:03: 0: INFO: Hiding DOS Window: True

2019-05-08 19:00:03: 0: INFO: Creating New Console: False

2019-05-08 19:00:03: 0: INFO: Running as user: renderfarm06

2019-05-08 19:00:03: 0: INFO: Executable: "C:\Program Files\Autodesk\3ds Max 2019\3dsmax.exe"

2019-05-08 19:00:03: 0: INFO: Argument: -p "C:\Users\RENDER~1\AppData\Local\Temp\dl_684038139669.ini" -q -s "C:\Users\renderfarm06\AppData\Local\Thinkbox\Deadline10\slave\renderfarm06\jobsData\5cd345ca76d14531e44a9850\maxStartup\0\deadlineStartupMax2019.max"

2019-05-08 19:00:03: 0: INFO: Full Command: "C:\Program Files\Autodesk\3ds Max 2019\3dsmax.exe" -p "C:\Users\RENDER~1\AppData\Local\Temp\dl_684038139669.ini" -q -s "C:\Users\renderfarm06\AppData\Local\Thinkbox\Deadline10\slave\renderfarm06\jobsData\5cd345ca76d14531e44a9850\maxStartup\0\deadlineStartupMax2019.max"

2019-05-08 19:00:03: 0: INFO: Startup Directory: "C:\Program Files\Autodesk\3ds Max 2019"

2019-05-08 19:00:03: 0: INFO: Process Priority: BelowNormal

2019-05-08 19:00:03: 0: INFO: Process Affinity: default

2019-05-08 19:00:03: 0: INFO: Process is now running

2019-05-08 19:00:03: 0: INFO: Waiting for connection from 3dsmax

2019-05-08 19:00:05: 0: STDOUT: Unhandled Exception: System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

2019-05-08 19:00:05: 0: STDOUT: at wWinMainCRTStartup()

2019-05-08 19:00:05: 0: WARNING: Monitored managed process 3dsmaxProcess is no longer running

2019-05-08 19:00:05: 0: Done executing plugin command of type ‘Start Job’

help me please :disappointed_relieved:, tried some solutions but nothing worked.