AWS Thinkbox Discussion Forums

RC1 - nodes unable to find license

I put the new license system in place, along with the new license file. The daemon starts on the server and reports this :

21:34:41 (lmgrd) 
21:34:41 (lmgrd) FLEXnet Licensing (v11.10.0.3 build 96515 x64_mac10) started on ermintrude.local (Mac) (11/22/2011)
21:34:41 (lmgrd) Copyright (c) 1988-2011 Flexera Software, Inc. All Rights Reserved.
21:34:41 (lmgrd) US Patents 5,390,297 and 5,671,412.
21:34:41 (lmgrd) World Wide Web:  http://www.flexerasoftware.com
21:34:41 (lmgrd) License file(s): /var/flexlm/thinkbox_license.lic
21:34:41 (lmgrd) lmgrd tcp-port 27000
21:34:41 (lmgrd) Starting vendor daemons ... 
21:34:41 (lmgrd) Started thinkbox (internet tcp_port 59205 pid 29477)
21:34:41 (lmgrd) Started frantic (internet tcp_port 59206 pid 29478)
21:34:41 (lmgrd) license daemon: execute process failed: (./frantic) -T ermintrude.local 11.10 5 -c /var/flexlm/thinkbox_license.lic
21:34:41 (lmgrd) license daemon: system error code: No such file or directory
21:34:41 (lmgrd) frantic exited with status 45 (Child cannot exec requested server)
21:34:41 (lmgrd) Please correct problem and restart daemons
21:34:41 (thinkbox) FLEXnet Licensing version v11.10.0.0 build 95001 x64_mac10
21:34:41 (thinkbox) Warning: deadline expires 06-dec-2011
21:34:41 (thinkbox) Warning: no prior INCREMENT line for UPGRADE (deadline:5.00->5.10)
21:34:41 (thinkbox) Server started on ermintrude.local for:	deadline	
21:34:41 (thinkbox) EXTERNAL FILTERS are OFF
21:34:41 (lmgrd) thinkbox using TCP-port 59205

None of the nodes can find the license server, though.

frantic is not included in the flexlmtools folder in the repository, either. The license file looks for ‘frantic’ for the Deadline 5.0 license. Is the inability to start this daemon rendering the entire license invalid?

If you still have the ‘frantic’ binary kicking around somewhere, you could just copy it to the flexlmtools folder. If not, you could install a previous version of the Deadline Repository temporarily to grab it.

To clarify things, you need ‘frantic’ to run Deadline 5.0, and you need ‘thinkbox’ to run 5.1. They are not cross compatible, but they can both run at the same time, so you should be able to access both licenses. We completely understand this is a pain in the ass, so we apologize for that. It was just a necessary evil that needed to be done at some point.

Cheers,

  • Ryan

I extracted frantic from the DL5.0 installer and that hasn’t resolved the problem. Both daemons are running, the system doesn’t complain, but no licenses appear to be getting served. The firewall has the same ‘allow connections’ set for lmgrd that was always set; no firewall prompts are shown on the server (as per usual)

I’ve tried running the slaves with and without the license server being specified, it makes no difference. None of them can establish a connection with the license server. The previous build was working fine, and I’ll roll-back and verify that later today. Right now, though, it’s busted. Hopefully it’s only my set-up that’s affected.

Do have a firewall you need to add an exception to for ‘thinkbox’? If the ‘thinkbox’ server is running, that’s the only think I can think of that would prevent the slaves from communicating with it.

What’s the error message the slaves are giving you?

-96,7 : System error 93 “Attribute not found”

It then hangs up looking for the license server on local network

I took a look at the most recent license file we sent you, and it looks like there are issues with it. I’ll send you a new license shortly.

HI Ryan,

I believe we are having a similar problem.

FLEXnet Lic error: -18.147

Hi Carl,

Are you on the Mac too? The Mac version of RC1 was still looking for the ‘frantic’ license server. This will be fixed in RC2.

Cheers,

  • Ryan

Hi Ryan,

We are all PC, I will try out RC2. Do we need a new lic?

RC1 and later requires a new license because we changed license vendor daemons. Have you requested this new license yet? If not, please shoot an email to sales@thinkboxsoftware.com to request it. If you have already received this new license, and you’re still having trouble with it, can you email sales with a screenshot of the full error message you’re getting?

There were some issues with the first batch of new licenses that went out, so if you want to include your current license file along with that screenshot, we’ll take a look.

Thanks!

  • Ryan

Hi Ryan

Still getting the same error using the RC2 install. See attachement

Lic has been sent to your email address.
RC2_lic_Error.JPG

Note: I get the same error on windows.

I had this same error, was fixed with an updated license.

Privacy | Site terms | Cookie preferences