Problem installing Deadline 9 submitter after having Deadline 10 installed on workstation


#1

Do you know why we might be getting an error on the Deadline Client Bin Directory page of the Maya submitter installer?

It is looking for C:\Program Files\Thinkbox\Deadline9\bin which is in that location but it keeps saying there was an error running deadlinecommand.exe from that location…(although it exists)

I have tried uninstalling and deleting all Deadline 10 and 9 folders and reinstalling but i keep getting the error. There is just one workstation that has had 10 installed on it for testing but 9 will not go back on. Thanks.


#2

Check the environment variable is not still set to Deadline 10, should be DEADLINE_PATH


#3

found the problem. had set a user env variable to point to deadline 10 which was overriding the system env var :frowning: