We are porting database from old server to new server. Before porting, submission of job worked fine. But after porting database, job is only getting submitted. I get job id, but after that it gets queued never completed. Any insight please. Are their any considerations when porting database.
Hello @Nishith_Singhai
If the Workers suddenly stop picking the jobs up I would do the following:
- If it is urgent, create a ticket with the word URGENT: at the front if the time is outside of our hotline operational hours else reach out on +1-866-419-028 from 9am – 5pm CST. we will be very happy to help you.
- So if the jobs are not dequeued by Worker: first thing to check is if the Worker is allowed to render the job:
- Right click the job in question> find render candidates> if there are Workers in able to render list then we need to check the Worker logs
- Worker logs can be streamed from the Monitor but if you are looking for verbose information you will need to look at the local application logs found here: The application logs sit here: Logs — Deadline 10.2.1.0 documentation (deadlineslave.log), check if the Worker is idling or has the job but throwing any exceptions.
- You can also enable verbose Worker logs: To enable verbose logging of Deadline application configure it from Deadline Monitor> Tools> Configure Repo Options> Application Data (left pane)> check option for verbose logging (bottom right pane)> restart the