hanging on 'starting up'

[LaszloSebo]

This is with a ‘sandboxing off’ instance of the slave. The machine is stuck in ‘Starting up’ for 8+ hours (despite timeouts).

The process tree:

last lines of log:

2016-05-20 02:22:03:  PYTHON: Overriding config path to: \\s2.scanlinevfxla.com\exchange\software\
2016-05-20 02:22:03:  0: INFO: Running max farmHealth cleanup
2016-05-20 02:22:03:  PYTHON: scl.max.farmHealth.doCleanup called for max2015
2016-05-20 02:22:03:  PYTHON: scl.max.farmHealth.deleteTempScripts called for max2015
2016-05-20 02:22:03:  PYTHON: Could not list contents of /home/scanlinevfx/AppData/Local/Autodesk/3dsMax/2015 - 64bit/ENU/usermacros
2016-05-20 02:22:03:  0: INFO: Scanline 3ds Max config file: \\s2.scanlinevfxla.com\exchange\software\managed\SoftwareConfiguration\Max2015\ConfigurationSettings\FlowlineDevRelease_LatestVray_Prestart_Max2015_64Bit_Farm.bat

That batch file initializes the max plugin config. It does not run max.

[LaszloSebo]

We are starting 3dsmaxcmd to test whether it can run with the new config, and it seems like its hanging on that. So that mystery 3dsmaxcmd.exe is something we are doing.

The question only is why deadline doesnt timeout and kill the process

[jgaudet]

Which step of the plugin load are you guys running that batch file? I know 8.0 currently doesn’t have a timeout that affects the Initialize Plugin step, just StartJob and RenderTask, I think. The timeout for InitializePlugin will be in 8.1

[LaszloSebo]

This is run as part of the JobPreLoad.py execution

[LaszloSebo]

To work around this issue, we have turned off sandboxing and also removed that 3dsmaxcmd execution from our code.

But we hope we could reenable sandboxing soon…