AWS Thinkbox Discussion Forums

monitor crash

My overnight open monitors usually disappear by the mornings. Not sure if its always the same issue, but here is an event viewer log:

Log Name: Application
Source: Application Error
Date: 1/22/2014 1:05:23 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: vcpro1014.scanlinevfxla.local
Description:
Faulting application name: deadlinemonitor.exe, version: 6.1.0.54584, time stamp: 0x52dfdd34
Faulting module name: ntdll.dll, version: 6.1.7600.16695, time stamp: 0x4cc7b325
Exception code: 0xc0000374
Fault offset: 0x00000000000c6ab2
Faulting process id: 0x20f0
Faulting application start time: 0x01cf17b389e5d06a
Faulting application path: C:\Program Files\Thinkbox\Deadline6\bin\deadlinemonitor.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: e853663e-83a8-11e3-b6a9-005056c00008
Event Xml:



1000
2
100
0x80000000000000

104291
Application
vcpro1014.scanlinevfxla.local



deadlinemonitor.exe
6.1.0.54584
52dfdd34
ntdll.dll
6.1.7600.16695
4cc7b325
c0000374
00000000000c6ab2
20f0
01cf17b389e5d06a
C:\Program Files\Thinkbox\Deadline6\bin\deadlinemonitor.exe
C:\Windows\SYSTEM32\ntdll.dll
e853663e-83a8-11e3-b6a9-005056c00008

No info in the monitor log

Hey Laszlo,

In another thread (the one where you reported the slow monitor startup), I had asked you to try reinstalling the Deadline client. Just curious if that’s something you’ve tried yet. I wonder if maybe a bad auto-upgrade has left the client in an unstable state.

We haven’t seen a Monitor crash here when leaving it running for a while, so it’s interesting that it happens so reliable for you.

We’ll start leaving monitors open here though over the weekend to see if it’s still running come Monday.

Cheers,
Ryan

Ill be doing a clean reinstall next week (rolling out rc3 this weekend, so im getting randomly auto updated to different versions right now depending on which repo i connect to) and see if it changes the situation

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