AWS Thinkbox Discussion Forums

quicktime fail message

Hi all, I get a quicktime failed to write error even though it wrote the file out ok?

It doesn’t finish processing the job

repo side is .15 but slave is .16

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Error

Error: DeadlineQuicktimeGenerator returned a non-zero error code of -1073740771
at Deadline.Plugins.ScriptPlugin.RenderTasks(String taskId, Int32 startFrame, Int32 endFrame, String& outMessage, AbortLevel& abortLevel)

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Type

RenderPluginException

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Stack Trace

at Deadline.Plugins.Plugin.RenderTask(String taskId, Int32 startFrame, Int32 endFrame)
at Deadline.Slaves.SlaveRenderThread.a(TaskLogWriter A_0)

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Log

2015-02-11 11:14:03: BEGIN - A8\user
2015-02-11 11:14:03: 0: Start Job timeout is disabled.
2015-02-11 11:14:03: 0: Task timeout is disabled.
2015-02-11 11:14:03: 0: Loaded job: torus_01. (54db3967fd301d29e42b48bd)
2015-02-11 11:14:03: 0: INFO: Executing plugin script C:\Users\user\AppData\Local\Thinkbox\Deadline7\slave\A8\plugins\54db3967fd301d29e42b48bd\Quicktime.py
2015-02-11 11:14:03: 0: INFO: About: Quicktime Plugin for Deadline
2015-02-11 11:14:03: 0: INFO: The job’s environment will be merged with the current environment before rendering
2015-02-11 11:14:03: 0: Plugin rendering frame(s): 1-120
2015-02-11 11:14:05: 0: INFO: Stdout Handling Enabled: True
2015-02-11 11:14:05: 0: INFO: Popup Handling Enabled: True
2015-02-11 11:14:05: 0: INFO: QT Popup Handling Enabled: False
2015-02-11 11:14:05: 0: INFO: WindowsForms10.Window.8.app.* Popup Handling Enabled: False
2015-02-11 11:14:05: 0: INFO: Using Process Tree: True
2015-02-11 11:14:05: 0: INFO: Hiding DOS Window: True
2015-02-11 11:14:05: 0: INFO: Creating New Console: False
2015-02-11 11:14:05: 0: INFO: Running as user: user
2015-02-11 11:14:05: 0: INFO: Executable: “C:\Program Files\Thinkbox\Deadline7\bin\deadlinequicktimegenerator.exe”
2015-02-11 11:14:05: 0: INFO: Argument: -CreateMovie “X:\projects\ant\sequences\001\001_010\torus_01.0001.jpg” “C:\Users\user\AppData\Local\Thinkbox\Deadline7\slave\A8\jobsData\54db3967fd301d29e42b48bd\quicktime_export_settings.xml” “QuickTime Movie” 1 120 25.0 “X:\projects\ant\sequences\001\001_010\torus_02.mov”
2015-02-11 11:14:05: 0: INFO: Startup Directory: “C:\Program Files\Thinkbox\Deadline7\bin”
2015-02-11 11:14:05: 0: INFO: Process Priority: BelowNormal
2015-02-11 11:14:05: 0: INFO: Process Affinity: default
2015-02-11 11:14:05: 0: INFO: Process is now running
2015-02-11 11:14:05: 0: STDOUT: Quicktime Version: 7.76.80.95
2015-02-11 11:14:05: 0: STDOUT: Input file: “X:\projects\ant\sequences\001\001_010\torus_01.0001.jpg”
2015-02-11 11:14:05: 0: STDOUT: Export settings file: “C:\Users\user\AppData\Local\Thinkbox\Deadline7\slave\A8\jobsData\54db3967fd301d29e42b48bd\quicktime_export_settings.xml”
2015-02-11 11:14:05: 0: STDOUT: Codec: QuickTime Movie
2015-02-11 11:14:05: 0: STDOUT: Start frame: 1
2015-02-11 11:14:05: 0: STDOUT: End frame: 120
2015-02-11 11:14:05: 0: STDOUT: Frame rate: 25
2015-02-11 11:14:05: 0: STDOUT: Output file: “X:\projects\ant\sequences\001\001_010\torus_02.mov”
2015-02-11 11:14:05: 0: STDOUT: Loading images
2015-02-11 11:14:59: 0: STDOUT: Initializing exporter
2015-02-11 11:14:59: 0: STDOUT: Loading exporter settings from file
2015-02-11 11:14:59: 0: STDOUT: Creating movie…
2015-02-11 11:15:08: 0: STDOUT: Progress: 0
2015-02-11 11:15:08: 0: STDOUT: Progress: 0.83
2015-02-11 11:15:08: 0: STDOUT: Progress: 1.67
2015-02-11 11:15:08: 0: STDOUT: Progress: 2.5
2015-02-11 11:15:08: 0: STDOUT: Progress: 3.33
2015-02-11 11:15:08: 0: STDOUT: Progress: 4.17
2015-02-11 11:15:08: 0: STDOUT: Progress: 5
2015-02-11 11:15:08: 0: STDOUT: Progress: 5.83
2015-02-11 11:15:08: 0: STDOUT: Progress: 6.67
2015-02-11 11:15:08: 0: STDOUT: Progress: 7.5
2015-02-11 11:15:09: 0: STDOUT: Progress: 8
2015-02-11 11:15:09: 0: STDOUT: Progress: 9.32
2015-02-11 11:15:09: 0: STDOUT: Progress: 10.65
2015-02-11 11:15:09: 0: STDOUT: Progress: 11.97
2015-02-11 11:15:09: 0: STDOUT: Progress: 13.29
2015-02-11 11:15:09: 0: STDOUT: Progress: 14.62
2015-02-11 11:15:09: 0: STDOUT: Progress: 15.94
2015-02-11 11:15:10: 0: STDOUT: Progress: 17.26
2015-02-11 11:15:10: 0: STDOUT: Progress: 18.59
2015-02-11 11:15:10: 0: STDOUT: Progress: 19.91
2015-02-11 11:15:10: 0: STDOUT: Progress: 20.7
2015-02-11 11:15:10: 0: STDOUT: Progress: 22.03
2015-02-11 11:15:10: 0: STDOUT: Progress: 23.35
2015-02-11 11:15:11: 0: STDOUT: Progress: 24.67
2015-02-11 11:15:11: 0: STDOUT: Progress: 26
2015-02-11 11:15:11: 0: STDOUT: Progress: 27.32
2015-02-11 11:15:11: 0: STDOUT: Progress: 28.65
2015-02-11 11:15:11: 0: STDOUT: Progress: 29.97
2015-02-11 11:15:11: 0: STDOUT: Progress: 31.29
2015-02-11 11:15:11: 0: STDOUT: Progress: 32.62
2015-02-11 11:15:12: 0: STDOUT: Progress: 33.41
2015-02-11 11:15:12: 0: STDOUT: Progress: 38.26
2015-02-11 11:15:12: 0: STDOUT: Progress: 43.12
2015-02-11 11:15:12: 0: STDOUT: Progress: 47.97
2015-02-11 11:15:12: 0: STDOUT: Progress: 52.82
2015-02-11 11:15:12: 0: STDOUT: Progress: 57.68
2015-02-11 11:15:12: 0: STDOUT: Progress: 62.53
2015-02-11 11:15:12: 0: STDOUT: Progress: 67.38
2015-02-11 11:15:12: 0: STDOUT: Progress: 72.24
2015-02-11 11:15:12: 0: STDOUT: Progress: 77.09
2015-02-11 11:15:12: 0: STDOUT: Progress: 80
2015-02-11 11:15:12: 0: STDOUT: Progress: 100
2015-02-11 11:15:12: 0: STDOUT: Moving movie file to final destination
2015-02-11 11:15:13: 0: INFO: Process exit code: -1073740771

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Details

Date: 02/11/2015 11:15:14
Frames: 1-120
Elapsed Time: 00:00:01:15
Job Submit Date: 02/11/2015 11:13:43
Job User: user
Average RAM Usage: 6381014528 (75%)
Peak RAM Usage: 6508339200 (76%)
Average CPU Usage: 13%
Peak CPU Usage: 35%
Used CPU Clocks: 335650
Total CPU Clocks: 2581920

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Slave Information

Slave Name:
Version: v7.1.0.16 R (ff16c92b9)
Operating System: Windows 81 Pro
Machine User: user
IP Address:
MAC Address:
CPU Architecture: x64
CPUs: 8
CPU Usage: 31%
Memory Usage: 5.9 GB / 8.0 GB (73%)
Free Disk Space: 802.897 GB
Video Card: NVIDIA GeForce GTX 780

Not sure why it would be failing like this, but since it is saving the movie correctly, you could modify the Quicktime plugin to ignore this specific exit code. Go to \your\repository\plugins\Quicktime and open Quicktime.py in a text editor. Find this line:

if exitCode != 0 and exitCode != 128:

Change to this:

if exitCode != 0 and exitCode != 128 and exitCode != -1073740771:

Save the file and submit the job again. Let us know if this helps!

Cheers,
Ryan

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