license - disk volume serial number

Deadline
1

Hi guys,



Does your license system test for the disk volume serial number? we’ve had a HDD melt-down and we cannot start the deadline license through LMTools (v. 11.4)

Do we need to re-submit our server details and get a new license?



Regards,



Josh.




2

Hi Josh,



The license system is based on the machine’s MAC address. If you’re

moving the license server to a new machine with a different MAC address,

then you will need a new license. Just email use the license server

details (hostname, IP address, MAC address), and we can send you a new

license.



Cheers,

3

Hi Ryan!

hmmm that’s what i had though.



same machine, new hard disk. We have LMtools working ok with Max, but no joy with deadline.



curious! < :



J.

4

That is strange. One of best ways I find for debugging flexlm issues is

to try and start the license server using the “quick and dirty” method

explained here (watch for wrapping in the link):

http://www.franticfilms.com/software/support/deadline/licensing.php#Manually_Starting_the_FLEXlm_License_Manager_Using_The_Quick_And_Dirty_Method



If the license server can’t start up for whatever reason, an error

message should be printed to stdout that you can post for us to take a

look at.



Cheers,

5

ah - ok that seem to have got us going.



Also, I’ve installed ie6 for BB, and this seems to have improved things. Any relation?



Josh.


6

I wouldn’t think that would make a difference… but I could be wrong… :slight_smile:



Anyways, glad to hear you’re up and running again!



Cheers,

  • Ryan