Quicktime AE debug

Deadline
1

Hi there,

I am attempting to render out a QT via a AE submission. The job completes however there is no file generated.

Here is the log;

=======================================================
Log

2015-09-10 10:13:34: BEGIN - REND070\render
2015-09-10 10:13:34: 0: Start Job timeout is disabled.
2015-09-10 10:13:34: 0: Task timeout is disabled.
2015-09-10 10:13:34: 0: Loaded job: s4-5.aep - track4-5_cropped (55f0af120ef2dd0420bf9637)
2015-09-10 10:13:34: 0: INFO: Executing plugin script C:\Users\render\AppData\Local\Thinkbox\Deadline7\slave\REND070\plugins\55f0af120ef2dd0420bf9637\AfterEffects.py
2015-09-10 10:13:34: 0: INFO: Fail on Existing After Effects process: 0
2015-09-10 10:13:34: 0: INFO: About: After Effects Plugin for Deadline
2015-09-10 10:13:34: 0: INFO: The job’s environment will be merged with the current environment before rendering
2015-09-10 10:13:34: 0: Plugin rendering frame(s): 0-15419
2015-09-10 10:13:36: 0: INFO: Stdout Redirection Enabled: True
2015-09-10 10:13:36: 0: INFO: Stdout Handling Enabled: True
2015-09-10 10:13:36: 0: INFO: Popup Handling Enabled: True
2015-09-10 10:13:36: 0: INFO: QT Popup Handling Enabled: False
2015-09-10 10:13:36: 0: INFO: WindowsForms10.Window.8.app.* Popup Handling Enabled: False
2015-09-10 10:13:36: 0: INFO: Using Process Tree: True
2015-09-10 10:13:36: 0: INFO: Hiding DOS Window: True
2015-09-10 10:13:36: 0: INFO: Creating New Console: False
2015-09-10 10:13:36: 0: INFO: Running as user: render
2015-09-10 10:13:36: 0: INFO: Executable: “C:\Program Files\Adobe\Adobe After Effects CC 2014\Support Files\aerender.exe”
2015-09-10 10:13:36: 0: INFO: Rendering to network drive
2015-09-10 10:13:36: 0: INFO: Continuing on missing footage
2015-09-10 10:13:36: 0: INFO: Ignoring missing effect reference errors
2015-09-10 10:13:36: 0: INFO: Ignoring missing layer dependency errors
2015-09-10 10:13:36: 0: INFO: Argument: -project “C:\Users\render\AppData\Local\Thinkbox\Deadline7\slave\REND070\jobsData\55f0af120ef2dd0420bf9637\s4-5.aep” -comp “track4-5_cropped” -s 0 -e 15419 -output “\squid\jobs\Les_Mills\Sprint_A\04_production\04_ragga_bomb\render\previews\test2.mov” -continueOnMissingFootage
2015-09-10 10:13:36: 0: INFO: Startup Directory: “C:\Program Files\Adobe\Adobe After Effects CC 2014\Support Files”
2015-09-10 10:13:36: 0: INFO: Process Priority: BelowNormal
2015-09-10 10:13:36: 0: INFO: Process Affinity: default
2015-09-10 10:13:36: 0: INFO: Process is now running
2015-09-10 10:13:36: 0: STDOUT: Using DXGI: Device: "NVIDIA GeForce 210 " has dedicated video RAM (MB): 978
2015-09-10 10:13:38: 0: STDOUT: 2015-09-10 10:13:37 : INFO Environment: Scale factor from PP is 1.000000
2015-09-10 10:13:38: 0: STDOUT: 2015-09-10 10:13:37 : INFO Environment: m_scaleFactor is 1.000000
2015-09-10 10:13:38: 0: STDOUT: aerender version 13.2x49
2015-09-10 10:13:38: 0: STDOUT: WARNING:After Effects warning: Skip Existing Files is available only with ONE output module of type Sequence.
2015-09-10 10:13:38: 0: STDOUT: PROGRESS: Total Time Elapsed:
2015-09-10 10:13:40: 0: INFO: Process exit code: 0

=======================================================
Details

Date: 09/10/2015 10:12:13
Frames: 0-15419
Job Submit Date: 09/10/2015 10:12:03
Job User: thomas
Average RAM Usage: 0 (0%)
Peak RAM Usage: 0 (0%)
Average CPU Usage: 0%
Peak CPU Usage: 0%
Used CPU Clocks: 0
Total CPU Clocks: 0

How would I go about debugging this?

Regards,
Marty

2

Hello Marty,

Wow, ok, so that doesn’t look like it did much, but the skip existing frame line makes me wonder if this was the issue. Can you verify that setting is turned off, or that the output is not preexisting? Thanks

3

Hi D,

The setting is greyed out when it isn’t a image sequence so it is unable to be selected also the output is not pre-existing.

Marty

4

Hello Marty,

Can I ask you to run the following command on the sane node, and as the same system user that runs the slave on the machine, so we can see what happens to the render outside of Deadline?

“C:\Program Files\Adobe\Adobe After Effects CC 2014\Support Files\aerender.exe” -project “C:\Users\render\AppData\Local\Thinkbox\Deadline7\slave\REND070\jobsData\55f0af120ef2dd0420bf9637\s4-5.aep” -comp “track4-5_cropped” -s 0 -e 15419 -output “\squid\jobs\Les_Mills\Sprint_A\04_production\04_ragga_bomb\render\previews\test2.mov” -continueOnMissingFootage

Thanks.

5

Sure here is the output, looks the same as Deadline with quick render and no file

C:\Users\render>“C:\Program Files\Adobe\Adobe After Effects CC 2014\Support File
s\aerender.exe” -project “C:\Users\render\AppData\Local\Thinkbox\Deadline7\slave
\REND070\jobsData\55f0af120ef2dd0420bf9637\s4-5.aep” -comp “track4-5_cropped” -s
0 -e 15419 -output “\squid\jobs\Les_Mills\Sprint_A\04_production\04_ragga_bomb
\render\previews\test2.mov” -continueOnMissingFootage

aerender version 13.2x49
Using DXGI: Device: "NVIDIA GeForce 210 " has dedicated video RAM (MB): 978
2015-09-14 10:47:47 : INFO Environment: Scale factor from PP is 1.000000
2015-09-14 10:47:47 : INFO Environment: m_scaleFactor is 1.000000
WARNING:After Effects warning: ∟Skip Existing Files↔ is available only with ONE
output module of type ∟Sequence↔.
PROGRESS: Total Time Elapsed:

6

Hello,

So the fact the same thing happens inside and outside of Deadline tells me it’s not something specific to Deadline, but something wither with AE or the scene. Can you contact Adobe and see if they can pinpoint the issue?

7

Ok cool tracked it down, so for the future, here is the the issue we had and the fix.

In the render queue under Render Settings we were using a customized template.
When we changed it from the template to ‘Best Settings’ the render went through fine. Likely you can copy the customized template to the rendernodes and it will render fine, however I haven’t investigated that at this stage.

Attached is a pic for context.
render_settings.jpg

8

Ahh, thanks for letting us know the issue you found. Good to know!