Render failure and error codes

we get a lot of issues at present while rendering. we run a deadline server which in turn runs
deadline-rcs
deadline webservices
mongodb

We also run three servers that make flask api call for file manipulation if needed (chmod, chow, etc). This seems to cause submit issues.

RenderException : NukePy plugin detected an error: RuntimeError: ‘‘http://dmx3.stellarcreative.lab:8080/api/pipeline/permission/remove’ error code 502: : Failing Task
at Deadline.Plugins.DeadlinePlugin.FailRender(String message) (Python.Runtime.PythonException)
File “/var/lib/Thinkbox/Deadline10/workers/banshee6/plugins/64d2b6963c9a63001dacfa0d/NukePy.py”, line 164, in RenderTasks
self.runPythonCommand(‘deadline.print_last_error("— DEADLINE NUKE ERROR —")’)
File “/var/lib/Thinkbox/Deadline10/workers/banshee6/plugins/64d2b6963c9a63001dacfa0d/NukePy.py”, line 206, in runPythonCommand
self.FlushMonitoredManagedProcessStdout(self.ProcessName)
File “/var/lib/Thinkbox/Deadline10/workers/banshee6/plugins/64d2b6963c9a63001dacfa0d/NukePy.py”, line 351, in HandleNukePyErrorMessage
self.deadlinePlugin.FailRender("NukePy plugin detected an error: " + error + ’ : Failing Task’)
at Python.Runtime.Dispatcher.Dispatch(ArrayList args)
at __FranticX_GenericDelegate0Dispatcher.Invoke()
at Deadline.Plugins.DeadlinePlugin.RenderTasks()
at Deadline.Plugins.DeadlinePlugin.DoRenderTasks()
at Deadline.Plugins.PluginWrapper.RenderTasks(Task task, String& outMessage, AbortLevel& abortLevel)
at Deadline.Plugins.PluginWrapper.RenderTasks(Task task, String& outMessage, AbortLevel& abortLevel)

Your api server is throwing a Bad gateway error. Test your api first. Is it behind nginx?

Hello

Seems like you are using NukePy.py plugin which is a customization of Deadline Nuke plugin?

Also it does not seem like a submission issue instead it looks like a render problem. To look into this further I need to check the custom plugin and the whole render log. Please omit information like internal paths if you think those shouldn’t be shared forums.

Try to isolate the issue from Deadline by following here: Troubleshooting — Deadline 10.3.0.9 documentation