Noob Help please

Hello Guys.

i’ve just finished installing this great software, configuring the repository and 3dmax locations.
Seems like the slave cant render.
In 3Dmax i can Lunch the SMTD without problems and i also can send the job to the manager but the slave gives me the following error…

I will apreciate ur help
Thanks guys

Error Message
An error occurred in StartJob(): GetConfigEntry: Script accessed non-existent config key RenderExecutable2011 (Deadline.Plugins.RenderPluginException)

Slave Log
RenderThread.RenderCurrentTask()

<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
Constructor: 3dsmax
0: Task timeout is disabled.
0: Loaded job: test (000_077_999_00e9cedb)
0: INFO: StartJob: initializing script plugin 3dsmax
0: INFO: About: 3dsmax Plugin for Deadline
0: INFO: Start Job called - starting up 3dsmax plugin
0: INFO: Rendering with 3dsmax version: 2011
0: INFO: Build of 3dsmax to force: 64bit
Scheduler Thread - Render Thread 0 threw an error:
Scheduler Thread - An error occurred in StartJob(): GetConfigEntry: Script accessed non-existent config key RenderExecutable2011 (Deadline.Plugins.RenderPluginException)

Exception Details

RenderPluginException – An error occurred in StartJob(): GetConfigEntry: Script accessed non-existent config key RenderExecutable2011 (Deadline.Plugins.RenderPluginException)

RenderPluginException.Cause: JobError (2)

Exception.Data: ( )

Exception.TargetSite: Void StartJob(Deadline.Jobs.Job)

Exception.Source: deadline

Exception.StackTrace:

en Deadline.Plugins.ScriptPlugin.StartJob(Job job)

en Deadline.Plugins.Plugin.StartJob(Job job)

en Deadline.Slaves.SlaveRenderThread.RenderCurrentTask()

<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
---- February 15 2011 – 01:34 PM ----
Scheduler Thread - Plugin loaded in 0.04 seconds.
Constructor: 3dsmax
0: Task timeout is disabled.
0: Loaded job: test (000_077_001_135a71d9)
0: INFO: StartJob: initializing script plugin 3dsmax
0: INFO: About: 3dsmax Plugin for Deadline
0: INFO: Start Job called - starting up 3dsmax plugin
0: INFO: Rendering with 3dsmax version: 2011
0: INFO: Build of 3dsmax to force: 64bit
Scheduler Thread - Render Thread 0 threw an error:
Scheduler Thread - An error occurred in StartJob(): GetConfigEntry: Script accessed non-existent config key RenderExecutable2011 (Deadline.Plugins.RenderPluginException)

Error Type
RenderPluginException

Error Stack Trace
en Deadline.Plugins.ScriptPlugin.StartJob(Job job)
en Deadline.Plugins.Plugin.StartJob(Job job)
en Deadline.Slaves.SlaveRenderThread.RenderCurrentTask()

Hi there,

Which version of Deadline did you install? 3dsmax 2011 support was added in Deadline 4.0, so you should only be getting this error if you have Deadline 3.1 SP1 or earlier installed. If possible, I would recommend installing the latest version (Deadline 4.1 SP1) for both the Client and Repository. If you already have the latest version installed, then I guess will have to investigate further, because you shouldn’t be getting this error if that is the case. :slight_smile:

Cheers,

  • Ryan

ups… im running deadline 3.1

i should update it then…

Thanks Russell for ur earlie response…