While trying to debug this problem I found a bug in the installer that prevents the 2013 plugin from being added to plugin.ini unless Max 2012 is present. Whoops. That is why it wasn’t automatically adding the Max 2013 plugin.ini entry. As you discovered, you can work around this by manually adding the entry.
I’m not sure why the Max 2010 build would be acting up. I’ll look into that for you. You said it was reporting:
That could mean that tbb.dll is not in the 3ds Max root directory (I thought it was installed as part of Max, but I might be hallucinating). Can you tell me if you found it there?
MaxKrakatoa.dlr failed to initalize, error code 126, module not found
i have to note, this is the “new” max 2010, or the latest version recently downloaded from autodesk, i also installed service pack 2, but still get the error
any tips you have to help me troubleshoot this problem?
just wondering
i checked on mz other computer with oler krakatoa build, there its under program files x86 thinkbox krakatoa 3dsmax 2010 and then x64 folder
in the new build on my main workstation krakatoa is still not working with 2010, just wondering about the folder structure has that changed or might that be the mistake why its not running?
there is also no tbb.dll and tbbmalloc.dll in the folder like there is with the other computer older krakatoa build
there is a tbb.dll file in the max 2010 root folder,
Try copying the tbbmalloc.dll from the Krakatoa install into the Root folder of Max and see if that fixes the problem.
The directory structure changes plays no role in this case.
That DLL is optional, and we had thought we were not using the features that required it but Paul found some code buried in Krakatoa that was causing that dependency. We’ve removed the offending bits from the next build which will remove the tbbmalloc.dll requirement.
