Pulse Crashing

[Nick_Weeden]

Hi,

Deadline version: 6.0.0.51561

We’re having a problem at the moment with Pulse crashing, this can be really problematic as we’re using power management to control the slaves so when it crashes we have a tendency to lose the farm until I notice it’s gone! From the logs it looks like it’s because an Event plugin is crashing or is that just coincidental? I’ve noticed that a failed event plugin can sometimes crash the Monitor as well. Any idea why this might happen? I’ve included the last few lines of the two log files directly before the crashes.

2013-08-07 12:57:19: Purging repository statistics that are older than Apr 09/13 12:57:19
2013-08-07 12:57:20: Cleaning up orphaned tasks
2013-08-07 12:58:19: Purging obsolete slaves
2013-08-07 12:58:20: Events plugin ‘post_approval_event’ could not be loaded from the repository because: Error executing event plugin script “S:\Deadline_6_Repository\events\post_approval_event\post_approval_event.py”: Python Exception: ImportError : No module named submit_aftereffects (Python.Runtime.PythonException)
2013-08-07 12:58:20: Type: <type ‘exceptions.ImportError’>
2013-08-07 12:58:20: Value: No module named submit_aftereffects
2013-08-07 12:58:20: Stack Trace:
2013-08-07 12:58:20: [’ File “none”, line 20, in \n’]
2013-08-07 12:58:20: (Deadline.Events.DeadlineEventPluginException)
2013-08-07 12:58:20: Cleaning up orphaned tasks

2013-08-17 13:47:31: Purging repository temp files
2013-08-17 13:47:31: Purging obsolete slaves
2013-08-17 13:47:32: Events plugin ‘post_approval_event’ could not be loaded from the repository because: Error executing event plugin script “S:\Deadline_6_Repository\events\post_approval_event\post_approval_event.py”: Python Exception: ImportError : No module named django.utils (Python.Runtime.PythonException)
2013-08-17 13:47:32: Type: <type ‘exceptions.ImportError’>
2013-08-17 13:47:32: Value: No module named django.utils
2013-08-17 13:47:32: Stack Trace:
2013-08-17 13:47:32: [’ File “none”, line 12, in \n’, ’ File “\\192.168.0.204\system\Codebase\PipelineTools\src\sl_codebase\deadline\submit_draft.py”, line 21, in \n from sl_codebase.deadline.deadline_submission import DeadlineSubmission\n’, ’ File “\\192.168.0.204\system\Codebase\PipelineTools\src\sl_codebase\deadline\deadline_submission.py”, line 23, in \n from django.utils import simplejson\n’]
2013-08-17 13:47:32: (Deadline.Events.DeadlineEventPluginException)
2013-08-17 13:47:32: Cleaning up orphaned tasks

Also is there any way to be alerted to Pulse crashing? Or to reboot it automatically if it crashes?

Cheers

Nick

[rrussell]

We have had reports of Pulse crashing due to Python, and this is a top priority for us in 6.1 (we’re actually looking into this right now). Hopefully we can address this quickly, and get a 6.1 beta upload that fixes the problem soon. We’ll keep you posted.

Cheers,

• Ryan