Max + V-Ray: Some tiles render black

Deadline
1

Hi Everyone

We’ve been having a problem with some of our tiles rendering black having been submitted to the network through deadline. We are currently using 3D Studio Max 2018 but have had this problem with 2016 as well. The issue is not tied to one machine and the problem seems to be intermitent. Most of the time they render and stitch just fine. More recently we’ve had tiles that have been mixed up, so a light select element being used in a RGB tile stitched image?
we’ve resubmitted the black tiles and they then seem to render fine, is this an issue anybody else knows about? what could be causing it?

we are on windows 7 using the latest version of Vray with 5 workstation specialists render nodes

2

Make sure 'Restart Renderer between Frames" is on in your submission settings… fixes most bugs.

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i guess that makes sense. Especially because i think it mainly happens on memory intensive files and if the memory is still unloading the finished render tile then trying to render then next tile would be a strain on the system.

Thank you for the reply. We will try that and see if we get better results