Remote Monitor not showing anything

[PIXOMONDO]

Hi,

when pointing the monitor from a remote location to another repository. We get the following error in the monitor log:

2013-12-09 05:34:48:  Deadline Monitor 6.1 [v6.1.0.53841 R]
2013-12-09 05:34:48:  The current PYTHONPATH environment variable will be modified to avoid potential Python conflicts
2013-12-09 05:35:22:  Main Window shown
2013-12-09 05:35:22:  Error occurred while updating job cache: TypeError : onJobsAutoUpdateEvent() takes exactly 4 arguments (3 given) (Python.Runtime.PythonException)
2013-12-09 05:35:23:  Error occurred while updating Cloud Instances: TypeError : onCloudInstancesAutoUpdateEvent() takes exactly 4 arguments (3 given) (Python.Runtime.PythonException)
2013-12-09 05:35:23:  Error occurred while updating slave cache: TypeError : onSlaveAutoUpdateEvent() takes exactly 4 arguments (3 given) (Python.Runtime.PythonException)

We opened port 27017 so the database can be reached. We also had problems with the hostname but those are resolved as well (changed dbConnect.xml to use the IP for now).
It shows all users, pools and groups, etc. but no jobs or machines.

Any ideas?

Thanks,

Sebastian

[rrussell]

Hey Sebastian,

Can you try reinstalling the Deadline Client software on this machine? It sounds like there is an issue with some of the Deadline libraries that are currently installed.

Cheers,
Ryan

[PIXOMONDO]

Hi Ryan,

we didn’t install the client on every machine but are running it from the network. This works fine as long as you sync all .pyc files to the remote location (which we didn’t do). It works now. Thanks for your help.

Best,

Sebastian