Hi, I have installed the latest Deadline 10.4.2.3. I have setup the Ftrack Event in the repository with API details.
When using the Ftrack Picker test window and the pipeline tools Ftrack section inside the DCC apps I can initially connect to Ftrack. When selecting a Project from the list, I am greeted with:
“FtrackAPI Version: 2.4.2 Exception: An error occurred while attempting to collect Task Names from Ftrack. See Ftrack log windows for more details”
The log below just gives an ‘Error :(’ and vanishes.
I have spoke with the Ftrack guys and they have said it isn’t something they can look at/fix and I should ask the Deadline people. With Deadline being end of life, I am not sure I will get much help. Hoping someone has come across this and has a workaround.
Ftrack connect is up to date, although not sure that has any bearing on this issue.
Thank you for your time.