Hi,
We’ve been noticing a bug on our slaves where render nodes will just hang and the error detection doesn’t work. I’ve attached a screenshot and the error log. This job stayed on the farm for around 4 hours without requeueing; the other frames were all detected as normal.
- version of deadline: 6.1.0.52823
- operating system: windows
- rendering app: 3ds max
- launch a job that errors out (in this case, i believe the error relates to a corrupted max file)
Thanks for the help!
slave_log.txt (34.8 KB)
Hi,
Yesterday some additional code was added to the 3dsmax plugin which should handle this situation in the future. The source of the error for your particular job is VRay & GI, which in turn causes 3dsMax application to de-stabilise and crash:
2013/10/10 16:58:22 ERR: [V-Ray] UNHANDLED EXCEPTION: Rendering region (416,384)-(448,416) Last marker is at ./src/globillummap.cpp, line 1532: GlobalIllumMap::buildLightMap() {1}
Would it be possible for you to submit to us a support ticket with the error’ing Max file so we can confirm it works for you? You could also submit your error message to Chaos Group together with your Max file in case this is a VRay bug that should be fixed for the future 
Alright, let me see what I can get.
Thanks!
