New User With Problems

Deadline
1

Good day . just today we get licence key . And now i have problems with 3dmax. (it’s first that i try )



Log from Slave :



Exception Details

RenderPluginException – 3dsmax startup: Error getting connection from 3dsmax: 3dsmax startup: Deadline/3dsmax startup error: lightningMax*.dlx does not appear to have loaded on 3dsmax startup, check that it is the right version and installed to the right place.

RenderPluginException.Cause: JobError (2)

Exception.TargetSite: Void StartJob(System.String[])

Exception.Source: DeadlinePluginLoader

Exception.StackTrace:

at Deadline.Plugins.PluginLoader.StartJob(String[] auxiliaryFilenames)

at Deadline.Plugins.Plugin.StartJob(String jobUniqueName, String[] auxiliaryFileNames)

at Deadline.Slaves.SlaveRenderThread.RenderCurrentTask()<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<



Thanks.


2

Hi Vigen,



Go to our downloads page and look for the “Important Notice for 3ds Max

users when installing Deadline® 2.7” section:

http://www.franticfilms.com/software/products/deadline/download/



9 times out of 10, installing the Microsoft Visual C++ 2005

Redistributable fixes the exact problem you’re having. Give it a try and

let us know if you continue to have problems.



Cheers,

3

Ok>

4

The instructions are in the same section on the downloads page. Simply

run the appropriate installer (one is for x86, the other for x64) on

your slave machines. If you have both 3ds Max 9 32 bit and 64 bit on the

same machine, you should run both installers.



Cheers,

5

ok now it’s working. Will i have same problems with another software.

And now new question :slight_smile:

Why ready files are 0 bytes. In folred \renderserver\DeadlineRepository\jobs\00a_050_o_145890ab\Completed

i can found all frames , but with 0 bytes size. Wat can be problem Thanks.

6

Hi Vigen,



You shouldn’t have this problem with any other software. It’s a 3dsmax

specific problem.



For your output, Deadline saves the rendered images to the location you

specified in the 3dsmax Render Options, so make sure you pick a path

that is network accessible so that all your slaves can find the output

path. The files in the job directory in the repository are just index

files that help Deadline keep track of the job’s tasks. :slight_smile:



Cheers,

7

OK . My first step is to put project to render. Form Monitor with help of Submit 3dmax to Deadline i get project , also i put range of frames. but i can not found function to select format of frams , jpg, or tga. also when it done i can’t found files. in completed folder all files are 0 bytes.

Thanks

8

ooo ok. sorry. We test alot software and it looks like this one is very good.

9

No worries! :slight_smile:



It sounds like you’ve got everything sorted out with regards to the

output, but if you have anymore questions or problems, let us know!



Cheers,

10

ok thanks. you can delete this topick :slight_smile: