Runtime Error on Windows

[moblur]

Are there some codecs I need to install for a win7 box… I’m trying to run the example templates and I’m getting this…

R:\Draft\Templates\Resizable_Demo_Template2.py:

0: STDOUT: RuntimeError: .\src\file_io\magick_file_io.cpp@261.frantic_image::file_io::magick_file_io::read_file - Magick: NoDecodeDelegateForThisImageFormat `I:\PRJ\11353_Ford_DEV\WORK\andrew\escape_test\images\escape_test_02\escape_test_02…0001.exr (multichannel)’ @ error/constitute.c/ReadImage/532

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R:\Draft\Templates\simple_slate_h264_DNXHD.py :

0: STDOUT: [libx264 @ 0000000008658570] 264 - core 119 - H.264/MPEG-4 AVC codec - Copyright 2003-2011 - videolan.org/x264.html - options: cabac=1 ref=3 deblock=1:0:0 analyse=0x3:0x113 me=hex subme=7 psy=1 psy_rd=1.00:0.00 mixed_ref=1 me_range=16 chroma_me=0 trellis=1 8x8dct=1 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=-2 threads=24 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=2 b_pyramid=2 b_adapt=1 b_bias=0 direct=1 weightb=1 open_gop=0 weightp=2 keyint=3 keyint_min=1 scenecut=40 intra_refresh=0 rc_lookahead=3 rc=abr mbtree=1 bitrate=10000 ratetol=1.0 qcomp=0.60 qpmin=4 qpmax=51 qpstep=4 ip_ratio=1.40 aq=1:1.00
0: INFO: Process exit code: 1

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Error Type

RenderPluginException

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Error Stack Trace

at Deadline.Plugins.Plugin.RenderTask(String taskId, Int32 startFrame, Int32 endFrame)
at Deadline.Slaves.SlaveRenderThread.RenderCurrentTask(TaskLogWriter tlw)

[paul]

Is " (multichannel)" part of the file name? In other words, is the full file name: “I:\PRJ\11353_Ford_DEV\WORK\andrew\escape_test\images\escape_test_02\escape_test_02…0001.exr (multichannel)”?

Draft currently uses the filename’s extension to help it determine the file type. For an EXR file, it expects that the last four letters of the filename are “.exr”. In this case, the last four letters are “nel)”, so it detects the file type incorrectly.

For now, could you please try renaming the file so it ends in .exr?