Max 2013 update3 + Deadline error

Hi!
Today I had install of Max 2013 update3 and upgrade Deadline from 5.1 to 5.2.
After job submitting and starting Slave, I’ve got an error

[code]=======================================================
Error Message

There was an error running the 3dsmax command line renderer, C:\Program Files\Autodesk\3ds Max Design 2013\3dsmaxcmd.exe
This may be caused by an incorrect install of 3dsmax.
Contact Deadline support with the following information from its command line output:
‘’

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Slave Log

0: Task timeout is disabled.
0: Loaded job: swatch_03 (999_083_999_7ede6bef)
0: INFO: StartJob: initializing script plugin 3dsmax
0: INFO: About: 3dsmax Plugin for Deadline
0: INFO: Start Job called - starting up 3dsmax plugin
0: INFO: Rendering with 3dsmax Design version: 2013
0: INFO: Build of 3dsmax to force: 64bit
0: INFO: Rendering with executable: C:\Program Files\Autodesk\3ds Max Design 2013\3dsmax.exe
0: INFO: Checking registry for 3dsmax language code
0: WARNING: Language code could not be found in registry. Defaulting to ENU (English)
0: WARNING: Language sub directory could not be found in registy. Defaulting to en-US (English)
0: INFO: Language code string: ENU
0: INFO: Language sub directory: en-US
0: INFO: Fail on existing 3dsmax process: 0
0: INFO: Load 3dsmax timeout: 1000 seconds
0: INFO: Start job timeout: 1000 seconds
0: INFO: Progress update timeout: 8000 seconds
0: INFO: Progress update timout disabled: 0
0: INFO: Slave mode enabled: 1
0: INFO: Silent mode enabled: 0
0: INFO: Local rendering enabled: 1
0: INFO: Strict 3dsmax check enabled: 1
0: INFO: Verifying installation of 3dsmax 2013 at C:\Program Files\Autodesk\3ds Max Design 2013
0: INFO: Version of core.dll: 15.3.72.0
0: INFO: Ensuring 3dsmax install is valid
0: INFO: Running 3dsmaxcmd workaround

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Error Type

FailRenderException

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Error Stack Trace

в Deadline.Plugins.ScriptPlugin.FailRender(String message)
в CallSite.Target(Closure , CallSite , CodeContext , Object , Object )
в System.Dynamic.UpdateDelegates.UpdateAndExecute3[T0,T1,T2,TRet](CallSite site, T0 arg0, T1 arg1, T2 arg2)
в Hack3dsmaxCommand$22(Closure , PythonFunction , Object )
в IronPython.Compiler.PythonCallTargets.OriginalCallTarget1(PythonFunction function, Object arg0)
в IronPython.Runtime.PythonFunction.FunctionCaller1.Call1(CallSite site, CodeContext context, Object func, T0 arg0) в CallSite.Target(Closure , CallSite , CodeContext , Object ) в System.Dynamic.UpdateDelegates.UpdateAndExecute2[T0,T1,TRet](CallSite site, T0 arg0, T1 arg1) в Initialize$19(Closure , PythonFunction , Object ) в IronPython.Compiler.PythonCallTargets.OriginalCallTarget1(PythonFunction function, Object arg0) в IronPython.Runtime.PythonFunction.FunctionCaller1.Call1(CallSite site, CodeContext context, Object func, T0 arg0)
в CallSite.Target(Closure , CallSite , CodeContext , Object )
в System.Dynamic.UpdateDelegates.UpdateAndExecute2[T0,T1,TRet](CallSite site, T0 arg0, T1 arg1)
в StartJob$17(Closure , PythonFunction , Object )
в IronPython.Compiler.PythonCallTargets.OriginalCallTarget1(PythonFunction function, Object arg0)
в IronPython.Runtime.PythonFunction.FunctionCaller`1.Call1(CallSite site, CodeContext context, Object func, T0 arg0)
в CallSite.Target(Closure , CallSite , CodeContext , Object )
в IronPython.NewTypes.Deadline.Plugins.DeadlinePlugin_1$1.StartJob()
в Deadline.Plugins.ScriptPlugin.StartJob(Job job)
[/code]
Whats wrong with it? :confused:

Regards,
Serge

Is backburner installed on this machine? If not, try installing it from the max 2013 installer, or if it is installed, try reinstalling it. Something is preventing 3dsmaxcmd.exe from running properly, and a bad backburner installation can cause this.

Also, I have personally seen a case where having IPv6 enabled on a machine prevented 3dsmaxcmd.exe and backburner from running properly. Switching off IPv6 on the machine fixed the problem.

Cheers,

  • Ryan

Great! You have solved two problems at once. :slight_smile:
Before your reply I start installing Backburner (as a temporary replacement of Deadline) and have an error when Manager starting on.
Now Deadline is working good and Backburner also starting without a problem.

Thanks a lot!

Regards,
Serge