Hi,
Just trying a sandbox install of Deadline6 with Max 2014
I set up a scene with a teapot with Vray and submitted it.
It never manages to render a frame. Here is the tail end of the error log.
Any ideas?
R
0: STDOUT: - 11:22:58.655 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 11:22:58.655 INFO: Retrieved a list of types, processing
0: STDOUT: - 11:22:58.655 INFO: End discovering pluggable types in assembly
0: STDOUT: - 11:22:58.655 INFO: End loading assembly
0: STDOUT: - 11:22:58.655 INFO: Begin loading assembly 'C:\Program Files\Autodesk\3ds Max 2014\bin\assemblies\Sunlight.dll- 11:22:58.655 INFO: Begin loading assembly file
0: STDOUT: - 11:22:58.655 INFO: End loading assembly file
0: STDOUT: - 11:22:58.655 INFO: Begin discovering pluggable types in assembly
0: STDOUT: - 11:22:58.655 INFO: Retrieved a list of types, processing
0: STDOUT: - 11:22:58.655 INFO: End discovering pluggable types in assembly
0: STDOUT: - 11:22:58.655 INFO: End loading assembly
0: STDOUT: - 11:22:58.655 INFO: End loading assemblies
0: STDOUT: - 11:22:58.655 INFO: Begin registering loaded plugins
0: STDOUT: - 11:22:58.796 INFO: End registering loaded plugins
0: STDOUT: ERR: Unable to open C:\Program Files\Autodesk\3ds Max 2014\lan\ENG\nrres_ENG.dat: The system cannot find the path specified. (0x3).
0: STDOUT: DBG: Looking for plugins in C:\Program Files\Autodesk\3ds Max 2014\*.task.
0: STDOUT: DBG: Looking for Adapters in C:\Program Files\Autodesk\3ds Max 2014\*.adp.exe.
0: STDOUT: DBG: <AdapterInfo>
0: STDOUT: DBG: <Name>Autodesk 3ds Max 2014 (64-bit)</Name>
0: STDOUT: DBG: <Version>300</Version>
0: STDOUT: DBG: <Description>Autodesk 3ds Max 2014 (64-bit) Renderer Adapter</Description>
0: STDOUT: DBG: </AdapterInfo>
0: STDOUT: DBG: C:\Program Files\Autodesk\3ds Max 2014\maxadapter.adp.exe id xml: <AdapterInfo>
0: STDOUT: <Name>Autodesk 3ds Max 2014 (64-bit)</Name>
0: STDOUT: <Version>300</Version>
0: STDOUT: <Description>Autodesk 3ds Max 2014 (64-bit) Renderer Adapter</Description>
0: STDOUT: </AdapterInfo>
0: STDOUT: DBG: Looking for Adapters in C:\Program Files\Autodesk\3ds Max 2014\Adapters\*.
0: WARNING: Monitored managed process 3dsmaxProcess is no longer running
Just as a followup.
That \lan\ folder is missing on my max install.
I used the multi-languge install.
The only similar file I can find is nrres.dat in my maxroot.
Can you post the full error report? That part of the log is just backburner debug logging, so it may or may not be relevant.
Also, can you check if you’re upgraded to the latest backburner version on your render machines?
Thanks!
Sorry about that.
Here is the full log.
R
[code]=======================================================
Error in StartJob: 3dsmax startup: Error getting connection from 3dsmax: Monitored managed process “3dsmaxProcess” has exited or been terminated. See the Max log below for more information:
at Deadline.Plugins.ScriptPlugin.StartJob(Job job, String& outMessage, AbortLevel& abortLevel)
=======================================================
RenderPluginException
=======================================================
at Deadline.Plugins.Plugin.StartJob(Job job)
=======================================================
0: Task timeout is disabled.
=======================================================
Date: 04/23/2013 11:24:15
Thanks! This part of the error is typically due to a backburner version mismatch. Installing the latest backburner usually fixes this.
2013/04/23 11:23:07 DBG: [03064] [04552] in Init. nrGetIface() failed
2013/04/23 11:23:07 DBG: [03064] [04552] Error initializing System Path Manager
2013/04/23 11:23:07 DBG: [03064] [04552] in NetWorkerPreLoad. Init() failed
2013/04/23 11:23:07 DBG: [03064] [04552] NetRenderPreLoad failedI’m going to install a fresh 2014 install to see if I can reproduce. I’m also uninstalling backburner first to confirm that it gets installed along with Max 2014.
By any chance did you install the Entertainment suite? I only ask because I found this:forums.autodesk.com/t5/Installat … -p/3873330
Cheers,
Just an update. I tested with a clean 3dsmax 2014 install (as well as a fresh backburner 2014 install), and it worked fine. So it would appear to be an issue with the backburner install on your end. Maybe try uinstalling it and reinstalling it from the 3dsmax 2014 installer to see if that helps.
Cheers,
Thanks Ryan,
We installed from a network deployment and the guy who made it left out BB. We had presumed that because we had deadline, we didn’t need BB.
Sorted!
R
Great! In RC2, we’ll be adding some max log checking in this case to detect this specific error, and throw the appropriate “install or upgrade backburner” error to make it more clear what the problem is.
Cheers,
mobius
July 10, 2013, 3:05pm
#9
we have the same problem here because we also didn’t install BB with the deployment, does that mean we need install BB?
Yes. Backburner installs the necessary tools required for network rendering, so it needs to be installed to render with Deadline.