On the Workstation I then started Max and assigned Krakatoa as active render.
It came up with the license file setup and I choose Floating license server.
When I wrote the server name in the text field and pressed enter it returned “The License Server returned a networking error.”
Then I followed the instructions given in the trouple shooting. http://software.primefocusworld.com/software/support/krakatoa/troubleshooting.php
The only thing that finally got rid of the “The License Server returned a networking error.” was when I downloaded the registry zip files and manually entered the name of our License server in the 64bit registry file. and executed it.
I can see in the windows registry that the value is correct and it reads “@cs02” in the Fratic_License_File (cs02 being our license server)
So now it should work, but it doesn’t.
Í start up max, assign Krakatoa, it starts up, I set up standard pFlow in the editor (scene) and press render. It now renders with watermarks.
When I open preferences in Krakatoa and pressed acquire License, nothing happens.
Are there any specific Port that needs to be opend that might be obstructed by a Firewall or somthing simular?
You can use the “View Log…” button on the “Config Services” tab of LMTOOLs in order to see which ports need to be opened through your firewall. Please notice that the Windows built-in firewall can cause these sort of problems. For example, my server log has these lines:
License file(s): C:\Program Files (x86)\Prime Focus\Krakatoa\etc\Win32\frantic_license.lic
9:19:08 (lmgrd) lmgrd tcp-port 27000
9:19:08 (lmgrd) Starting vendor daemons ...
9:19:08 (lmgrd) Started frantic (pid 6600)
9:19:08 (frantic) FLEXnet Licensing version v11.4.0.0 build 31341
9:19:08 (frantic) Server started on GODEL for: krakatoa-max
9:19:08 (frantic) krakatoa-max-render
9:19:08 (lmgrd) frantic using TCP-port 3567
So I should enable communication over port 27000 for the machine’s external facing firewall.
You might try specifying the TCP port of the license server in the registry setting so that instead of @cs02 you get 27000@cs02. The license file can be modified in order to manually choose a TCP port by adding the port number to the right of your MAC address on the SERVER line of the license file.
I have copied what the log says, I see that it also uses port 27000, but the other stuff (besides the default notice in the top) dosen’t seem to match what your log files is saying.
Can you see if this log text is ok?
That log seems to indicate that there is a rogue lmgrd.exe running the frantic vendor daemon already. Basically, one of the older attempts at a license server failed to shut down correctly.
You can resolve this by restarting (if that is feasible for your workplace) or by using Task Manager to kill the rogue process. I prefer the tool “Process Explorer” since it will easily show you which lmgrd.exe has spawned the frantic.exe as a sub-process.
