AWS Thinkbox Discussion Forums

few machines deadline fails to run

Deprecated Deadline 8 Bug Reports
#1

We get this exception on them:

Launcher Thread - Launcher thread initializing...
Launcher Thread - Launcher thread listening on port 17080
Exception on Startup: An Unexpected Error Occurred:FranticX.Scripting.PythonNetException: ImportError : DLL load failed:
 The specified procedure could not be found.
   at FranticX.Scripting.PythonNetScriptEngine.a(Exception A_0)
   at FranticX.Scripting.PythonNetScriptEngine.ExecuteFile(String scriptFile, String moduleName, Boolean optimizeCode)
   at Deadline.Scripting.DeadlineScriptManager.CreateModuleFromFile(String scriptFilePath, String moduleName)
   at a.a(String[] A_0)
   
Deadline Launcher will now exit.

Right after startup. Same for slave etc

#2

Even reinstalling didn’t help. But if i uninstalled deadline7, and 8, then cleared all leftovers, then the programdata & users folders, then reinstalled, its good now. Not sure what might have caused it.

We do have a few machines like this, so if you have anything i could test, tell me!

#3

Were those machines on an older beta version? At some point I re-jiggered where we kept our native Python modules that rely on Qt (on Windows), due to DLL-load issues. If you have this issue on other machines, you can try deleting ‘bin/Lib/site-packages/NativeThinkboxUI.pyd’ and ‘bin/Lib/site-packages/NodeView.pyd’. The *.pyd’s are now in the PyQt5 folder, where they can find/load the Qt DLLs properly.

Note that the NativeThinkboxUI.py and NodeView.py scripts should be left in site-packages, since they act as a thin loader for the ‘actual’ location of the libraries; this was so I didn’t have to change all the namespaces :slight_smile:

#4

That does the trick, thanks! I noticed that the slave also has qt dlls in the bin\ root (also from an older build). Would you clear those up too?

#5

Those can go, yeah. Short of explicitly loading the DLLs from a script, they shouldn’t be getting loaded to cause issues so it wouldn’t hurt to leave them there, but might as well keep it clean :slight_smile:

Basically everything that’s in the PyQt5 folder on windows should no longer be in the root bin folder (this includes NativeThinkboxUIC++.dll, NodeViewC++.dll, and a couple of Qt dependencies)

#6

OK, so I’m having the same issue on several render machines. None of them had the beta installed. I submitted a support email about it yesterday. But I saw this thread so I thought I’d give it a try. Unfortunately I don’t have those files in that location. Are there any other reasons for not being able to launch anything?

Thanks

#7

BTW, I’ve also tried a complete uninstall and reinstall of Deadline 7 & 8 on these machines but I could not get Deadline 8 to launch.

#8

After the uninstall, i went into these folders and cleared out all remnants:

c:\Program Files\Thinkbox\Deadline8
c:\ProgramData\Thinkbox\Deadline8
c:\Users<username>\AppData\Local\Thinkbox\Deadline8\

Then did the reinstall. Did you try that?

#9

Yep, I scrubbed them clean. It’s weird because the machines it doesn’t work on are random. I can’t find any pattern that would point to why it works for one machine and not the other.

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