AWS Thinkbox Discussion Forums

job files disappear?

Hi

Weird job, rendered 5 frames, but one popped a bunch of errors like:

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An error occurred while synchronizing the job’s auxiliary files: can not find source file: \inferno2\deadline\repository6\jobs\5263592df8f91308f0008d78\TST_000_0000_v0002_lse_test_im.max (System.IO.FileNotFoundException)

And indeed, the whole job folder is gone… how is that possible? 5 frames rendered just fine!

This could be related to that other bug where housecleaning would remove the files for a job that is in the process of being submitted. This should be all taken care of in beta 8, so you’ll have to let us know if this continues to be a problem after upgrading.

Cheers,

  • Ryan

I think this is still happening

Had 2 jobs today with this issue

Talking to one of the artists, he mentioned this happened to him a couple of times already. Today i found 2 cases (one happened to me).

Could housecleaning still delete empty folders? The folder is made, but the files arent in it yet, so it gets removed?

I couldn’t reproduce this here with beta 9. I used break points on the submission process, and at no point during the submission was the auxiliary folder for the new job vulnerable to the housecleaning process. This is because the auxiliary folder is created after the job is added to the database, but before the job is marked as done being submitted. The housecleaning code checks for both of these things, and only removes auxiliary folders if the job is not present in the database at all. Also note that the housecleaning code first gets the list of the auxiliary folders, adn then the list of the jobs in the database, so even if the job is submitted between these steps, it shouldn’t matter.

When the purging happens, it is written to the pulse log, so maybe you could scan that or post it to see if Pulse did purge that job’s auxiliary folder at some point.

Next time it happens, ill scan the logs

Happened again:

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Error

An error occurred while synchronizing the job’s auxiliary files: can not find source file: \inferno2.scanlinevfxla.com\deadline\repository6\jobs\527c18344433b118e85f934b\SQU_039_8030_v0045_jsa_BGBty_i.max (System.IO.FileNotFoundException)

Found no mention of this job ID in the pulse log… So im guessing its not the cleanup.

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