AWS Thinkbox Discussion Forums

Media encoder set-up

Hi,
i’m trying to set up Media encoder on our farm but I can’t find much documentation about it.
I managed to install on the test worker Media Encoder with its license but when I try to submit a job i get AMEServer OFFLINE error.

Can someone please share some tips on how to configure AME on the worker?

Thanks!

M.

2021-04-05 10:51:05: 0: Loading Job’s Plugin timeout is Disabled
2021-04-05 10:51:05: 0: SandboxedPlugin: Render Job As User disabled, running as current user ‘xxxxxxxxx’
2021-04-05 10:51:07: 0: nogui was not added to the CommandLineParser.
2021-04-05 10:51:07: 0: Executing plugin command of type ‘Initialize Plugin’
2021-04-05 10:51:07: 0: INFO: Executing plugin script ‘C:\ProgramData\Thinkbox\Deadline10\workers\xx-RENDER-02\plugins\606acf781c72d73e204d8417\MediaEncoder.py’
2021-04-05 10:51:07: 0: INFO: Media Encoder Plugin Initializing…
2021-04-05 10:51:07: 0: INFO: About: Adobe Media Encoder Plugin for Deadline
2021-04-05 10:51:07: 0: INFO: The job’s environment will be merged with the current environment before rendering
2021-04-05 10:51:07: 0: Done executing plugin command of type ‘Initialize Plugin’
2021-04-05 10:51:07: 0: Start Job timeout is disabled.
2021-04-05 10:51:07: 0: Task timeout is disabled.
2021-04-05 10:51:07: 0: Loaded job: mediaEncoder_v02 [renderTest_v01_masterLayer.0001.png] (606acf781c72d73e204d8417)
2021-04-05 10:51:07: 0: Executing plugin command of type ‘Start Job’
2021-04-05 10:51:07: 0: DEBUG: S3BackedCache Client is not installed.
2021-04-05 10:51:07: 0: INFO: Executing global asset transfer preload script ‘C:\ProgramData\Thinkbox\Deadline10\workers\xx-RENDER-02\plugins\606acf781c72d73e204d8417\GlobalAssetTransferPreLoad.py’
2021-04-05 10:51:07: 0: INFO: Looking for legacy (pre-10.0.26) AWS Portal File Transfer…
2021-04-05 10:51:07: 0: INFO: Looking for legacy (pre-10.0.26) File Transfer controller in C:/Program Files/Thinkbox/S3BackedCache/bin/task.py…
2021-04-05 10:51:07: 0: INFO: Could not find legacy (pre-10.0.26) AWS Portal File Transfer.
2021-04-05 10:51:07: 0: INFO: Legacy (pre-10.0.26) AWS Portal File Transfer is not installed on the system.
2021-04-05 10:51:07: 0: INFO: Media Encoder Exe Name: Adobe Media Encoder CC 2018.0
2021-04-05 10:51:07: 0: INFO: Existing Adobe Media Encoder Process: Fail On Existing Process
2021-04-05 10:51:07: 0: INFO: Auto Shutdown Adobe Media Encoder: True
2021-04-05 10:51:07: 0: INFO: Checking for an existing AME Web Service at 192.168.1.134:8080…
2021-04-05 10:51:09: 0: INFO: Unable to connect to an existing AME Web Service at 192.168.1.134:8080.
2021-04-05 10:51:09: 0: INFO: Starting AME Web Service…
2021-04-05 10:51:09: 0: INFO: Looking for hostname/ip and port override in config ini file: C:\Program Files\Adobe\Adobe Media Encoder 2021\ame_webservice_config.ini
2021-04-05 10:51:09: 0: INFO: Executable: C:\Program Files\Adobe\Adobe Media Encoder 2021\ame_webservice_console.exe
2021-04-05 10:51:09: 0: INFO: Host: 127.0.0.1
2021-04-05 10:51:09: 0: INFO: Port: 8080
2021-04-05 10:51:09: 0: INFO: Starting monitored managed process Media Encoder Web Service
2021-04-05 10:51:09: 0: INFO: Media Encoder Web Service starting…
2021-04-05 10:51:09: 0: INFO: Stdout Redirection Enabled: True
2021-04-05 10:51:09: 0: INFO: Stdout Handling Enabled: True
2021-04-05 10:51:09: 0: INFO: Popup Handling Enabled: True
2021-04-05 10:51:09: 0: INFO: QT Popup Handling Enabled: False
2021-04-05 10:51:09: 0: INFO: WindowsForms10.Window.8.app.* Popup Handling Enabled: False
2021-04-05 10:51:09: 0: INFO: Using Process Tree: True
2021-04-05 10:51:09: 0: INFO: Hiding DOS Window: True
2021-04-05 10:51:09: 0: INFO: Creating New Console: False
2021-04-05 10:51:09: 0: INFO: Running as user: xxxxxxxxx
2021-04-05 10:51:09: 0: INFO: Executable: “C:\Program Files\Adobe\Adobe Media Encoder 2021\ame_webservice_console.exe”
2021-04-05 10:51:09: 0: INFO: Argument:
2021-04-05 10:51:09: 0: INFO: Full Command: “C:\Program Files\Adobe\Adobe Media Encoder 2021\ame_webservice_console.exe”
2021-04-05 10:51:09: 0: INFO: Startup Directory: “C:\Program Files\Adobe\Adobe Media Encoder 2021”
2021-04-05 10:51:09: 0: INFO: Process Priority: BelowNormal
2021-04-05 10:51:09: 0: INFO: Process Affinity: default
2021-04-05 10:51:09: 0: INFO: Process is now running
2021-04-05 10:52:12: 0: STDOUT: Launching web services. Use --help for options.
2021-04-05 10:52:12: 0: STDOUT: Starting HTTP service on ip 127.0.0.1, port 8080
2021-04-05 10:52:12: 0: STDOUT: History will be retained for the most recent 100 jobs.
2021-04-05 10:52:12: 0: STDOUT: Creating AMEServer
2021-04-05 10:52:12: 0: STDOUT: AMEServer OFFLINE!

Found this thread that says it might be a problem with AME 2021

Edit: yeah we’re seeing the same problem

1 Like
Privacy | Site terms | Cookie preferences